Mercury Administration: Phone Lines Screen

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Revision as of 11:13, 15 February 2011

The Phone Lines screen allows you to configure the PLLS (Phone Line Locking Server), which manages the phone lines that you use with FTD Mercury. Here you should indicate how you want to share your existing phone lines.

IMPORTANT: This option should only be used with the assistance of the Mercury Technology Assistance Center.

The Phone Lines option does not assign a function to a physical phone line, rather you are indicating here how you want them shared. You can assign them to any phone line (#1 or #2 for example). You are not telling the system which phone line to use, rather you are telling the system how you want to share it.

If you use broadband or DSL to connect to the Internet, then you should select None for Internet. If you use MNAPI for the Mercury Network (you send Mercury orders and messages over the Internet), select None for Mercury.

The Phone Lines screen contains the following settings:

Setting	Description
Number of Phone Lines	Enter the number of phone lines you have available for FTD Mercury to use. Internet Line From this list, select a phone line you will use to connect to the Internet. This is the line that you use to send orders (if you use the Internet to send orders), as well as the line you use to browse the Web.
Fax Line	From this list, select a phone line to use for faxes.
Mercury Line	From this list, select a phone line to use for the Mercury network.
Credit Card Line	In the first list, select CC Dial-up #1 for the first credit card line, then from the second list, select a phone line you want to use for that credit card connection. If you have additional credit card phone lines, select CC Dial-up #2 (and so on), assigning each a phone line number.
Suspend Internet Line Usage	Select this option to suspend the Internet phone line from use.
Suspend Fax Line Usage	Select this option to suspend the fax phone line from use.
Suspend Mercury Line Usage	Select this option to suspend the Mercury phone line from use.
Suspend CC Dial-up Line Usage	Select this option to suspend the selected credit card phone line from use.
Dial Prefix	If you have to press a number to reach an outside line (such as 9), enter the number in this field followed by a comma. The comma after the number forces the system to pause before dialing the number.

Accessing the Phone Lines Screen

To access the Email screen in Mercury Administration:

1. Launch Mercury Administration.
2. Double-click Mercury Administration in the explorer pane.
3. Double-click the Communications folder.
4. Double-click Phone Lines. The Phone Lines screen opens.