Dealing with a Forgotten Password
From FloristWiki
This information applies to FTD Mercury X2 Fall and later versions, Mercury Connect, and Mercury Direct 5.0 and later versions. If you are an FTD Mercury or Mercury Direct customer and not on one of the versions where FTD Florist Link is included, contact the Mercury Technology Assistance Center (MTAC) at 1-800-309-2244 for information on how to upgrade to the current version. |
If you forget your password for FTD Florist Link, click the Forgot Password link on the Login page in Florist Link Administration. An email message will be sent to the email account associated with your Florist Link account with further instructions.