Service Fee

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Image: Service_Fee.jpg‎

A service fee can be charged on orders placed on your website.

You can specify if the order is charged:

  • By item
  • By order

If you are adding a service fee to your site in order to pay the order processing fee that FTD charges, you will want to set the service fee to charge "By item".

You can specify that webgift/dropship items are not charged a service fee. All other orders placed on your site will have the service fee added.

Florists Online Support must activate or change the service fee for your website. Contact Florists Online Support at either 800-576-6721 or floristsonline@ftdi.com

Related Videos

Video Name Running Time Streaming Flash Video
Setting Default Delivery Fees 3:39 Link
Setting Delivery Fees by City 2:46 Link
Setting Delivery Fees by Zip 3:00 Link


Related Articles

How do I set delivery fees for each city?
How do I set delivery fees for each zip or postal code?
How do I suspend my site for a vacation or a holiday?
How do I change the message on my Delivery Info page?
How do I view the settings for my website?
How do I change the cut-off times for same day deliveries?
What languages is my site available in?

Can't find an answer to your question? Fill out our training request or contact as at either 800-576-6721 or floristsonline@ftdi.com.

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