Preventing Charges on House Accounts
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(New page: '''This information applies to FTD Mercury X2 Fall and later versions.''' <hr> FTD Mercury enables you to prevent charges on house accounts. You may want to do this if a customer with a h...)
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Revision as of 11:46, 31 August 2010
This information applies to FTD Mercury X2 Fall and later versions.
FTD Mercury enables you to prevent charges on house accounts. You may want to do this if a customer with a house account is delinquent in paying a bill - you can prevent additional charges without deactivating the house account entirely. When the customer is current on their payments, you can re-activate house account charges.
To prevent charges on house accounts:
- On the FTD Mercury Main Menu, in the Search area, click Customer. The Customer Search window opens.
- Perform a customer search to locate the customer.
- Double-click the customer in the results list. The Customer Detail Information window opens.
- Click the House Account tab.
- Select the Prevent House Charges check box.
- Click Save.
