|
|
(229 intermediate revisions not shown.) |
Line 1: |
Line 1: |
- | __NOTOC__
| + | [[Image:MercTechUHeaderV2.png]] |
- | <!--ALERT SECTION. UNCOMMENT ONE OF THE BELOW TO ACTIVATE AN ALERT--> | + | |
| + | <imagemap> |
| + | Image:MercTechUNavBarv2.png|alt=Merc Tech U Navigation Bar|left |
| + | rect 40 5 140 20 [[FTD Mercury]] |
| + | rect 195 5 315 20 [[Mercury Cloud]] |
| + | rect 370 5 450 20 [[Tip Center]] |
| + | rect 500 5 575 20 [[Florist Training]] |
| + | rect 625 5 700 20 [[FTDMercuryFeedback]] |
| + | desc none |
| + | </imagemap> |
| + | <!--rect 542 1 775 60 [http://www.teamviewer.com/download/version_7x/TeamViewerQS.exe] |
| + | rect 542 1 775 75 [https://download.teamviewer.com/download/version_9x/TeamViewerQS.exe] |
| + | rect 542 1 775 75 [https://cutt.ly/ftdi]--> |
| + | <br> |
| + | <br> |
| + | <imagemap> |
| + | Image: Anydesklogo.png|left|250px |
| + | rect 0 0 800 200 [https://my.anydesk.com/v2/api/v2/custom-clients/downloads/public/NB01LXAUMGVR/AnyDeskClient.exe] |
| + | desc none |
| + | </imagemap> |
| + | <!--rect 0 0 800 200 [http://floristwiki.ftdi.com/images/3/31/AnyDesk-CM.exe]--> |
| + | <br><br> |
| + | <!-- |
| + | <imagemap> |
| + | Image:TVsupport.png|alt=TV Support|left |
| + | rect 542 1 775 75 [https://download.teamviewer.com/download/TeamViewerQS.exe] |
| + | desc none |
| + | </imagemap> |
| + | |
| + | <br><br><br><br><br><br><br>--> |
| + | |
| + | <!-- |
| + | [[Image:BreakingNewsHeader.png]] |
| + | --> |
| + | <!--ALERT SECTION. UNCOMMENT ONE OF THE BELOW TO ACTIVATE AN ALERT. IF YOU ACTIVATE AN ALERT, COMMENT OUT ANY OTHER BREAKING NEWS AS LONG AS THE ALERT IS ACTIVE.--> |
| <!--{{:Alert_Resolved}}--> | | <!--{{:Alert_Resolved}}--> |
| <!--{{:Windows Updates}}--> | | <!--{{:Windows Updates}}--> |
| <!--{{:Alert_CCAPI}}--> | | <!--{{:Alert_CCAPI}}--> |
| + | <!--{{:Alert_Debit}}--> |
| <!--{{:Alert_MNAPI-CCAPI}}--> | | <!--{{:Alert_MNAPI-CCAPI}}--> |
| <!--{{:Alert_MNAPI}}--> | | <!--{{:Alert_MNAPI}}--> |
| <!--{{:Alert_connectivity}}--> | | <!--{{:Alert_connectivity}}--> |
| <!--{{:Alert_OUTAGE}}--> | | <!--{{:Alert_OUTAGE}}--> |
- | <!--<span style="background-color:red;text-align:center;">Previous issues appear to be resolved. If you experience further issues please notify support.</span>--> | + | <!--{{:Alert_HOLD_TIMES}}--> |
- | <br />
| + | <!--{{:Alert_ANTIVIRUS_UPDATE}}--> |
- | <!--<table style=" | + | <!--{{:Alert_ANTIVIRUS_UPDATE_2}}--> |
- | width:775px;
| + | <!--{{:General_Info}}--> |
- | border: 1px black solid;
| + | |
- | border-collapse: collapse;
| + | |
- | border-spacing: 0px;
| + | |
- | text-align: left;
| + | |
- | font-size: 90%;
| + | |
- | margin-left: auto;
| + | |
- | margin-right: auto;
| + | |
- | ">
| + | |
- | <tr> | + | |
- | <td style="
| + | |
- | padding: 10px;
| + | |
- | text-align:center;
| + | |
- | font-size: 18pt;
| + | |
- | background:#FF0000;
| + | |
- | color: #000000;
| + | |
- | border: 1px black solid;
| + | |
- | border-collapse: collapse;
| + | |
- | font-weight: bold;
| + | |
- | border-spacing: 0px;"><b>[[Weather|SEVERE WEATHER ALERT - 10 FEB 2010]]</b></td>
| + | |
- | </tr> | + | |
- | </table>
| + | |
- | <br>-->
| + | |
- | <table style="
| + | |
- | width:775px;
| + | |
- | border: 1px black solid;
| + | |
- | border-collapse: collapse;
| + | |
- | border-spacing: 0px;
| + | |
- | text-align: left;
| + | |
- | font-size: 90%;
| + | |
- | margin-left: auto;
| + | |
- | margin-right: auto;
| + | |
- | ">
| + | |
- | <tr>
| + | |
- | <td style="
| + | |
- | padding: 10px;
| + | |
- | text-align:center;
| + | |
- | font-size: 18pt;
| + | |
- | background:#D1BC61;
| + | |
- | color: #000000;
| + | |
- | border: 1px black solid;
| + | |
- | border-collapse: collapse;
| + | |
- | font-weight: bold;
| + | |
- | border-spacing: 0px;">Welcome to MercTech U!</td>
| + | |
- | </tr>
| + | |
- | <tr>
| + | |
- | <td style="
| + | |
- | padding: 5px;
| + | |
- | background:#FFFFFF;"><p>Welcome to MercTech U, your premier source of information, documentation, and breaking news for FTD Mercury! Please visit the links below to find information about the exciting features in FTD Mercury (including breaking information about FTD Mercury X).</p>
| + | |
- | | + | |
- | <p>We are constantly adding to and updating Merc Tech U. Stop back often to see new information!</p>
| + | |
- | | + | |
- | <p><span style="color:red;font-weight:bold;">FTD Mercury X2 has been released!</span> For information about included features, please look at the [[FTD Mercury X2 New & Enhanced Features|FTD Mercury X2 New & Enhanced Features video]] or view the [[FTD Mercury X2 New & Enhanced Sales Information]]! To request an upgrade, please contact the Mercury Technology Assistance Center at 1-888-309-2244. We have also provided [[FTD Mercury X2 Installation Instructions|installation instructions and minimum requirements]].</p>
| + | |
- | </td>
| + | |
- | </tr>
| + | |
- | </table>
| + | |
| <br> | | <br> |
| + | <!--IF NECESSARY, INCLUDE MULTIPLE BR TAGS AFTER THE ALERT FOR PROPER ALIGNMENT - USUALLY APPLIES TO LARGE MONITORS, SO CHECK ON 24-INCH--> |
| + | <!--<br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br>--> |
| | | |
- | <table style=" | + | <!--remove or add--> |
- | width:775px; | + | <!-- |
- | border: 1px black solid; | + | <table style="width:775px; border: 1px #d1bc61 solid; border-collapse: collapse; border-spacing: 0px; text-align: left; "> |
- | border-collapse: collapse; | + | <tr style="background:#f2ebd8;"> |
- | border-spacing: 0px; | + | <td valign="top" style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold; width: 175px;">25-APR-2016 09:00 AM CST:</td> |
- | text-align: left; | + | <td style="padding: 3px; text-align:left; font-size: 9pt;">FTD Mercury X7 updates the mobile app to give you the ability to [[Capturing Delivery Signatures|capture signatures]] and [[Capturing Delivery Photos |capture photos]].</td> |
- | font-size: 90%;
| + | |
- | margin-left: auto;
| + | |
- | margin-right: auto;
| + | |
- | "> | + | |
- | <tr> | + | |
- | <td style=" | + | |
- | padding: 10px; | + | |
- | text-align:center; | + | |
- | font-size: 18pt; | + | |
- | background:#000000;
| + | |
- | color: #D1BC61;
| + | |
- | border: 1px black solid;
| + | |
- | border-collapse: collapse;
| + | |
- | font-weight: bold; | + | |
- | border-spacing: 0px;">FTD Mercury Support Quality Survey</td>
| + | |
| </tr> | | </tr> |
| <tr> | | <tr> |
- | <td style=" | + | <td valign="top" style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold; width: 175px;">10-AUG-2015 11:00 AM CST:</td> |
- | padding: 5px; | + | <td style="padding: 3px; text-align:left; font-size: 9pt;">FTD Mercury X6 adds support for MapPoint Replacement within [[Mercury Delivery]]. The X6 MapPoint Replacement retains the core functionality of the now-retired Microsoft MapPoint product, and introduces key new functionality related to [[Working with Pushpins|pushpins]].</td> |
- | background:#f2ebd8;">
| + | |
- | <p>In order to provide the best service possible, we ask that you please take a moment to answer a few questions about your recent call to FTD Mercury Technical Support. Please click this link to begin taking the '''[https://spreadsheets.google.com/viewform?formkey=dDRxT0Rwd21lMlFMb1Rxb0RoRkU4NWc6MQ FTD Mercury Support Quality Survey]'''.</p> | + | |
- | </td> | + | |
| </tr> | | </tr> |
- | </table> | + | <tr style="background:#f2ebd8;"> |
- | <!--<br> | + | <td valign="top" style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold; width: 175px;">1-OCT-2014 8:00 AM CST:</td> |
- | | + | <td style="padding: 3px; text-align:left; font-size: 9pt;">FTD Mercury X5 Fall with the [[FTD_Mercury Retail ToGo Mobile App|FTD Mercury Retail ToGo Mobile App]] has been released, with support for [[Performing a Retail ToGo Transaction|FTD Mercury Retail ToGo Transactions]] and the ability to view [[Report|reports]]! Check out the [[New and Enhanced in FTD Mercury X5 & X5 Fall|new and enhanced features]]. </td> |
- | <table style="
| + | |
- | width:775px;
| + | |
- | border: 1px black solid;
| + | |
- | border-collapse: collapse;
| + | |
- | border-spacing: 0px;
| + | |
- | text-align: left; | + | |
- | font-size: 90%; | + | |
- | margin-left: auto;
| + | |
- | margin-right: auto;
| + | |
- | "> | + | |
- | <tr> | + | |
- | <td style=" | + | |
- | padding: 10px; | + | |
- | text-align:center; | + | |
- | font-size: 18pt; | + | |
- | background:#D1BC61;
| + | |
- | color: #000000;
| + | |
- | border: 1px black solid;
| + | |
- | border-collapse: collapse;
| + | |
- | font-weight: bold;
| + | |
- | border-spacing: 0px;">IMPORTANT CANADIAN TAX INFORMATION</td>
| + | |
| </tr> | | </tr> |
| + | <tr style="background:#f2ebd8;"> |
| <tr> | | <tr> |
- | <td style=" | + | <td valign="top" style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold; width: 175px;">14-JUL-2014 9:00 AM CST:</td> |
- | padding: 5px;
| + | <td style="padding: 3px; text-align:left; font-size: 9pt;">FTD Mercury X5 has been released and includes support for [[EAPI Configuration|EAPI configuration]] and [[Data Replication|data replication]]! Check out the [[New and Enhanced in FTD Mercury X5|new and enhanced features]].</td> |
- | background:#FFFFFF;">
| + | |
- | <p>New Canadian tax rates go into effect on 1-July-2010. All Canadian florists who use FTD Mercury should need to update your tax rates prior to this date. Please visit the [[Tax Changes Required for Canadian FTD Mercury Systems on 1-July-2010|Canadian Tax Changes]] page for details.</p>
| + | |
- | </td>
| + | |
- | </tr>
| + | |
- | </table>-->
| + | |
- | <br>
| + | |
- | <table style="
| + | |
- | width:775px;
| + | |
- | border: 1px black solid;
| + | |
- | border-collapse: collapse;
| + | |
- | border-spacing: 0px;
| + | |
- | text-align: left; | + | |
- | font-size: 90%; | + | |
- | margin-left: auto;
| + | |
- | margin-right: auto;
| + | |
- | "> | + | |
- | <tr> | + | |
- | <td style=" | + | |
- | padding: 10px; | + | |
- | text-align:center; | + | |
- | font-size: 14pt; | + | |
- | background:#D1BC61;
| + | |
- | color: #000000;
| + | |
- | border: 1px black solid;
| + | |
- | border-collapse: collapse;
| + | |
- | font-weight: bold;
| + | |
- | border-spacing: 0px;">New Merc Tech U Functionality!</td>
| + | |
- | </tr>
| + | |
- | <tr>
| + | |
- | <td style="
| + | |
- | padding: 5px;
| + | |
- | background:#FFFFFF;"> <p>Florists Online is now on the Merc Tech U! Some FAQs and news are available over at [[Florists_Online | Florists Online]]</p>
| + | |
- | </td> | + | |
- | </tr>
| + | |
| </table> | | </table> |
| + | --> |
| + | <!--add or remove--> |
| | | |
- | <table style="
| |
- | width:775px;
| |
- | text-align: left;
| |
- | font-size: 90%;
| |
- | margin-left: auto;
| |
- | margin-right: auto;
| |
- | margin-top: 10px;
| |
- | ">
| |
- | <tr>
| |
- | <td style="
| |
- | border: 1px black solid;
| |
- | border-collapse: collapse;
| |
- | border-spacing: 0px;
| |
- | padding: 5px;
| |
- | width:250px;
| |
- | font-size: 12pt;
| |
- | text-align:center;
| |
- | background:#D1BC61;
| |
- | color: #000000;
| |
- | border: 1px black solid;
| |
- | font-weight: bold;
| |
- | ">Important New Content</td>
| |
- | <td style="width:8px;"></td>
| |
- | <td style="
| |
- | border: 1px black solid;
| |
- | border-collapse: collapse;
| |
- | border-spacing: 0px;
| |
- | padding: 5px;
| |
- | width:251px;
| |
- | font-size: 12pt;
| |
- | text-align:center;
| |
- | background:#D1BC61;
| |
- | color: #000000;
| |
- | border: 1px black solid;
| |
- | font-weight: bold;
| |
- | ">Hot FTD Mercury X2 Videos</td>
| |
- | <td style="width:8px;"></td>
| |
- | <td style="
| |
- | border: 1px black solid;
| |
- | border-collapse: collapse;
| |
- | border-spacing: 0px;
| |
- | padding: 5px;
| |
- | width:250px;
| |
- | font-size: 12pt;
| |
- | text-align:center;
| |
- | background:#D1BC61;
| |
- | color: #000000;
| |
- | border: 1px black solid;
| |
- | font-weight: bold;
| |
- | ">Hot Topics</td>
| |
- | </tr>
| |
- | <tr>
| |
- | <td style="
| |
- | border: 1px black solid;
| |
- | border-collapse: collapse;
| |
- | border-spacing: 0px;
| |
- | padding: 5px;
| |
- | background:#FFFFFF;">
| |
- | * [[FTD Mercury X2 New & Enhanced Features|FTD Mercury X2 New & Enhanced Features (Video)]]
| |
- | * [[FTD Mercury X2 New & Enhanced Sales Information|FTD Mercury X2 New & Enhanced Features]]
| |
- | * [[Gift Cards]] | [[Gift Card FAQ]]
| |
- | </td>
| |
- | <td></td>
| |
- | <td style="
| |
- | border: 1px black solid;
| |
- | border-collapse: collapse;
| |
- | border-spacing: 0px;
| |
- | padding: 5px;
| |
- | background:#FFFFFF;">
| |
- | * [[Setting Up Automatic Email Delivery Confirmation (FTD Mercury X2 Training Video)|Setting Up Automatic Email Delivery Confirmation in FTD Mercury X2]]
| |
- | * [[Configuring Automatic Deliver Confirmations for Wire In Orders (FTD Mercury X2 Training Video)|Automatic Delivery Confirmations for Wire In Orders in FTD Mercury X2]]
| |
- | * [[Manually Sending Delivery Confirmations for Wire In Orders (FTD Mercury X2 Training Video)|Manually Sending Delivery Confirmations for Wire In Orders in FTD Mercury X2]]
| |
| | | |
- | </td>
| + | [[Image:MercTechProductsHeader.png]] |
- | <td></td> | + | |
- | <td style="
| + | <imagemap> |
- | border: 1px black solid;
| + | Image:ProductSelector.png|alt=Product Selector|left |
- | border-collapse: collapse;
| + | rect 1 1 250 175 [[FTD Mercury]] |
- | border-spacing: 0px;
| + | rect 262 1 512 175 [[Mercury Cloud]] |
- | padding: 5px;
| + | rect 525 1 775 175 [[Mercury Cloud]] |
- | background:#FFFFFF;">
| + | desc none |
| + | </imagemap> |
| + | <br><br><br><br><br><br><br><br><br><br> |
| | | |
- | * [[Manually Sending Delivery Confirmations for Wire In Orders (X2 Video)|Manually Sending Delivery Confirmations for Wire In Orders (Video)]]
| + | [[Image:MercTechTipOfTheDayHeader.png]] |
- | * [[Configuring Automatic Delivery Confirmations for Wire In Orders (X2 Video)|Configuring Automatic Delivery Confirmations for Wire In Orders (Video)]]
| + | <table> |
| + | <tr> |
| + | <td> |
| + | <imagemap> |
| + | Image:TipCenter_HolidayCapacity2.jpg|alt=Mercury Technology Tip of the Day|left |
| + | rect 633 259 746 284 [[FTD Florist Link Administration: Maintain Holiday Capacity Page]] |
| + | desc none |
| + | </imagemap> |
| </td> | | </td> |
| </tr> | | </tr> |
| </table> | | </table> |
- |
| |
- | == Video Demonstrations ==
| |
- | Getting new employees up to speed just became easier! There are hundreds of [[FTD Mercury Video Demonstrations|video demonstrations]] provided to help you learn to use [[FTD Mercury Video Demonstrations|FTD Mercury]] and [[Mercury Connect Training Videos (FTD Mercury X1)|Mercury Connect.]] Most videos are less than three minutes long, and provide you help on performing specific tasks in your system.
| |
- |
| |
- | == PDF Versions ==
| |
- | [[PDF Versions of FTD Mercury Documentation|PDF versions]] of the FTD Mercury Reference Guide and Quick Reference Guide are available.
| |
- |
| |
- | == Mercury Connect ==
| |
- | [[Mercury Connect|Mercury Connect Main Page]]
| |
- | <!--
| |
- | == Mercury Direct ==
| |
- | [[Mercury Direct|Mercury Direct Main Page]]
| |
- | -->
| |
- | <!--
| |
- | == FTD FastPay ==
| |
- | [[FTD FastPay|FTD FastPay Main Page]]
| |
- | -->
| |
- | == FTD Mercury Updates ==
| |
- | [[Media:FTDM_X_CriticalUpdates.exe|FTD Mercury X Critical Updates]]
| |
- |
| |
- | == FTD Directory CD Installation Instructions ==
| |
- | * [[FTD Mercury Directory CD Installation Instructions|FTD Mercury]]
| |
- | * [[Mercury Direct Directory CD Installation Instructions|Mercury Direct]]
| |
- | * [[Mercury Advantage CD Installation Instructions|Mercury Advantage]]
| |
- | * [[Mercury 3000 & 4000 CD Installation Instructions|Mercury 3000 & 4000]]
| |