Report Order Filled (REC Message)

From FloristWiki

The Report Orders Filled (REC) message allows you to report Mercury orders that you receive by telephone to the FTD Clearing House. This eliminates the need to enter these orders on your Report of Orders Filled form. Use the REC Message to report phoned in FTD orders only. You may send REC messages in batches rather than individually, if you prefer.

All Mercury orders (including order relay orders) received through the Mercury Network are reported automatically. Do not report orders sent over the Mercury Network using this message. Interflora orders cannot be reported using the REC message.

Note: There is no transmission charge to the filling Member who submits a REC message. If the sending Member uses the REC message to report an order, a transmission fee is charged.

To send a Report Orders Filled (REC) message:

1. From the Mercury Direct menu bar, click Message, then click Report orders filled (REC).
2. From this window you can enter several orders so that you can send them at one time in a batch. To add an order to the list, complete the order information in the Edit Orders Filled section of the window. To enter the first order:
   1. In the Your Code field, click the down arrow and select which of your stores filled the order (if you have multiple stores).
   2. In the Other Florist field, type the sending florist’s florist code. When you exit this field, the text field below will populate with the sending florist’s shop information.
   3. In the Delivery Date field, type the delivery date on the order. Note: To learn how to use shortcuts when entering dates, and learn about valid date formats, see “Entering Dates in Date Fields” on page 24.
   4. In the Recipient field, type the initials of the order recipient. You can type up to three characters in this field.
   5. In the Occasion field, click the down arrow and select the occasion for this order.
   6. In the Price field, type the total price of the order, including taxes and delivery charges.
   7. Click Add to add the order to the list.
   8. At this point, you can either repeat steps a through g to add another order to the list, or you can type your name in the Operator field and then click Submit to send the message to the FTD Clearing House.

Changing Orders in the REC List
After adding orders to the REC list, you can change them if necessary before sending to the FTD Clearing House. To change an order, first highlight the order either with your mouse, or use the blue up and down arrows at the bottom of the screen. You can then change the information in the Edit Orders Filled section of the screen for the order, and the order will be updated automatically as you type.

To delete an order from the list, first highlight the order either with your mouse, or use the blue up and down arrows at the bottom of the screen. Then click the Delete button at the bottom of the screen to delete the highlighted order.