Editing Existing Orders
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(New page: Once you perform a Ticket Search and select a ticket, you can edit the ticket in Order Entry or Point of Sale. '''To edit an existing order:''' #On the FTD Mercury Main Menu, either click...)
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Once you perform a Ticket Search and select a ticket, you can edit the ticket in Order Entry or Point of Sale.
To edit an existing order:
- On the FTD Mercury Main Menu, either click Order Entry or Point of Sale.
- Click Lookup. The Ticket Search window opens.
- Enter search criteria to locate the ticket and click Search.
- From the results list, double-click on the ticket you want to edit. It opens in Order Entry or Point of Sale (depending on where you opened Ticket Search).
- Edit information as needed.
- Click Update.
- If required, enter your employee name, password, and optionally any notes in the Audit Trail window and click OK.
