Delivery Confirmation Message (ANS)

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There are two ways you can send a Delivery Confirmation: automatic or manual.

Sending an Automatic Delivery Confirmation Message

NOTE: Before you can send an automatic Delivery Confirmation message back to the sending florist, you must first ensure that Delivery Confirmation is enabled for the FTD house account.

The easiest way to send a Delivery Confirmation is to send it automatically in Order Entry or Point of Sale.

  1. In Order Entry or Point of Sale, attach the incoming order.
  2. Click Delivery Confirmation. The Delivery Information window opens.
  3. Select Send Confirmation.
  4. Click Save.
  5. Complete the order as usual.

When the order is marked delivered, the Delivery Confirmation message is sent to the sending florist automatically.

Back to Message Center

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