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  1. Handling Wire In Orders from the Mercury Network (X1 Video) ‎(20:47, 30 September 2010)
  2. Issuing a Refund Using Order Entry (X1 Video) ‎(20:48, 30 September 2010)
  3. Issuing a Refund Using Point of Sale (X1 Video) ‎(20:48, 30 September 2010)
  4. Marking Orders Delivered in Ticket Search (X1 Video) ‎(20:48, 30 September 2010)
  5. Marking Pickup Orders as C.O.D. (X1 Video) ‎(20:48, 30 September 2010)
  6. Message Center (X1 Video) ‎(20:49, 30 September 2010)
  7. Phoning Out Orders (X1 Video) ‎(20:49, 30 September 2010)
  8. Quick Picks (X1 Video) ‎(20:49, 30 September 2010)
  9. Rejecting Wire In Orders from the Mercury Network (X1 Video) ‎(20:50, 30 September 2010)
  10. Reprinting Receipts (X1 Video) ‎(20:52, 30 September 2010)
  11. Resending Rejected Wire Out Orders (X1 Video) ‎(20:52, 30 September 2010)
  12. Searching for Orders and Tickets (X1 Video) ‎(20:52, 30 September 2010)
  13. Sending Wire Out Orders over the Mercury Network (X1 Video) ‎(20:53, 30 September 2010)
  14. Taking Orders for Pickup (X1 Video) ‎(20:53, 30 September 2010)
  15. Ticket Status (X1 Video) ‎(20:53, 30 September 2010)
  16. Answering Incoming Ask Messages (X1 Video) ‎(20:53, 30 September 2010)
  17. Canceling a Wire Out Order (X1 Video) ‎(20:54, 30 September 2010)
  18. Confirming an Incoming Cancel Request (X1 Video) ‎(20:54, 30 September 2010)
  19. Creating and Sending Your Received Messages List (X1 Video) ‎(20:54, 30 September 2010)
  20. Denying an Incoming Cancel Request (X1 Video) ‎(20:54, 30 September 2010)
  21. Handling Incoming Price Change Requests (X1 Video) ‎(20:54, 30 September 2010)
  22. Sending Ask Messages (X1 Video) ‎(20:55, 30 September 2010)
  23. Sending Price Change Requests (X1 Video) ‎(20:55, 30 September 2010)
  24. Adding Products (X1 Video) ‎(20:56, 30 September 2010)
  25. Searching for Products (X1 Video) ‎(20:56, 30 September 2010)
  26. Entering the Opening Balance in Point of Sale (X1 Video) ‎(20:56, 30 September 2010)
  27. No Sale Transactions (X1 Video) ‎(20:57, 30 September 2010)
  28. Performing a Z-Out at the End of the Day (X1 Video) ‎(20:57, 30 September 2010)
  29. Using Point of Sale for Paid In and Paid Out Transactions (X1 Video) ‎(20:58, 30 September 2010)
  30. Credit Card Settlement History Report (X1 Video) ‎(20:58, 30 September 2010)
  31. Sales Summary Report (X1 Video) ‎(20:58, 30 September 2010)
  32. Sales Tax Report (X1 Video) ‎(20:58, 30 September 2010)
  33. Creating a Holiday Direct Mail Marketing Campaign (X1 Video) ‎(20:58, 30 September 2010)
  34. Creating a Reminder Direct Mail Marketing Campaign (X1 Video) ‎(20:59, 30 September 2010)
  35. Creating a Reminder Email Marketing Campaign (X1 Video) ‎(20:59, 30 September 2010)
  36. Adding Abbrevation Codes (X1 Video) ‎(20:59, 30 September 2010)
  37. Adding Employees (X1 Video) ‎(21:00, 30 September 2010)
  38. Adding Product Categories in Mercury Administration (X1 Video) ‎(21:00, 30 September 2010)
  39. Configuring Credit Cards in Mercury Administration (X1 Video) ‎(21:00, 30 September 2010)
  40. Configuring House Accounts in Mercury Administration (X1 Video) ‎(21:00, 30 September 2010)
  41. Configuring Point of Sale in Mercury Administration (X1 Video) ‎(21:00, 30 September 2010)
  42. Configuring Printer Routing in Mercury Administration (X1 Video) ‎(21:01, 30 September 2010)
  43. Configuring Store Settings in Mercury Administration (X1 Video) ‎(21:01, 30 September 2010)
  44. Delivery Zones and Fees (X1 Video) ‎(21:01, 30 September 2010)
  45. Setting Printing Defaults in Mercury Administration (X1 Video) ‎(21:01, 30 September 2010)
  46. Updating Tax Codes in Mercury Administration (X1 Video) ‎(21:01, 30 September 2010)
  47. Generating Statements (FTD Mercury X2 Fall Training Video) ‎(17:37, 7 October 2010)
  48. Preventing House Account Charges (FTD Mercury X2 Fall Training Video) ‎(17:41, 7 October 2010)
  49. Removing Finance Charges (FTD Mercury X2 Fall Training Video) ‎(17:48, 7 October 2010)
  50. Florist Listings in FTD Florist Link (FTD Mercury X2 Fall Training Video) ‎(17:49, 7 October 2010)

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