Backing Up Your Data
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You can use locally connected devices, such as local hard drives, Iomega Zip drives, or USB thumb drives as backup devices for your FTD Mercury data. A backup of the server is performed automatically each morning at 3:00 A.M. Your server must be turned on for the backup to run, and your backup device must be ready (meaning if you are using a Zip drive, the Zip disk must be in the drive or if you are using a thumb drive, it must be plugged in to the USB port).
TIP: You can purchase USB thumb drives from FTD. Contact FTD Technology Sales at 1-800-767-3222.
Your FTD Mercury data is compressed (in a .zip file format) and stored on your backup device. A thumb drive or Zip disk can handle several days’ worth of backups. When a ZIP disk gets full, the oldest data is automatically removed. In most cases, thumb drives and external hard drives will not fill up from backups. Typically, you have between 3 and 14 days worth of backups stored before the oldest backup is overwritten.
IMPORTANT: If you want to add a new backup device, or if you want to configure the number of backups to keep on a device, contact the Mercury Technology Assistance Center at 1-888-309-2244 for assistance.
To protect yourself from losing data, you may want to rotate external media (Zip disks or thumb drives) daily. For optimal security and peace of mind, you may want to store backups off site periodically.
If you use a Zip drive for backup, you can purchase your own Zip disks to use in your Zip drive. You can purchase Zip disks at any office supply store. Make sure that you buy the disks labeled as “250M” or “750M.” 100M disks are not compatible with your Iomega Zip Drive.
IMPORTANT: To restore data from a backup device, please call the Mercury Technology Assistance Center at 1-888-309-2244.
