By Orders

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[[Reminders Report | How do I know what reminders have been set up by customers?]]<br>
[[Reminders Report | How do I know what reminders have been set up by customers?]]<br>
[[Opt-In Report | How do I obtain e-mail addresses for customers that have input them on my website?]]<br>
[[Opt-In Report | How do I obtain e-mail addresses for customers that have input them on my website?]]<br>
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[[Opt-Out Report | How do I know what customers have stated that I can no longer contact them?]]<br><br>
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Can't find an answer to your question? Fill out our [[FOL_Training_Request | training request]] or contact us at either <b>800-576-6721</b> or <b>floristsonline@ftdi.com</b>.

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Image: Marketing_Reports.jpg‎

The By Orders report will allow you to run a report of orders by occasion that they were placed for.

For example, if you want to see all the orders that were placed during a specific time period for Anniversaries, you can run the By Order report.

This report will give you the customer's name, e-mail address, address, and phone number. It will also tell you when the order was placed and the date of delivery for the order.

This is a FREE way to obtain information about your customers so that you can contact them about specials, promotions, updates, and events that you might have.

In order to run this report:

  • Login to Web Portal and click on Reports at the top
  • On the left, click on Marketing Reports
  • In the center, select By Orders
  • Select the Occasion from the drop down
  • Input the date range for the report. There is no limit to the date range. You can run this report for as far back as you would like
  • Input an e-mail address for the report to be sent to
  • Click Fetch Report


Related Articles

How do I view customer account information?
How do I know what reminders have been set up by customers?
How do I obtain e-mail addresses for customers that have input them on my website?
How do I know what customers have stated that I can no longer contact them?

Can't find an answer to your question? Fill out our training request or contact us at either 800-576-6721 or floristsonline@ftdi.com.

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