Order Detail View Window

From FloristWiki

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Revision as of 10:09, 14 February 2011

This window displays detail information of an order that has been sent from or received by your shop. It opens when you click the Ord. Detail button in message creation windows (such as Create ASK Message, Create CON Message, etc.). The information in the tabs are read only and cannot be changed. To change an order, you must send another Mercury message.

Order Tab

Some important fields in this tab are described below. For information on a particular field in this window, right click on that particular field.

• Order Number: Displays the number of the order (as assigned by your system).
• Status: The current status of the order. An asterisk (*) next to a status type signifies that the status may change (due to ASK and ANSwer messages in progress for example). Status types are:
  • Received displays for an order that has been received by your shop.
  • Sent displays for an order that has been sent from your shop.
  • Pending displays when the order has been sent, but has not yet been received by the filling florist.
  • Error displays when the order has been rejected.

Header/Footer Tab

This tab displays header and footer detail information of an order that has been sent from or received by your shop. The Mercury Network may display a message in the header or footer, such as error codes or warning messages.

The information in this window is read only and cannot be changed. To change an order or message, you must send another Mercury message type.

Additional Tab

This tab displays general order information: wire service name, sending and filling florist, and the operator name. This information is read only and cannot be changed. To change an existing order or message, you must send a Mercury message.