Delivery Fees by Zip

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Delivery Fees can be set on your site by individual zip or postal code. You may charge more to deliver to one zip or postal code than you do another. Make sure your website is charging the delivery fees correctly.

In order to change the delivery fees by zip or postal code:

  • Log in to Web Portal and click Administration on the top
  • On the left, click Delivery & Shipping
  • On the left under Delivery & Shipping, click By Zip
  • Select the city that you would like to make changes to from the dropdown
  • In the dropdown next to each city, select Florist Default, City Default, or Override
  • If you select Override, input the Override price


If you select Override but do not input an Override price, your customer will be charged $0 for delivery in that city.

If you select City Default, the customer will be charged the fee you set for the city regardless of what you input as an Override Price.

If you select Florist Default, the customer will be charged the Florist Default Delivery Fee regardless of what you input as an Override Price.

If there is a zip or postal code missing from your list, contact Florists Online Support at floristsonline@ftdi.com or 800-576-6721.

Related Videos

Video Name Running Time Streaming Flash Video
Setting Delivery Fees by Zip 3:00 Link
Setting Default Delivery Fees 3:39 Link
Setting Delivery Fees by City 2:46 Link

Related Articles

How do I set the Florist Default Delivery Fee?
How do I set delivery fees by city?
How do I change the message on my Delivery Info page?

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