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- Customer Order History (FTD Mercury X2 Fall Training Video) (20:34, 11 October 2010)
- Email Monitor (FTD Mercury X2 Fall Training Video) (20:35, 11 October 2010)
- Receiving Payments in Order Entry (FTD Mercury X2 Fall Training Video) (20:35, 11 October 2010)
- Reprinting & Emailing Invoices (FTD Mercury X2 Fall Training Video) (20:35, 11 October 2010)
- Searching for Customers (FTD Mercury X2 Fall Training Video) (20:36, 11 October 2010)
- Setting Up House Accounts (FTD Mercury X2 Fall Training Video) (20:36, 11 October 2010)
- Answering Incoming Ask Messages (FTD Mercury X2 Fall Training Video) (21:16, 11 October 2010)
- Canceling a Wire Out Order (FTD Mercury X2 Fall Training Video) (21:16, 11 October 2010)
- Confirming an Incoming Cancel Request (FTD Mercury X2 Fall Training Video) (21:16, 11 October 2010)
- Creating and Sending Your Received Messages List (FTD Mercury X2 Fall Training Video) (21:17, 11 October 2010)
- Denying an Incoming Cancel Request (FTD Mercury X2 Fall Training Video) (21:17, 11 October 2010)
- Handling Incoming Price Change Requests (FTD Mercury X2 Fall Training Video) (21:18, 11 October 2010)
- Message Center (FTD Mercury X2 Fall Training Video) (21:18, 11 October 2010)
- Rejecting Wire In Orders from the Mercury Network (FTD Mercury X2 Fall Training Video) (21:19, 11 October 2010)
- Resending Rejected Wire Out Orders (FTD Mercury X2 Fall Training Video) (21:19, 11 October 2010)
- Resuming Your Previously Suspended System (FTD Mercury X2 Fall Training Video) (21:20, 11 October 2010)
- Sending Price Change Requests (FTD Mercury X2 Fall Training Video) (21:20, 11 October 2010)
- Suspending Your System (FTD Mercury X2 Fall Training Video) (21:21, 11 October 2010)
- Handling Wire In Orders from the Mercury Network (FTD Mercury X2 Fall Training Video) (21:22, 11 October 2010)
- Sending Ask Messages (FTD Mercury X2 Fall Training Video) (21:23, 11 October 2010)
- Assigning Products to Designers (FTD Mercury X2 Fall Training Video) (21:59, 11 October 2010)
- Canceling Orders in Order Entry (FTD Mercury X2 Fall Training Video) (22:01, 11 October 2010)
- Changing the Payment Amount for Credit Card Orders (FTD Mercury X2 Fall Training Video) (22:01, 11 October 2010)
- Checking Credit Card Status (FTD Mercury X2 Fall Training Video) (22:02, 11 October 2010)
- Checking for Incomplete, Filed, and Pending Orders (FTD Mercury X2 Fall Training Video) (22:02, 11 October 2010)
- Copying Tickets (FTD Mercury X2 Fall Training Video) (22:03, 11 October 2010)
- Design Center (FTD Mercury X2 Fall Training Video) (22:03, 11 October 2010)
- Entering Local Orders (FTD Mercury X2 Fall Training Video) (22:04, 11 October 2010)
- Florist Search (FTD Mercury X2 Fall Training Video) (22:04, 11 October 2010)
- Handling Phoned-In Orders (FTD Mercury X2 Fall Training Video) (22:04, 11 October 2010)
- Handling Returns & Exchanges (FTD Mercury X2 Fall Training Video) (22:05, 11 October 2010)
- Issuing a Refund Using Order Entry (FTD Mercury X2 Fall Training Video) (22:05, 11 October 2010)
- Looking Up Abbreviation Codes in Order Entry and Point of Sale (FTD Mercury X2 Fall Training Video) (22:05, 11 October 2010)
- Marking Orders Delivered in Ticket Search (FTD Mercury X2 Fall Training Video) (22:06, 11 October 2010)
- Marking Pickup Orders as C.O.D. (FTD Mercury X2 Fall Training Video) (22:06, 11 October 2010)
- Multi-Ticket Sales (FTD Mercury X2 Fall Training Video) (22:07, 11 October 2010)
- Order Life Cycle (FTD Mercury X2 Fall Training Video) (22:07, 11 October 2010)
- Partial Refunds (FTD Mercury X2 Fall Training Video) (22:08, 11 October 2010)
- Phoning Out Orders (FTD Mercury X2 Fall Training Video) (22:08, 11 October 2010)
- Picture Center (FTD Mercury X2 Fall Training Video) (22:09, 11 October 2010)
- Searching for Orders and Tickets (FTD Mercury X2 Fall Training Video) (22:09, 11 October 2010)
- Taking Orders for Pickup (FTD Mercury X2 Fall Training Video) (22:10, 11 October 2010)
- Ticket Status (FTD Mercury X2 Fall Training Video) (22:10, 11 October 2010)
- Attaching Design Pictures to Orders (FTD Mercury X2 Fall Training Video) (22:35, 11 October 2010)
- Adding Abbreviation Codes (FTD Mercury X2 Training Video) (15:00, 12 October 2010)
- Adding Employees (FTD Mercury X2 Training Video) (15:00, 12 October 2010)
- Adding Product Categories in Mercury Administration (FTD Mercury X2 Training Video) (15:00, 12 October 2010)
- Address Verification (FTD Mercury X2 Training Video) (15:01, 12 October 2010)
- Applying Email Templates in Mercury Administration (FTD Mercury X2 Training Video) (15:01, 12 October 2010)
- Audit Trail Examples (FTD Mercury X2 Training Video) (15:02, 12 October 2010)
