Opening Orders Related to Messages

From FloristWiki

For any message that already has an associated order in your system, when you double-click the message in the results list, Order Entry opens the order associated with the message, allowing you to view the order or make appropriate changes (prior to responding to a message, for example).

If you reject or forward a message from Message Center, you are not required to open the message in Order Entry (by double-clicking the order). Once you send the Reject or Forward message, the original message you received will be removed from the results list. Likewise, if you receive a Cancel message on an incoming order and send a Confirm message, the order will be removed from the results list without you having to open the message in Order Entry.