FTD Mercury X2 Fall Quick Reference Guide

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Contents

The FTD Mercury X2 Fall Quick Reference Guide is presented as a series of short training videos.

Customer Management

Video Name Running Time Streaming Flash Video Windows Media Video QuickTime Video
Searching for Customers 02:05 Link Link Link
Adding Customers 02:41 Link Link Link
Setting Up House Accounts 02:48 Link Link Link
Receiving Payments in Order Entry 01:55 Link Link Link
Receiving Payments in Point of Sale 02:18 Link Link Link
Credit & Debit Memos 02:10 Link Link Link
Generating Statements 05:41 Link Link Link


Order Management

Video Name Running Time Streaming Flash Video Windows Media Video QuickTime Video
Entering Local Orders 03:42 Link Link Link
Cash & Carry Sales 02:45 Link Link Link
Marking Pickup Orders as C.O.D. 03:33 Link Link Link
Taking Orders for Pickup 03:53 Link Link Link
Handling Returns & Exchanges 02:49 Link Link Link
Issuing a Refund Using Order Entry 02:03 Link Link Link
Issuing a Refund Using Point of Sale 02:51 Link Link Link
Funeral Log 03:10 Link Link Link
Canceling Orders in Order Entry 01:54 Link Link Link
Canceling and Refunding Orders in Point of Sale 02:51 Link Link Link
Changing the Payment Amount for Credit Card Orders 02:10 Link Link Link
Handling Phoned-In Orders 03:46 Link Link Link
Searching for Orders and Tickets 02:56 Link Link Link
Copying Tickets 02:32 Link Link Link
Checking for Incomplete, Filed, and Pending Orders 02:01 Link Link Link
Assigning Products to Designers 01:49 Link Link Link
Attaching Design Pictures to Orders 02:30 Link Link Link


Mercury Message Management

Video Name Running Time Streaming Flash Video Windows Media Video QuickTime Video
Message Center 02:48 Link Link Link
Handling Wire In Orders from the Mercury Network 02:11 Link Link Link
Sending Wire Out Orders over the Mercury Network 03:37 Link Link Link
Resending Rejected Wire Out Orders 01:59 Link Link Link
Creating and Sending Your Received Messages List 02:16 Link Link Link


Product Management

Video Name Running Time Streaming Flash Video Windows Media Video QuickTime Video
Searching for Products 01:53 Link Link Link
Adding Products 02:49 Link Link Link


Reports

Video Name Running Time Streaming Flash Video Windows Media Video QuickTime Video
Generating Reports 02:02 Link Link Link
Generating Your Sales Overview Using the Balance Wizard 04:05 Link Link Link


Point of Sale

Video Name Running Time Streaming Flash Video Windows Media Video QuickTime Video
Entering the Opening Balance in Point of Sale 01:40 Link Link Link
No Sale Transactions 01:11 Link Link Link
Performing a Z-Out at the End of the Day 02:28 Link Link Link
Reprinting Receipts 01:50 Link Link Link
Selling & Loading Gift Cards 02:06 Link Link Link
Using Point of Sale for Paid in and Paid Out Transactions 02:11 Link Link Link


Dashboard

Video Name Running Time Streaming Flash Video Windows Media Video QuickTime Video
Checking for Mercury Network Connectivity Using Dashboard 02:06 Link Link Link
Dashboard Indicators 02:56 Link Link Link
Dashboard Messages 01:34 Link Link Link
Dashboard Status 02:17 Link Link Link


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