Delivery Fees by City

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Delivery Fees can be set on your site by individual city. You may charge more to deliver to one city than you do another. Make sure your website is charging the delivery fees correctly.

In order to change the delivery fees by city:

  • Log in to Web Portal and click Administration on the top
  • On the left, click Delivery & Shipping
  • On the left under Delivery & Shipping, click By City
  • In the dropdown next to each city, select Florist Default or Override
  • If you select Override, input the Override price

If you select Override but do not input an Override price, your customer will be charged $0 for delivery in that city.

If you select Florist Default, the customer will be charged the Florist Default Delivery Fee regardless of what you input as an Override Price.

If there is a city missing from your list, contact Florists Online Support at or 800-576-6721.

Related Videos

Video Name Running Time Streaming Flash Video
Setting Delivery Fees by City 2:46 Link
Setting Default Delivery Fees 3:39 Link
Setting Delivery Fees by Zip 3:00 Link

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Can't find an answer to your question? Fill out our training request or contact us at either 800-576-6721 or

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