Printing Invoices from Ticket Search

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Revision as of 08:07, 25 April 2008

You may need to print an invoice once you locate it in Ticket Search. You can easily do it from the Ticket Search window.

To print an invoice from Ticket Search:

1. On the FTD Mercury Main Menu, click the Ticket Search button. The Ticket Search window opens. Alternatively, you can click Lookup in Order Entry or Point of Sale to open the Ticket Search window.
2. Enter your search parameters to locate the ticket and click Search.
3. From the results list, select the ticket you want to output.
4. Click Output Invoice. The Output Options window opens.
5. In the Print Output area, ensure the Print Invoice check box is selected. (Likewise, ensure in the Fax Output and Email Output areas that the Fax and Email check boxes are cleared.)
6. In the Print Output area, ensure your Store Name is selected.
7. Ensure the selections for Ticket, Form, Printer Name, and Printer Tray are correct. The initial printer settings are based on the default settings for the store; individual forms can be printed to any printer/tray configured.
   You can selectively print a single ticket from an order by selecting the ticket number from the Ticket field. If you select ALL for the Ticket, all tickets on the order will be printed. If you select ALL for the Form, all forms for that order type (as set in Mercury Administration) will print.
8. Click Execute.

TIP: You can also fax and/or email invoices in the same way from Ticket Search by selecting the Fax Output and/or Email Output options in the Output Options window.