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- | __NOTOC__
| + | [[Image:MercTechUHeader.png]] |
- | <!--ALERT SECTION. UNCOMMENT ONE OF THE BELOW TO ACTIVATE AN ALERT--> | + | |
| + | <imagemap> |
| + | Image:MercTechUNavBar.png|alt=Merc Tech U Navigation Bar|left |
| + | rect 17 5 112 20 [[FTD Mercury]] |
| + | rect 146 5 263 20 [[Mercury Direct]] |
| + | rect 298 5 428 20 [[Mercury Connect]] |
| + | rect 464 5 543 20 [[Tip Center]] |
| + | rect 575 5 644 20 [[Florist Training]] |
| + | rect 675 5 750 20 [[FTDMercuryFeedback]] |
| + | desc none |
| + | </imagemap> |
| + | <br><br> |
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| + | [[Image:BreakingNewsHeader.png]] |
| + | <!--ALERT SECTION. UNCOMMENT ONE OF THE BELOW TO ACTIVATE AN ALERT. IF YOU ACTIVATE AN ALERT, COMMENT OUT ANY OTHER BREAKING NEWS AS LONG AS THE ALERT IS ACTIVE.--> |
| <!--{{:Alert_Resolved}}--> | | <!--{{:Alert_Resolved}}--> |
| <!--{{:Windows Updates}}--> | | <!--{{:Windows Updates}}--> |
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| <!--{{:Alert_OUTAGE}}--> | | <!--{{:Alert_OUTAGE}}--> |
| <!--{{:Alert_HOLD_TIMES}}--> | | <!--{{:Alert_HOLD_TIMES}}--> |
- | <!--{{:Alert_ANTIVIRUS_UPDATE}}--> | + | <!--{{:Alert_ANTIVIRUS_UPDATE}} |
- | {{:Alert_ANTIVIRUS_UPDATE_2}} | + | <!--{{:Alert_ANTIVIRUS_UPDATE_2}}--> |
- | <!--<span style="background-color:red;text-align:center;">Previous issues appear to be resolved. If you experience further issues please notify support.</span>--> | + | <!--IF NECESSARY, INCLUDE MULTIPLE BR TAGS AFTER THE ALERT FOR PROPER ALIGNMENT - USUALLY APPLIES TO LARGE MONITORS, SO CHECK ON 24-INCH--> |
- | <!-- | + | <!--<br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br>--> |
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- | font-size: 18pt;
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- | background:#FF0000;
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- | border-spacing: 0px;"><b>[[Weather|SEVERE WEATHER ALERT - 31 January - 2 February 2011]]</b></td>
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- | </tr> | + | |
- | </table>--> | + | |
- | <br> | + | |
- | <table style=" | + | |
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- | font-size: 90%;
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- | "> | + | |
| <tr> | | <tr> |
- | <td style=" | + | <td valign="top" style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold; width: 175px;">2-MAY-2011 8:00 AM CDT:</td> |
- | padding: 10px; | + | <td style="padding: 3px; text-align:left; font-size: 9pt;">FTD Mercury X3 has been released! Check out the [[FTD Mercury X3 Installation Instructions|minimum requirements and installation instructions]], [[New and Enhanced in FTD Mercury X3|new and enhanced features]], and the [[FTD Mercury X3 Documentation|online reference guide]].</td> |
- | text-align:center; | + | |
- | font-size: 18pt; | + | |
- | background:#D1BC61;
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- | color: #000000;
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- | font-weight: bold; | + | |
- | border-spacing: 0px;">Welcome to MercTech U!</td>
| + | |
| </tr> | | </tr> |
- | <tr> | + | <tr style="background:#f2ebd8;"> |
- | <td style=" | + | <td valign="top" style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold; width: 175px;">19-APR-2011 8:00 AM CDT:</td> |
- | padding: 5px; | + | <td style="padding: 3px; text-align:left; font-size: 9pt;">The [[Mercury Connect Login Instructions|login procedure]] for Mercury Connect has been updated.</td> |
- | background:#FFFFFF;"><p>Welcome to MercTech U, your premier source of information, documentation, and breaking news for FTD Mercury! Please visit the links below to find information about the exciting features in FTD Mercury (including breaking information about FTD Mercury X).</p>
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- | <p>We are constantly adding to and updating Merc Tech U. Stop back often to see new information!</p> | + | |
- | | + | |
- | <p><span style="color:red;font-weight:bold;">FTD Mercury X2 Fall has been released!</span> For information about included features, please look at the [[FTD_Mercury_X2_Fall_New_&_Enhanced_Features|FTD Mercury X2 Fall New & Enhanced Features]]! To request an upgrade, please contact the Mercury Technology Assistance Center at 1-888-309-2244. We have also provided [[FTD_Mercury_X2_Fall_Installation_Instructions|installation instructions and minimum requirements]]</p>
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- | </td> | + | |
| </tr> | | </tr> |
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- | ">
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| <tr> | | <tr> |
- | <td style=" | + | <td valign="top" style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold; width: 175px;">12-APR-2011 8:00 AM CDT:</td> |
- | padding: 10px; | + | <td style="padding: 3px; text-align:left; font-size: 9pt;">Mercury Direct 5.0 has been released! To get started, check out the [[Mercury Direct: Download and Setup Instructions|download and setup instructions]].</td> |
- | text-align:center; | + | |
- | font-size: 18pt; | + | |
- | background:#000000;
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- | font-weight: bold; | + | |
- | border-spacing: 0px;">FTD Mercury Support Quality Survey</td>
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| </tr> | | </tr> |
- | <tr> | + | <tr style="background:#f2ebd8;"> |
- | <td style=" | + | <td valign="top" style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold; width: 175px;">18-FEB-2011 1:30 AM CST:</td> |
- | padding: 5px; | + | <td style="padding: 3px; text-align:left; font-size: 9pt;">Updated antivirus software is now available for download Please read and/or print the [[Symantec Endpoint Protection Installation Instructions|provided instructions]] and follow them to successfully update your antivirus software.</td> |
- | background:#f2ebd8;">
| + | |
- | <p>In order to provide the best service possible, we ask that you please take a moment to answer a few questions about your recent call to FTD Mercury Technical Support. Please click this link to begin taking the '''[https://spreadsheets.google.com/viewform?formkey=dDRxT0Rwd21lMlFMb1Rxb0RoRkU4NWc6MQ FTD Mercury Support Quality Survey]'''.</p> | + | |
- | </td> | + | |
| </tr> | | </tr> |
| </table> | | </table> |
- | <!--<br>
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- | <table style=" | + | [[Image:MercTechTipOfTheDayHeader.png]] |
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- | ">
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- | <td style=" | + | <td> |
- | padding: 10px;
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- | text-align:center;
| + | Image:TipCenter_GiftCards.jpg|alt=Mercury Technology Tip of the Day|left |
- | font-size: 18pt;
| + | rect 633 259 746 284 [[Tip Center]] |
- | background:#D1BC61;
| + | desc none |
- | color: #000000;
| + | </imagemap> |
- | border: 1px black solid;
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- | font-weight: bold;
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- | border-spacing: 0px;">IMPORTANT CANADIAN TAX INFORMATION</td>
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- | </tr> | + | |
- | <tr>
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- | <td style="
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- | padding: 5px;
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- | background:#FFFFFF;">
| + | |
- | <p>New Canadian tax rates go into effect on 1-July-2010. All Canadian florists who use FTD Mercury should need to update your tax rates prior to this date. Please visit the [[Tax Changes Required for Canadian FTD Mercury Systems on 1-July-2010|Canadian Tax Changes]] page for details.</p>
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| </td> | | </td> |
| </tr> | | </tr> |
| </table> | | </table> |
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- | padding: 5px;
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- | background:#FFFFFF;"> <p>Florists Online is now on the Merc Tech U! Some FAQs and news are available over at [[Florists_Online | Florists Online]]</p>
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- | </td>
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- | </tr>
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- | </table>-->
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- | <table style="
| + | [[Image:MercTechProductsHeader.png]] |
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- | margin-top: 10px;
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- | font-size: 12pt;
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- | color: #000000;
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- | font-weight: bold;
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- | ">Important New Content</td>
| + | |
- | <td style="width:8px;"></td>
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- | <td style="
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- | color: #000000;
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- | border: 1px black solid;
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- | font-weight: bold;
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- | ">Hot Training Videos</td>
| + | |
- | <td style="width:8px;"></td>
| + | |
- | <td style="
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- | text-align:center;
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- | background:#D1BC61;
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- | color: #000000;
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- | border: 1px black solid;
| + | |
- | font-weight: bold;
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- | ">Hot Topics</td>
| + | |
- | </tr>
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- | <tr>
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- | <td style="
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- | background:#FFFFFF;">
| + | |
- | * [[FTD Mercury X2 New & Enhanced Features|FTD Mercury X2 New & Enhanced Features (Video)]]
| + | |
- | * [[FTD Mercury X2 New & Enhanced Sales Information|FTD Mercury X2 New & Enhanced Features]]
| + | |
- | * [[Dashboard Overview (FTD Mercury X2 Training Video)|Mercury Dashboard in FTD Mercury X2]]
| + | |
- | * [[Gift Cards]] | [[Gift Card FAQ]]
| + | |
- | * [[Florists Online]]
| + | |
- | </td>
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- | <td></td>
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- | <td style="
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- | background:#FFFFFF;">
| + | |
- | * [[Setting Up Automatic Email Delivery Confirmation (FTD Mercury X2 Training Video)|Setting Up Automatic Email Delivery Confirmation in FTD Mercury X2]]
| + | |
- | * [[Configuring Automatic Deliver Confirmations for Wire In Orders (FTD Mercury X2 Training Video)|Automatic Delivery Confirmations for Wire In Orders in FTD Mercury X2]]
| + | |
- | * [[Manually Sending Delivery Confirmations for Wire In Orders (FTD Mercury X2 Training Video)|Manually Sending Delivery Confirmations for Wire In Orders in FTD Mercury X2]]
| + | |
- | * [[Florist Listings in FTD Florist Link (FTD Mercury X2 Fall Training Video)|FTD Florist Link (Online FTD Florist Directory) in FTD Mercury X2 Fall]]
| + | |
- | </td>
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- | <td></td>
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- | <td style="
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- | padding: 5px;
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- | background:#FFFFFF;">
| + | |
- | * [[Sending Wire Out Orders over the Mercury Network (FTD Mercury X2 Fall Training Video)|Sending Wire Out Orders in FTD Mercury X2 Fall]]
| + | |
- | * [[Generating Statements (FTD Mercury X2 Fall Training Video)|Generating Statements in FTD Mercury X2 Fall]]
| + | |
- | * [[Performing Invoice Billing (FTD Mercury X2 Fall Training Video)|Invoice Billing in FTD Mercury X2 Fall]]
| + | |
- | * [[Address Verification (X1 Video)|Address Verification in FTD Mercury X1]]
| + | |
- | * [[FTD Mercury X2 Quick Reference Guide]]
| + | |
- | </td>
| + | |
- | </tr>
| + | |
- | </table>
| + | |
| | | |
- | == Video Demonstrations ==
| + | <imagemap> |
- | Getting new employees up to speed just became easier! There are hundreds of [[FTD Mercury Video Demonstrations|video demonstrations]] provided to help you learn to use [[FTD Mercury Video Demonstrations|FTD Mercury]] and [[Mercury Connect Training Videos|Mercury Connect]]. Most videos are less than three minutes long, and provide you help on performing specific tasks in your system.
| + | Image:ProductSelector.png|alt=Product Selector|left |
- | | + | rect 1 1 250 175 [[FTD Mercury]] |
- | == Documentation ==
| + | rect 262 1 512 175 [[Mercury Direct]] |
- | [[PDF Versions of FTD Mercury Documentation|PDF versions]] of the FTD Mercury Reference Guide and Quick Reference Guide are available.
| + | rect 525 1 775 175 [[Mercury Connect]] |
- | | + | desc none |
- | == Mercury Connect == | + | </imagemap> |
- | [[Mercury Connect|Mercury Connect Main Page]]
| + | <br> |
- | | + | |
- | == Mercury Direct ==
| + | |
- | *[[Routine Procedures in Mercury Direct 4.6]]
| + | |
- | *[[Mercury Direct|Mercury Direct 5.0 Documentation]]
| + | |
- | *[[Mercury Direct: Download and Setup Instructions|Mercury Direct 5.0 Download and Setup Instructions]]
| + | |
- | <!-- | + | |
- | == FTD FastPay ==
| + | |
- | [[FTD FastPay|FTD FastPay Main Page]]
| + | |
- | -->
| + | |
- | <!-- | + | |
- | == FTD Mercury Updates ==
| + | |
- | [[Media:FTDM_X_CriticalUpdates.exe|FTD Mercury X Critical Updates]]
| + | |
- | -->
| + | |
- | | + | |
- | == FTD Directory CD Installation Instructions ==
| + | |
- | * [[FTD Mercury Directory CD Installation Instructions|FTD Mercury]]
| + | |
- | * [[Mercury Direct Directory CD Installation Instructions|Mercury Direct]]
| + | |
- | * [[Mercury Advantage CD Installation Instructions|Mercury Advantage]]
| + | |
- | * [[Mercury 3000 & 4000 CD Installation Instructions|Mercury 2000 & 3000]]
| + | |