Mercury Direct: Mercury Direct Technical Support Information

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If you cannot find the answer to your question through the resources listed in this reference guide, you can contact the Mercury Technology Assistance Center.

By Telephone: You can contact the Mercury Technology Assistance Center at 1-888-205-7225 during the following business hours (listed in Central Time):

Monday – Friday 7 a.m. – 7 p.m.
Saturday 7 a.m. – 4 p.m.

By General (GEN) Message: To reach support through the Mercury Network, send a General message to 90-5034AA. (See “General Messages” on page 45 for instructions on sending a General message.)

Note There are no transmission charges for sending a General message to the Mercury Technology Assistance Center.

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