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  1. Using Advanced Options when Searching for Florists (Mercury Connect Training Video) ‎(16:22, 13 October 2010)
  2. Adding Customers (Mercury Connect Training Video) ‎(16:27, 13 October 2010)
  3. Canceling a House Account Payment (Mercury Connect Training Video) ‎(16:27, 13 October 2010)
  4. Credit & Debit Memos (Mercury Connect Training Video) ‎(16:27, 13 October 2010)
  5. Customer Detail Information (Mercury Connect Training Video) ‎(16:27, 13 October 2010)
  6. Customer Order History (Mercury Connect Training Video) ‎(16:27, 13 October 2010)
  7. Generating Statements (Mercury Connect Training Video) ‎(16:28, 13 October 2010)
  8. Performing Invoice Billing (Mercury Connect Training Video) ‎(16:28, 13 October 2010)
  9. Preventing House Account Charges (Mercury Connect Training Video) ‎(16:28, 13 October 2010)
  10. Receiving Payments in Order Entry (Mercury Connect Training Video) ‎(16:28, 13 October 2010)
  11. Removing Finance Charges (Mercury Connect Training Video) ‎(16:28, 13 October 2010)
  12. Reprinting & Emailing Invoices (Mercury Connect Training Video) ‎(16:29, 13 October 2010)
  13. Searching for Customers (Mercury Connect Training Video) ‎(16:29, 13 October 2010)
  14. Setting Up House Accounts (Mercury Connect Training Video) ‎(16:29, 13 October 2010)
  15. Answering Incoming Ask Messages (Mercury Connect Training Video) ‎(16:36, 13 October 2010)
  16. Canceling a Wire Out Order (Mercury Connect Training Video) ‎(16:36, 13 October 2010)
  17. Confirming an Incoming Cancel Request (Mercury Connect Training Video) ‎(16:36, 13 October 2010)
  18. Creating and Sending Your Received Messages List (Mercury Connect Training Video) ‎(16:37, 13 October 2010)
  19. Denying an Incoming Cancel Request (Mercury Connect Training Video) ‎(16:37, 13 October 2010)
  20. Handling Incoming Price Change Requests (Mercury Connect Training Video) ‎(16:37, 13 October 2010)
  21. Rejecting Wire In Orders from the Mercury Network (Mercury Connect Training Video) ‎(16:38, 13 October 2010)
  22. Resending Rejected Wire Out Orders (Mercury Connect Training Video) ‎(16:38, 13 October 2010)
  23. Resuming Your Previously Suspended System (Mercury Connect Training Video) ‎(16:38, 13 October 2010)
  24. Sending Ask Messages (Mercury Connect Training Video) ‎(16:39, 13 October 2010)
  25. Sending Price Change Requests (Mercury Connect Training Video) ‎(16:39, 13 October 2010)
  26. Assigning Products to Designers (Mercury Connect Training Video) ‎(16:49, 13 October 2010)
  27. Attaching Design Pictures to Orders (Mercury Connect Training Video) ‎(16:50, 13 October 2010)
  28. Canceling Orders in Order Entry (Mercury Connect Training Video) ‎(16:50, 13 October 2010)
  29. Changing the Payment Amount for Credit Card Orders (Mercury Connect Training Video) ‎(16:50, 13 October 2010)
  30. Checking Credit Card Status (Mercury Connect Training Video) ‎(16:51, 13 October 2010)
  31. Checking for Incomplete, Filed, and Pending Orders (Mercury Connect Training Video) ‎(16:51, 13 October 2010)
  32. Copying Tickets (Mercury Connect Training Video) ‎(16:51, 13 October 2010)
  33. Design Center (Mercury Connect Training Video) ‎(16:51, 13 October 2010)
  34. Handling Phoned-In Orders (Mercury Connect Training Video) ‎(16:52, 13 October 2010)
  35. Handling Returns & Exchanges (Mercury Connect Training Video) ‎(16:52, 13 October 2010)
  36. Issuing a Refund Using Order Entry (Mercury Connect Training Video) ‎(16:52, 13 October 2010)
  37. Looking Up Abbreviation Codes in Order Entry and Point of Sale (Mercury Connect Training Video) ‎(16:52, 13 October 2010)
  38. Marking Orders Delivered in Ticket Search (Mercury Connect Training Video) ‎(16:52, 13 October 2010)
  39. Marking Pickup Orders as C.O.D. (Mercury Connect Training Video) ‎(16:53, 13 October 2010)
  40. Multi-Ticket Sales (Mercury Connect Training Video) ‎(16:53, 13 October 2010)
  41. Order Life Cycle (Mercury Connect Training Video) ‎(16:53, 13 October 2010)
  42. Partial Refunds (Mercury Connect Training Video) ‎(16:53, 13 October 2010)
  43. Phoning Out Orders (Mercury Connect Training Video) ‎(16:54, 13 October 2010)
  44. Picture Center (Mercury Connect Training Video) ‎(16:54, 13 October 2010)
  45. Searching for Orders and Tickets (Mercury ConnectTraining Video) ‎(16:54, 13 October 2010)
  46. Taking Orders for Pickup (Mercury Connect Training Video) ‎(16:54, 13 October 2010)
  47. Ticket Status (Mercury Connect Training Video) ‎(16:54, 13 October 2010)
  48. Exiting the Mercury Direct Control Panel ‎(15:59, 14 October 2010)
  49. Mercury Direct: Entering Dates in Date Fields ‎(16:03, 14 October 2010)
  50. Mercury Direct: Mercury Direct Technical Support Information ‎(19:38, 14 October 2010)

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