Message Locate Error Window

From FloristWiki

This window will appear if FTD Mercury cannot find a message that corresponds to the message number that you entered (usually from a Create ASK Message or Create ANS Message window and entering an incorrect number for the message). This may also occur if the message has not had a chance to be recognized by the Host Computer, or if you entered the message number incorrectly.

The best way to locate a message is by searching for the message in Message Center. This way, you can locate the message and its corresponding message number. Select Go to Mercury Message Search and click OK.