Delivery Zones

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You can mantain your delivery zones within Mercury Delivery. (Those customers who do not use Mercury Delivery can use the Delivery Zone screen in Mercury Administration to maintain your delivery zones. Changes made to zones in the Mercury Delivery application are copied to Delivery Zone option in Mercury Administration, and vice versa.) IMPORTANT: You cannot delete a delivery zone on non-canceled orders for the current date or future date. Inactive zones are visible in Mercury Delivery, but cannot be used in delivery routes. Inactive zones do not appear in Order Entry or Point of Sale.

There are three ways that you can create delivery zones in the Mercury Delivery application: by map, ZIP/postal code, or address. In each case, a map is displayed on the screen to help you create your delivery zone. Your store address is also pinpointed on the map.

Contents

Creating Delivery Zones

Although opening the Create Zones window is the same for each zone type (click the Zones button on the toolbar on the Delivery Snapshot window), the procedures for creating each zone type differs substantially. For further information, see the instructions based on the zone type you want to create.

NOTE: After creating or editing your delivery zones, a message appears warning you that you must restart FTD Mercury before your changes can take effect. Restarting FTD Mercury allows you to use your new delivery zones in Order Entry and Point of Sale.

Creating Delivery Zones by Map

Creating a delivery zone by map involves actually drawing a zone on a map of your delivery area. If the recipient’s address falls within this delivery area in Order Entry and Point of Sale, the delivery charge associated with the delivery zone is added to the order automatically. TASK To create a zone by map: 1 Click the Zones toolbar button on the Delivery Snapshot window. The Create Zone window opens. 2 Click Create Zone. 3 At the message Create operation will clear all the data fields in this window. Do you wish to create a new zone? click Yes. 4 In the Zone Name field, enter a name for the delivery zone that will easily identify it in Order Entry and Point of Sale. 5 In the Delivery Charges field, enter the dollar amount that you want to charge for delivering to this area. 6 From the Delivery Type list, select either Local or Wire Out. 7 From the Delivery Tax Code list, you can optionally select a tax code to associate with this zone. 8 In the Zone Creation Type field, click the arrow and select Map. 9 If the map does not display your delivery area, there are three ways that you can zoom to your delivery area: • Type the ZIP code in the Type place or address field in the toolbar at the top of the window, then press ENTER. The system zooms to that ZIP code. CHAPTER 14 MERCURY DELIVERY 14–10 • Select the grab tool to grab and drag the map to your delivery area, or use the zoom bar to zoom in and out until the desired area is displayed. You will want the map zoomed enough to at least see the names of the major streets in the area. • Click the Find button to bring you to a desired location. Click the Find button to enter an address that you want the map to jump to. Enter an address in this window, then click Find. The window locates the address, and the program jumps to that location on the map. 10 Next, physically draw the delivery zone area on the map. You can use two tools to draw the delivery area: the Scribble or the Freeform (the other tools such as oval and rectangle are not supported). The Scribble tool is recommended to use if the area is very irregular and jagged; the Freeform tool is recommended to use if the area can be drawn with a series of straight lines. Click the tool that you want to use, then start drawing. The Scribble tool is used by clicking and holding down the mouse button to draw the area. The Freeform tool is used by first clicking a beginning point, then moving your mouse to the next point and clicking again to create a straight line (when you are finished drawing the area with the Freeform tool, doubleclick). This process may take some trial and error; if you make a mistake, press the ESC key while the drawing object is selected to delete it, then begin again. TIP When you are finished drawing a delivery area, you can right-click and then select Close Curve from the pop up menu. This ensures that you are closing the circle/square that you have drawn. (You can only use this feature when clicking and dragging to create your delivery area.) 11 When you are finished drawing the delivery zone’s delivery area, click Save. You are alerted that the zone was saved. The next time you enter the Create Zone window, the delivery zone will be outlined on the map along with the associated delivery charge. TIP You can also add a color to a map zone to help you distinguish it from other map zones.

Creating Delivery Zones by ZIP/Postal Code

Creating Delivery Zones by Address

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