FTD Mercury Video Demonstrations

From FloristWiki

Video demonstrations are provided for both FTD Mercury X and FTD Mercury X1. If there are videos for multiple versions, please consult the video for the version of FTD Mercury you are using, as information may have changed.

Contents 1 FTD Mercury X Video Demonstrations 2 FTD Mercury X1 Video Demonstrations 2.1 General Information 2.2 Customer Management 2.3 Order Management 2.4 Point of Sale 2.5 Reports 2.6 Marketing 2.7 Administrative Tasks

FTD Mercury X Video Demonstrations

NOTE: All FTD Mercury X video demonstrations require Flash Player. Go to Adobe's Web site and click Get Adobe Flash Player.

• Finding What's New in FTD Mercury X
• New Features in Order Entry and Point of Sale
• Message Center
• Searching for Tickets
• Processing Incoming Orders
• Processing Incoming Phone Orders
• Processing Outgoing Wire Orders

FTD Mercury X1 Video Demonstrations

NOTE: FTD Mercury X1 video demonstrations are provided both as streaming Adobe Flash files and as Windows Media movies. The Flash files are lower-resolution and smaller, but stream immediately in your browser (once you have downloaded the current version of Flash Player (go to Adobe's Web site and click Get Adobe Flash Player). Windows Media files are higher-quality, larger, and play in Windows Media Player (but may take more time to download).

General Information

• Address Verification (Streaming Adobe Flash) | (Windows Media File)
• Configuring Printer Form Settings (Streaming Adobe Flash) | (Windows Media File)
• FTD Mercury Main Menu Overview (Streaming Adobe Flash) | (Windows Media File)
• FTD Shutdown & FTD Startup (Streaming Adobe Flash) | (Windows Media File)

Customer Management

• Adding Customers (Streaming Adobe Flash) | (Windows Media File)
• Credit & Debit Memos (Streaming Adobe Flash) | (Windows Media File)
• Customer Order History (Streaming Adobe Flash) | (Windows Media File)
• Generating Statements (Streaming Adobe Flash) | (Windows Media File)
• Searching for Customers (Streaming Adobe Flash) | (Windows Media File)
• Setting up House Accounts (Streaming Adobe Flash) | (Windows Media File)

Order Management

Point of Sale

• Performing a Z-Out at the End of the Day (Streaming Adobe Flash) | (Windows Media File)

Reports

• Credit Card Settlement History Report (Streaming Adobe Flash) | (Windows Media File)
• Sales Summary Report (Streaming Adobe Flash) | (Windows Media File)
• Sales Tax Report (Streaming Adobe Flash) | (Windows Media File)

Marketing

• Creating a Holiday Direct Mail Marketing Campaign (Streaming Adobe Flash) | (Windows Media File)
• Creating a Reminder Direct Mail Marketing Campaign (Streaming Adobe Flash) | (Windows Media File)
• Creating a Holiday Email Marketing Campaign (Streaming Adobe Flash) | (Windows Media File)
• Creating a Reminder Email Marketing Campaign (Streaming Adobe Flash) | (Windows Media File)

Administrative Tasks