Dashboard (FTD Mercury X)
From FloristWiki
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The FTD Mercury Dashboard monitors certain activities in your FTD Mercury system and summarizes them in a graphical display. With the FTD Mercury Dashboard you can quickly review important information about your store and make up-to-the-minute decisions about your business. The Dashboard can also help you determine the tasks you still need to perform before closing your shop at the end of the day. | The FTD Mercury Dashboard monitors certain activities in your FTD Mercury system and summarizes them in a graphical display. With the FTD Mercury Dashboard you can quickly review important information about your store and make up-to-the-minute decisions about your business. The Dashboard can also help you determine the tasks you still need to perform before closing your shop at the end of the day. | ||
| - | + | The FTD Mercury Dashboard displays three types of information: | |
| - | reflected in the Dashboard. Additionally, the order indicators for C.O.D., pickup, and undelivered | + | |
| + | Incoming Mercury Messages | ||
| + | |||
| + | so that you can get a snapshot of today’s activities; messages for past or future dates are not | ||
| + | reflected in the Dashboard. | ||
| + | |||
| + | Order Indicators | ||
| + | |||
| + | Additionally, the order indicators for C.O.D., pickup, and undelivered | ||
orders are only for today’s orders. However, declined credit cards, unauthorized credit cards, | orders are only for today’s orders. However, declined credit cards, unauthorized credit cards, | ||
incomplete orders, and filed orders reflect the number of these order types regardless of the date. | incomplete orders, and filed orders reflect the number of these order types regardless of the date. | ||
| + | |||
| + | Communication Status Indicators | ||
| + | |||
| + | |||
At the end of each day, you should ensure that no order indicators have items associated with | At the end of each day, you should ensure that no order indicators have items associated with | ||
them (that is, the number at the top right of the indicator should be zero and the color should be | them (that is, the number at the top right of the indicator should be zero and the color should be | ||
| - | muted). Additionally, you should ensure there are no Order messages in the Incoming Mercury | + | muted). Additionally, you should ensure there are no Order messages in the Incoming Mercury |
| - | + | ||
Messages chart (that is, you’ve attached or rejected all incoming orders), you have sent an ANSwer | Messages chart (that is, you’ve attached or rejected all incoming orders), you have sent an ANSwer | ||
to all incoming ASK messages, and you have sent a CONfirmation or DENy message in response to | to all incoming ASK messages, and you have sent a CONfirmation or DENy message in response to | ||
Revision as of 09:13, 18 April 2008
The FTD Mercury Dashboard monitors certain activities in your FTD Mercury system and summarizes them in a graphical display. With the FTD Mercury Dashboard you can quickly review important information about your store and make up-to-the-minute decisions about your business. The Dashboard can also help you determine the tasks you still need to perform before closing your shop at the end of the day.
The FTD Mercury Dashboard displays three types of information:
Incoming Mercury Messages
so that you can get a snapshot of today’s activities; messages for past or future dates are not reflected in the Dashboard.
Order Indicators
Additionally, the order indicators for C.O.D., pickup, and undelivered orders are only for today’s orders. However, declined credit cards, unauthorized credit cards, incomplete orders, and filed orders reflect the number of these order types regardless of the date.
Communication Status Indicators
At the end of each day, you should ensure that no order indicators have items associated with them (that is, the number at the top right of the indicator should be zero and the color should be muted). Additionally, you should ensure there are no Order messages in the Incoming Mercury Messages chart (that is, you’ve attached or rejected all incoming orders), you have sent an ANSwer to all incoming ASK messages, and you have sent a CONfirmation or DENy message in response to all incoming CANcel message. NOTE ANS, REJ, CON, DEN, FOR, and GEN messages are listed for your information. You cannot reduce these; the counters will reset the next day. If your Dashboard is clear (aside from the ANS, REJ, CON, DEN, FOR, and GEN messages), you can proceed to other end of day tasks, such as performing z-out transactions, balancing your cash drawers, and preparing your bank deposit.
