Selling a Gift Card

From FloristWiki

On the FTD Mercury Main Menu, click Point of Sale. The Point of Sale window opens. 2 From the Employee list, select your employee name. 3 In the Customer area, enter the customer’s information. For more information, see Filling Out the Customer Area on page 9–14. NOTE In Point of Sale, you can leave the Customer field empty to use the default Point of Sale customer (usually Cash Sales). 4 Ensure you have selected a delivery zone (even if the zone is N/A). 5 Fill in the Products area: a. In the Product Code column, enter **Gift Card, or swipe the gift card being purchased. The Description field will show the number of the gift card. b. In the Amount field, enter the value to be placed on the gift card. The sale price without extension is the value that will be on the gift card when it is activated. c. If you are offering a discount on the gift card, or giving it away free as a promotion, enter a percentage in the Discount field. For example, if you want to give customers free $5.00 gift cards, enter $5.00 in the Amount field and 100% in the Discount field. 6 From the Occasion list, select the occasion for the purchase. 7 Click Complete. The Payments window opens. In the Payments area, enter payment information. For more information, see Taking Order Payments on page 9–29. IMPORTANT You cannot use a gift card to pay for a gift card. 9 Click Complete to complete the sale, or click Save to save payment information and return to the Point of Sale window. Once the sale is complete the customer receipt prints out. If your system is set up to process credit card transactions and the payment used a credit card, or if the payment is on a house account, two additional receipts print with signature lines. The customer should sign the store copy and keep the customer copy. Invoices, such as the billing invoice and worksheet, will print according to settings in Mercury Administration. IMPORTANT If the payment was on a credit card and the credit card was declined, neither the invoice nor the receipt will print. Instead, you will receive an on-screen message letting you know and allowing you to enter a different credit card or payment information.

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