Report Order Filled (REC Message)

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The Report Orders Filled (REC) message allows you to report Mercury orders that you receive by telephone to the FTD Clearing House. This eliminates the need to enter these orders on your Report of Orders Filled form. Use the REC Message to report phoned in FTD orders only. You may send REC messages in batches rather than individually, if you prefer.

All Mercury orders (including order relay orders) received through the Mercury Network are reported automatically. Do not report orders sent over the Mercury Network using this message. Interflora orders cannot be reported using the REC message.

NOTE: There is no transmission charge to the filling Member who submits a REC message. If the sending Member uses the REC message to report an order, a transmission fee is charged.

To send a Report Orders Filled (REC) message:

1. On the Mercury Direct Main Menu, click the Message menu, and then click Report orders filled (REC). The Report of Orders Filled window opens.
2. From this window you can enter several orders so that you can send them at one time in a batch. To add an order to the list, complete the order information in the Edit Orders Filled section of the window. To enter the first order:
   1. From the Your Code list, select which of your stores filled the order (if you have multiple stores).
   2. In the Other Florist field, enter the sending florist’s florist code. When you exit this field, the text field below will populate with the sending florist’s shop information.
   3. In the Delivery Date field, enter the delivery date on the order.
   4. In the Recipient field, enter the initials of the order recipient. You can enter up to three characters in this field.
   5. From the Occasion list, elect the occasion for this order.
   6. In the Price field, enter the total price of the order, including taxes and delivery charges.
   7. Click Add to add the order to the list.
   8. At this point, you can either repeat this procedure to add another order to the list, or you can enter your name in the Operator field and then click Submit to send the message to the FTD Clearing House.

Changing Orders in the REC List

After adding orders to the REC list, you can change them if necessary before sending to the FTD Clearing House.

To change an order:

1. Highlight the order either with your mouse, or use the blue up and down arrows at the bottom of the window.
2. Change the information in the Edit Orders Filled section of the screen for the order; the order will be updated automatically as you type.

Removing Orders from the REC List

To delete an order from the list:

1. Highlight the order either with your mouse, or use the blue up and down arrows at the bottom of the window.
2. Click the Delete button at the bottom of the screen to delete the highlighted order.