Emails and Confirmations Window
From FloristWiki
The Emails and Confirmations window opens when you click the Email Confirmations button in Order Entry or Point of Sale. From this window, you can send ad hoc email messages to the customer, including invoices, order confirmations, delivery confirmations, and personal email messages.
The default email addresses and settings that appear in this window are based off of configurations in the General tab of the Customer Detail Information window.