Receiving Orders and Messages
From FloristWiki
Your system is set up to print one copy of an order or message to your default printer when it is received. You may change your system settings so that a message pops up on your screen when an order is received, or you can set an alarm to sound as well (change these settings using the Printer Routing screen in Mercury Administration). After a message is received by FTD Mercury, you can then attach the incoming order in Order Entry or Point of Sale and process the order.
Orders received over the telephone can be reported using the Rec Message List.