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| - | Video demonstrations are provided for both FTD Mercury X1 and FTD Mercury X. If there are videos for multiple versions, please consult the video for the version of FTD Mercury you are using, as information may have changed. | + | Video demonstrations are provided for both FTD Mercury X1 and FTD Mercury X. If there are videos for multiple versions, please consult the video for the version of FTD Mercury you are using, as information may have changed. Please select one of the following links to view training videos for your specific version of FTD Mercury: |
| | | | |
| - | ==FTD Mercury X1 Video Demonstrations==
| + | <gallery> |
| | + | Image:FTDM_X_Logo.png|[[FTD Mercury X Training Videos]] |
| | + | Image:FTDM_X1_Logo.png|[[FTD Mercury X1 Training Videos]] |
| | + | Image:FTDM_X2_Logo.png|[[FTD Mercury X2 Training Videos]] |
| | + | Image:FTDM_X2Fall_Logo.png|[[FTD Mercury X2 Fall Training Videos]] |
| | + | </gallery> |
| | | | |
| - | '''NOTE:''' FTD Mercury X1 video demonstrations are provided both as streaming Adobe Flash files and as Windows Media movies. The Flash files are lower-resolution and smaller, but stream immediately in your browser (once you have downloaded the current version of Flash Player (go to [http://www.adobe.com Adobe's Web site] and click '''Get Adobe Flash Player'''). Windows Media files are higher-quality, larger, and play in Windows Media Player (but may take more time to download). | + | '''TIP: Click on the text below the logo for your FTD Mercury version to access an index of available videos for that version.''' |
| - | | + | |
| - | ===General Information===
| + | |
| - | | + | |
| - | <table style="width:775px; border: 1px black solid; border-collapse: collapse; border-spacing: 0px; text-align: left; ">
| + | |
| - | <tr style="background:#D1BC61;">
| + | |
| - | <td style="padding: 3px; text-align:left; font-size: 10pt; font-weight: bold;">Video Name</td>
| + | |
| - | <td style="padding: 3px; text-align:center; font-size: 10pt; font-weight: bold;">Running Time</td>
| + | |
| - | <td style="padding: 3px; text-align:center; font-size: 10pt; font-weight: bold;">Streaming Flash Video</td>
| + | |
| - | <td style="padding: 3px; text-align:center; font-size: 10pt; font-weight: bold;">Windows Media File</td>
| + | |
| - | </tr>
| + | |
| - | <tr>
| + | |
| - | <td style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold;">Address Verification</td>
| + | |
| - | <td style="padding: 3px; text-align:center; font-size: 9pt;">2:16</td>
| + | |
| - | <td style="padding: 3px; text-align:center; font-size: 9pt;">[[Address Verification (X1 Video)|Link]]</td>
| + | |
| - | <td style="padding: 3px; text-align:center; font-size: 9pt;">[http://floristwiki.ftdi.com/video/Address_Verification_Overview.wmv Link]</td>
| + | |
| - | </tr>
| + | |
| - | <tr style="background:#f2ebd8;">
| + | |
| - | <td style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold;">Configuring Printer Form Settings</td>
| + | |
| - | <td style="padding: 3px; text-align:center; font-size: 9pt;">2:43</td>
| + | |
| - | <td style="padding: 3px; text-align:center; font-size: 9pt;">[[Configuring Printer Form Settings (X1 Video)|Link]]</td>
| + | |
| - | <td style="padding: 3px; text-align:center; font-size: 9pt;">[http://floristwiki.ftdi.com/video/Printer_Form_Settings.wmv Link]</td>
| + | |
| - | </tr>
| + | |
| - | <tr>
| + | |
| - | <td style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold;">FTD Shutdown & FTD Startup</td>
| + | |
| - | <td style="padding: 3px; text-align:center; font-size: 9pt;">2:08</td>
| + | |
| - | <td style="padding: 3px; text-align:center; font-size: 9pt;">[[FTD Shutdown & FTD Startup (X1 Video)|Link]]</td>
| + | |
| - | <td style="padding: 3px; text-align:center; font-size: 9pt;">[http://floristwiki.ftdi.com/video/FTD_Shutdown_Startup.wmv Link]</td>
| + | |
| - | </tr>
| + | |
| - | <tr style="background:#f2ebd8;">
| + | |
| - | <td style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold;">Order Entry vs. Point of Sale</td>
| + | |
| - | <td style="padding: 3px; text-align:center; font-size: 9pt;">1:35</td>
| + | |
| - | <td style="padding: 3px; text-align:center; font-size: 9pt;">[[Order Entry vs. Point of Sale (X1 Video)|Link]]</td>
| + | |
| - | <td style="padding: 3px; text-align:center; font-size: 9pt;">[http://floristwiki.ftdi.com/video/OE_vs_POS.wmv Link]</td>
| + | |
| - | </tr>
| + | |
| - | </table>
| + | |
| - | [[FTD Mercury Video Demonstrations#Installation|Return to top]]
| + | |
| - | | + | |
| - | ===Delivery Confirmations===
| + | |
| - | | + | |
| - | <table style="width:775px; border: 1px black solid; border-collapse: collapse; border-spacing: 0px; text-align: left; ">
| + | |
| - | <tr style="background:#D1BC61;">
| + | |
| - | <td style="padding: 3px; text-align:left; font-size: 10pt; font-weight: bold;">Video Name</td>
| + | |
| - | <td style="padding: 3px; text-align:center; font-size: 10pt; font-weight: bold;">Running Time</td>
| + | |
| - | <td style="padding: 3px; text-align:center; font-size: 10pt; font-weight: bold;">Streaming Flash Video</td>
| + | |
| - | <td style="padding: 3px; text-align:center; font-size: 10pt; font-weight: bold;">Windows Media File</td>
| + | |
| - | </tr>
| + | |
| - | <tr>
| + | |
| - | <td style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold;">Manually Sending Delivery Confirmations for Wire In Orders</td>
| + | |
| - | <td style="padding: 3px; text-align:center; font-size: 9pt;">2:54</td>
| + | |
| - | <td style="padding: 3px; text-align:center; font-size: 9pt;">[[Manually Sending Delivery Confirmations for Wire In Orders (X1 Video)|Link]]</td>
| + | |
| - | <td style="padding: 3px; text-align:center; font-size: 9pt;">[http://floristwiki.ftdi.com/video/Manual_DCON_Wire_Ins.wmv Link]</td>
| + | |
| - | </tr>
| + | |
| - | <tr style="background:#f2ebd8;">
| + | |
| - | <td style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold;">Configuring Automatic Delivery Confirmations for Wire In Orders</td>
| + | |
| - | <td style="padding: 3px; text-align:center; font-size: 9pt;">1:21</td>
| + | |
| - | <td style="padding: 3px; text-align:center; font-size: 9pt;">[[Configuring Automatic Delivery Confirmations for Wire In Orders (X1 Video)|Link]]</td>
| + | |
| - | <td style="padding: 3px; text-align:center; font-size: 9pt;">[http://floristwiki.ftdi.com/video/Auto_DCON_Wire_Ins.wmv Link]</td>
| + | |
| - | </tr>
| + | |
| - | <tr>
| + | |
| - | <td style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold;">Setting Up Automatic Email Delivery Confirmations</td>
| + | |
| - | <td style="padding: 3px; text-align:center; font-size: 9pt;">1:46</td>
| + | |
| - | <td style="padding: 3px; text-align:center; font-size: 9pt;">[[Setting Up Automatic Email Delivery Confirmations (X1 Video)|Link]]</td>
| + | |
| - | <td style="padding: 3px; text-align:center; font-size: 9pt;">[http://floristwiki.ftdi.com/video/Setting_Up_Automatic_Email_Del_Confirmations.wmv Link]</td>
| + | |
| - | </tr>
| + | |
| - | </table>
| + | |
| - | [[FTD Mercury Video Demonstrations#Installation|Return to top]]
| + | |
| - | | + | |
| - | ===Customer Management===
| + | |
| - | | + | |
| - | <table style="width:775px; border: 1px black solid; border-collapse: collapse; border-spacing: 0px; text-align: left; ">
| + | |
| - | <tr style="background:#D1BC61;">
| + | |
| - | <td style="padding: 3px; text-align:left; font-size: 10pt; font-weight: bold;">Video Name</td>
| + | |
| - | <td style="padding: 3px; text-align:center; font-size: 10pt; font-weight: bold;">Running Time</td>
| + | |
| - | <td style="padding: 3px; text-align:center; font-size: 10pt; font-weight: bold;">Streaming Flash Video</td>
| + | |
| - | <td style="padding: 3px; text-align:center; font-size: 10pt; font-weight: bold;">Windows Media File</td>
| + | |
| - | </tr>
| + | |
| - | <tr>
| + | |
| - | <td style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold;">Adding Customers</td>
| + | |
| - | <td style="padding: 3px; text-align:center; font-size: 9pt;">3:16</td>
| + | |
| - | <td style="padding: 3px; text-align:center; font-size: 9pt;">[[Adding Customers (X1 Video)|Link]]</td>
| + | |
| - | <td style="padding: 3px; text-align:center; font-size: 9pt;">[http://floristwiki.ftdi.com/video/Adding_Customers.wmv Link]</td>
| + | |
| - | </tr>
| + | |
| - | <tr style="background:#f2ebd8;">
| + | |
| - | <td style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold;">Credit & Debit Memos</td>
| + | |
| - | <td style="padding: 3px; text-align:center; font-size: 9pt;">2:09</td>
| + | |
| - | <td style="padding: 3px; text-align:center; font-size: 9pt;">[[Credit & Debit Memos (X1 Video)|Link]]</td>
| + | |
| - | <td style="padding: 3px; text-align:center; font-size: 9pt;">[http://floristwiki.ftdi.com/video/Credit_Debit_Memos.wmv Link]</td>
| + | |
| - | </tr>
| + | |
| - | <tr>
| + | |
| - | <td style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold;">Customer Order History</td>
| + | |
| - | <td style="padding: 3px; text-align:center; font-size: 9pt;">1:55</td>
| + | |
| - | <td style="padding: 3px; text-align:center; font-size: 9pt;">[[Customer Order History (X1 Video)|Link]]</td>
| + | |
| - | <td style="padding: 3px; text-align:center; font-size: 9pt;">[http://floristwiki.ftdi.com/video/Customer_Order_History.wmv Link]</td>
| + | |
| - | </tr>
| + | |
| - | <tr style="background:#f2ebd8;">
| + | |
| - | <td style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold;">Generating Statements</td>
| + | |
| - | <td style="padding: 3px; text-align:center; font-size: 9pt;">3:19</td>
| + | |
| - | <td style="padding: 3px; text-align:center; font-size: 9pt;">[[Generating Statements (X1 Video)|Link]]</td>
| + | |
| - | <td style="padding: 3px; text-align:center; font-size: 9pt;">[http://floristwiki.ftdi.com/video/Generating_Statements.wmv Link]</td>
| + | |
| - | </tr>
| + | |
| - | <tr>
| + | |
| - | <td style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold;">Receiving Payments in Order Entry</td>
| + | |
| - | <td style="padding: 3px; text-align:center; font-size: 9pt;">1:55</td>
| + | |
| - | <td style="padding: 3px; text-align:center; font-size: 9pt;">[[Receiving Payments in Order Entry (X1 Video)|Link]]</td>
| + | |
| - | <td style="padding: 3px; text-align:center; font-size: 9pt;">[http://floristwiki.ftdi.com/video/ROA_in_OE_Check.wmv Link]</td>
| + | |
| - | </tr>
| + | |
| - | <tr style="background:#f2ebd8;">
| + | |
| - | <td style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold;">Receiving Payments in Point of Sale</td>
| + | |
| - | <td style="padding: 3px; text-align:center; font-size: 9pt;">2:39</td>
| + | |
| - | <td style="padding: 3px; text-align:center; font-size: 9pt;">[[Receiving Payments in Point of Sale (X1 Video)|Link]]</td>
| + | |
| - | <td style="padding: 3px; text-align:center; font-size: 9pt;">[http://floristwiki.ftdi.com/video/ROA_in_POS.wmv Link]</td>
| + | |
| - | </tr>
| + | |
| - | <tr>
| + | |
| - | <td style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold;">Reprinting & Emailing Invoices</td>
| + | |
| - | <td style="padding: 3px; text-align:center; font-size: 9pt;">2:30</td>
| + | |
| - | <td style="padding: 3px; text-align:center; font-size: 9pt;">[[Reprinting & Emailing Invoices (X1 Video)|Link]]</td>
| + | |
| - | <td style="padding: 3px; text-align:center; font-size: 9pt;">[http://floristwiki.ftdi.com/video/Reprint_Email_Invoices.wmv Link]</td>
| + | |
| - | </tr>
| + | |
| - | <tr style="background:#f2ebd8;">
| + | |
| - | <td style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold;">Searching for Customers</td>
| + | |
| - | <td style="padding: 3px; text-align:center; font-size: 9pt;">2:04</td>
| + | |
| - | <td style="padding: 3px; text-align:center; font-size: 9pt;">[[Searching for Customers (X1 Video)|Link]]</td>
| + | |
| - | <td style="padding: 3px; text-align:center; font-size: 9pt;">[http://floristwiki.ftdi.com/video/Customer_Search.wmv Link]</td>
| + | |
| - | </tr>
| + | |
| - | <tr>
| + | |
| - | <td style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold;">Setting up House Accounts</td>
| + | |
| - | <td style="padding: 3px; text-align:center; font-size: 9pt;">2:50</td>
| + | |
| - | <td style="padding: 3px; text-align:center; font-size: 9pt;">[[Setting up House Accounts (X1 Video)|Link]]</td>
| + | |
| - | <td style="padding: 3px; text-align:center; font-size: 9pt;">[http://floristwiki.ftdi.com/video/House_Accounts.wmv Link]</td>
| + | |
| - | </tr>
| + | |
| - | <tr style="background:#f2ebd8;">
| + | |
| - | <td style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold;">Setting Up Automatic Email Delivery Confirmations</td>
| + | |
| - | <td style="padding: 3px; text-align:center; font-size: 9pt;">1:46</td>
| + | |
| - | <td style="padding: 3px; text-align:center; font-size: 9pt;">[[Setting Up Automatic Email Delivery Confirmations (X1 Video)|Link]]</td>
| + | |
| - | <td style="padding: 3px; text-align:center; font-size: 9pt;">[http://floristwiki.ftdi.com/video/Setting_Up_Automatic_Email_Del_Confirmations.wmv Link]</td>
| + | |
| - | </tr>
| + | |
| - | </table>
| + | |
| - | [[FTD Mercury Video Demonstrations#Installation|Return to top]]
| + | |
| - | | + | |
| - | ===Order Management===
| + | |
| - | | + | |
| - | <table style="width:775px; border: 1px black solid; border-collapse: collapse; border-spacing: 0px; text-align: left; ">
| + | |
| - | <tr style="background:#D1BC61;">
| + | |
| - | <td style="padding: 3px; text-align:left; font-size: 10pt; font-weight: bold;">Video Name</td>
| + | |
| - | <td style="padding: 3px; text-align:center; font-size: 10pt; font-weight: bold;">Running Time</td>
| + | |
| - | <td style="padding: 3px; text-align:center; font-size: 10pt; font-weight: bold;">Streaming Flash Video</td>
| + | |
| - | <td style="padding: 3px; text-align:center; font-size: 10pt; font-weight: bold;">Windows Media File</td>
| + | |
| - | </tr>
| + | |
| - | <tr>
| + | |
| - | <td style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold;">Canceling Orders in Order Entry</td>
| + | |
| - | <td style="padding: 3px; text-align:center; font-size: 9pt;">1:26</td>
| + | |
| - | <td style="padding: 3px; text-align:center; font-size: 9pt;">[[Canceling Orders in Order Entry (X1 Video)|Link]]</td>
| + | |
| - | <td style="padding: 3px; text-align:center; font-size: 9pt;">[http://floristwiki.ftdi.com/video/Canceling_Orders_in_OE.wmv Link]</td>
| + | |
| - | </tr>
| + | |
| - | <tr style="background:#f2ebd8;">
| + | |
| - | <td style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold;">Canceling and Refunding Orders in Point of Sale</td>
| + | |
| - | <td style="padding: 3px; text-align:center; font-size: 9pt;">2:48</td>
| + | |
| - | <td style="padding: 3px; text-align:center; font-size: 9pt;">[[Canceling and Refunding Orders in Point of Sale (X1 Video)|Link]]</td>
| + | |
| - | <td style="padding: 3px; text-align:center; font-size: 9pt;">[http://floristwiki.ftdi.com/video/Cancel_Refund_POS.wmv Link]</td>
| + | |
| - | </tr>
| + | |
| - | <tr>
| + | |
| - | <td style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold;">Cash & Carry Sales</td>
| + | |
| - | <td style="padding: 3px; text-align:center; font-size: 9pt;">2:42</td>
| + | |
| - | <td style="padding: 3px; text-align:center; font-size: 9pt;">[[Cash & Carry Sales (X1 Video)|Link]]</td>
| + | |
| - | <td style="padding: 3px; text-align:center; font-size: 9pt;">[http://floristwiki.ftdi.com/video/Cash_and_Carry_Sales.wmv Link]</td>
| + | |
| - | </tr>
| + | |
| - | <tr style="background:#f2ebd8;">
| + | |
| - | <td style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold;">Checking Credit Card Status</td>
| + | |
| - | <td style="padding: 3px; text-align:center; font-size: 9pt;">4:07</td>
| + | |
| - | <td style="padding: 3px; text-align:center; font-size: 9pt;">[[Checking Credit Card Status (X1 Video)|Link]]</td>
| + | |
| - | <td style="padding: 3px; text-align:center; font-size: 9pt;">[http://floristwiki.ftdi.com/video/Credit_Card_Status.wmv Link]</td>
| + | |
| - | </tr>
| + | |
| - | <tr>
| + | |
| - | <td style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold;">Checking for Incomplete, Filed, and Pending Orders</td>
| + | |
| - | <td style="padding: 3px; text-align:center; font-size: 9pt;">2:06</td>
| + | |
| - | <td style="padding: 3px; text-align:center; font-size: 9pt;">[[Checking for Incomplete, Filed, and Pending Orders (X1 Video)|Link]]</td>
| + | |
| - | <td style="padding: 3px; text-align:center; font-size: 9pt;">[http://floristwiki.ftdi.com/video/Incomplete_Filed_Pending.wmv Link]</td>
| + | |
| - | </tr>
| + | |
| - | <tr style="background:#f2ebd8;">
| + | |
| - | <td style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold;">Configuring Automatic Delivery Confirmations for Wire In Orders</td>
| + | |
| - | <td style="padding: 3px; text-align:center; font-size: 9pt;">1:21</td>
| + | |
| - | <td style="padding: 3px; text-align:center; font-size: 9pt;">[[Configuring Automatic Delivery Confirmations for Wire In Orders (X1 Video)|Link]]</td>
| + | |
| - | <td style="padding: 3px; text-align:center; font-size: 9pt;">[http://floristwiki.ftdi.com/video/Auto_DCON_Wire_Ins.wmv Link]</td>
| + | |
| - | </tr>
| + | |
| - | <tr>
| + | |
| - | <td style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold;">Copying Tickets</td>
| + | |
| - | <td style="padding: 3px; text-align:center; font-size: 9pt;">3:13</td>
| + | |
| - | <td style="padding: 3px; text-align:center; font-size: 9pt;">[[Copying Tickets (X1 Video)|Link]]</td>
| + | |
| - | <td style="padding: 3px; text-align:center; font-size: 9pt;">[http://floristwiki.ftdi.com/video/Copying_Tickets.wmv Link]</td>
| + | |
| - | </tr>
| + | |
| - | <tr style="background:#f2ebd8;">
| + | |
| - | <td style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold;">Design Center</td>
| + | |
| - | <td style="padding: 3px; text-align:center; font-size: 9pt;">3:41</td>
| + | |
| - | <td style="padding: 3px; text-align:center; font-size: 9pt;">[[Design Center (X1 Video)|Link]]</td>
| + | |
| - | <td style="padding: 3px; text-align:center; font-size: 9pt;">[http://floristwiki.ftdi.com/video/Design_Center.wmv Link]</td>
| + | |
| - | </tr>
| + | |
| - | <tr>
| + | |
| - | <td style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold;">Entering Local Orders</td>
| + | |
| - | <td style="padding: 3px; text-align:center; font-size: 9pt;">3:49</td>
| + | |
| - | <td style="padding: 3px; text-align:center; font-size: 9pt;">[[Entering Local Orders (X1 Video)|Link]]</td>
| + | |
| - | <td style="padding: 3px; text-align:center; font-size: 9pt;">[http://floristwiki.ftdi.com/video/Local_Orders.wmv Link]</td>
| + | |
| - | </tr>
| + | |
| - | <tr style="background:#f2ebd8;">
| + | |
| - | <td style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold;">Facility Search</td>
| + | |
| - | <td style="padding: 3px; text-align:center; font-size: 9pt;">1:49</td>
| + | |
| - | <td style="padding: 3px; text-align:center; font-size: 9pt;">[[Facility Search (X1 Video)|Link]]</td>
| + | |
| - | <td style="padding: 3px; text-align:center; font-size: 9pt;">[http://floristwiki.ftdi.com/video/Facility_Search.wmv Link]</td>
| + | |
| - | </tr>
| + | |
| - | <tr>
| + | |
| - | <td style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold;">Funeral Log</td>
| + | |
| - | <td style="padding: 3px; text-align:center; font-size: 9pt;">3:04</td>
| + | |
| - | <td style="padding: 3px; text-align:center; font-size: 9pt;">[[Funeral Log (X1 Video)|Link]]</td>
| + | |
| - | <td style="padding: 3px; text-align:center; font-size: 9pt;">[http://floristwiki.ftdi.com/video/Funeral_Log.wmv Link]</td>
| + | |
| - | </tr>
| + | |
| - | <tr style="background:#f2ebd8;">
| + | |
| - | <td style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold;">Handling Phoned-In Orders</td>
| + | |
| - | <td style="padding: 3px; text-align:center; font-size: 9pt;">3:48</td>
| + | |
| - | <td style="padding: 3px; text-align:center; font-size: 9pt;">[[Handling Phoned-In Orders (X1 Video)|Link]]</td>
| + | |
| - | <td style="padding: 3px; text-align:center; font-size: 9pt;">[http://floristwiki.ftdi.com/video/Phoned_In_Orders.wmv Link]</td>
| + | |
| - | </tr>
| + | |
| - | <tr>
| + | |
| - | <td style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold;">Handling Wire In Orders from the Mercury Network</td>
| + | |
| - | <td style="padding: 3px; text-align:center; font-size: 9pt;">2:12</td>
| + | |
| - | <td style="padding: 3px; text-align:center; font-size: 9pt;">[[Handling Wire In Orders from the Mercury Network (X1 Video)|Link]]</td>
| + | |
| - | <td style="padding: 3px; text-align:center; font-size: 9pt;">[http://floristwiki.ftdi.com/video/Wire_Ins.wmv Link]</td>
| + | |
| - | </tr>
| + | |
| - | <tr style="background:#f2ebd8;">
| + | |
| - | <td style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold;">Issuing a Refund Using Order Entry</td>
| + | |
| - | <td style="padding: 3px; text-align:center; font-size: 9pt;">2:40</td>
| + | |
| - | <td style="padding: 3px; text-align:center; font-size: 9pt;">[[Issuing a Refund Using Order Entry (X1 Video)|Link]]</td>
| + | |
| - | <td style="padding: 3px; text-align:center; font-size: 9pt;">[http://floristwiki.ftdi.com/video/Refund_OE.wmv Link]</td>
| + | |
| - | </tr>
| + | |
| - | <tr>
| + | |
| - | <td style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold;">Issuing a Refund Using Point of Sale</td>
| + | |
| - | <td style="padding: 3px; text-align:center; font-size: 9pt;">2:29</td>
| + | |
| - | <td style="padding: 3px; text-align:center; font-size: 9pt;">[[Issuing a Refund Using Point of Sale (X1 Video)|Link]]</td>
| + | |
| - | <td style="padding: 3px; text-align:center; font-size: 9pt;">[http://floristwiki.ftdi.com/video/Refund_in_POS.wmv Link]</td>
| + | |
| - | </tr>
| + | |
| - | <tr style="background:#f2ebd8;">
| + | |
| - | <td style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold;">Manually Sending Delivery Confirmations for Wire In Orders</td>
| + | |
| - | <td style="padding: 3px; text-align:center; font-size: 9pt;">2:54</td>
| + | |
| - | <td style="padding: 3px; text-align:center; font-size: 9pt;">[[Manually Sending Delivery Confirmations for Wire In Orders (X1 Video)|Link]]</td>
| + | |
| - | <td style="padding: 3px; text-align:center; font-size: 9pt;">[http://floristwiki.ftdi.com/video/Manual_DCON_Wire_Ins.wmv Link]</td>
| + | |
| - | </tr>
| + | |
| - | <tr>
| + | |
| - | <td style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold;">Marking Orders Delivered in Ticket Search</td>
| + | |
| - | <td style="padding: 3px; text-align:center; font-size: 9pt;">1:21</td>
| + | |
| - | <td style="padding: 3px; text-align:center; font-size: 9pt;">[[Marking Orders Delivered in Ticket Search (X1 Video)|Link]]</td>
| + | |
| - | <td style="padding: 3px; text-align:center; font-size: 9pt;">[http://floristwiki.ftdi.com/video/Marking_Orders_Delivered_Ticket_Search.wmv Link]</td>
| + | |
| - | </tr>
| + | |
| - | <tr style="background:#f2ebd8;">
| + | |
| - | <td style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold;">Marking Pickup Orders as C.O.D.</td>
| + | |
| - | <td style="padding: 3px; text-align:center; font-size: 9pt;">2:55</td>
| + | |
| - | <td style="padding: 3px; text-align:center; font-size: 9pt;">[[Marking Pickup Orders as C.O.D. (X1 Video)|Link]]</td>
| + | |
| - | <td style="padding: 3px; text-align:center; font-size: 9pt;">[http://floristwiki.ftdi.com/video/COD_Orders.wmv Link]</td>
| + | |
| - | </tr>
| + | |
| - | <tr>
| + | |
| - | <td style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold;">Message Center</td>
| + | |
| - | <td style="padding: 3px; text-align:center; font-size: 9pt;">2:48</td>
| + | |
| - | <td style="padding: 3px; text-align:center; font-size: 9pt;">[[Message Center (X1 Video)|Link]]</td>
| + | |
| - | <td style="padding: 3px; text-align:center; font-size: 9pt;">[http://floristwiki.ftdi.com/video/Message_Center.wmv Link]</td>
| + | |
| - | </tr>
| + | |
| - | <tr style="background:#f2ebd8;">
| + | |
| - | <td style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold;">Order Entry vs. Point of Sale</td>
| + | |
| - | <td style="padding: 3px; text-align:center; font-size: 9pt;">1:35</td>
| + | |
| - | <td style="padding: 3px; text-align:center; font-size: 9pt;">[[Order Entry vs. Point of Sale (X1 Video)|Link]]</td>
| + | |
| - | <td style="padding: 3px; text-align:center; font-size: 9pt;">[http://floristwiki.ftdi.com/video/OE_vs_POS.wmv Link]</td>
| + | |
| - | </tr>
| + | |
| - | <tr>
| + | |
| - | <td style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold;">Phoning Out Orders</td>
| + | |
| - | <td style="padding: 3px; text-align:center; font-size: 9pt;"> 3:34</td>
| + | |
| - | <td style="padding: 3px; text-align:center; font-size: 9pt;">[[Phoning Out Orders (X1 Video)|Link]]</td>
| + | |
| - | <td style="padding: 3px; text-align:center; font-size: 9pt;">[http://floristwiki.ftdi.com/video/Phoned_Out_Orders.wmv Link]</td>
| + | |
| - | </tr>
| + | |
| - | <tr style="background:#f2ebd8;">
| + | |
| - | <td style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold;">Quick Picks</td>
| + | |
| - | <td style="padding: 3px; text-align:center; font-size: 9pt;">1:55</td>
| + | |
| - | <td style="padding: 3px; text-align:center; font-size: 9pt;">[[Quick Picks (X1 Video)|Link]]</td>
| + | |
| - | <td style="padding: 3px; text-align:center; font-size: 9pt;">[http://floristwiki.ftdi.com/video/Quick_Picks.wmv Link]</td>
| + | |
| - | </tr>
| + | |
| - | <tr>
| + | |
| - | <td style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold;">Receiving Payments in Order Entry</td>
| + | |
| - | <td style="padding: 3px; text-align:center; font-size: 9pt;">1:55</td>
| + | |
| - | <td style="padding: 3px; text-align:center; font-size: 9pt;">[[Receiving Payments in Order Entry (X1 Video)|Link]]</td>
| + | |
| - | <td style="padding: 3px; text-align:center; font-size: 9pt;">[http://floristwiki.ftdi.com/video/ROA_in_OE_Check.wmv Link]</td>
| + | |
| - | </tr>
| + | |
| - | <tr style="background:#f2ebd8;">
| + | |
| - | <td style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold;">Receiving Payments in Point of Sale</td>
| + | |
| - | <td style="padding: 3px; text-align:center; font-size: 9pt;">2:39</td>
| + | |
| - | <td style="padding: 3px; text-align:center; font-size: 9pt;">[[Receiving Payments in Point of Sale (X1 Video)|Link]]</td>
| + | |
| - | <td style="padding: 3px; text-align:center; font-size: 9pt;">[http://floristwiki.ftdi.com/video/ROA_in_POS.wmv Link]</td>
| + | |
| - | </tr>
| + | |
| - | <tr>
| + | |
| - | <td style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold;">Rejecting Wire In Orders from the Mercury Network</td>
| + | |
| - | <td style="padding: 3px; text-align:center; font-size: 9pt;">1:58</td>
| + | |
| - | <td style="padding: 3px; text-align:center; font-size: 9pt;">[[Rejecting Wire In Orders from the Mercury Network (X1 Video)|Link]]</td>
| + | |
| - | <td style="padding: 3px; text-align:center; font-size: 9pt;">[http://floristwiki.ftdi.com/video/Rejecting_Wire_Ins.wmv Link]</td>
| + | |
| - | </tr>
| + | |
| - | <tr style="background:#f2ebd8;">
| + | |
| - | <td style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold;">Reprinting & Emailing Invoices</td>
| + | |
| - | <td style="padding: 3px; text-align:center; font-size: 9pt;">2:30</td>
| + | |
| - | <td style="padding: 3px; text-align:center; font-size: 9pt;">[[Reprinting & Emailing Invoices (X1 Video)|Link]]</td>
| + | |
| - | <td style="padding: 3px; text-align:center; font-size: 9pt;">[http://floristwiki.ftdi.com/video/Reprint_Email_Invoices.wmv Link]</td>
| + | |
| - | </tr>
| + | |
| - | <tr>
| + | |
| - | <td style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold;">Reprinting Receipts</td>
| + | |
| - | <td style="padding: 3px; text-align:center; font-size: 9pt;">1:40</td>
| + | |
| - | <td style="padding: 3px; text-align:center; font-size: 9pt;">[[Reprinting Receipts (X1 Video)|Link]]</td>
| + | |
| - | <td style="padding: 3px; text-align:center; font-size: 9pt;">[http://floristwiki.ftdi.com/video/Reprinting_Receipts.wmv Link]</td>
| + | |
| - | </tr>
| + | |
| - | <tr style="background:#f2ebd8;">
| + | |
| - | <td style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold;">Resending Rejected Wire Out Orders</td>
| + | |
| - | <td style="padding: 3px; text-align:center; font-size: 9pt;">1:58</td>
| + | |
| - | <td style="padding: 3px; text-align:center; font-size: 9pt;">[[Resending Rejected Wire Out Orders (X1 Video)|Link]]</td>
| + | |
| - | <td style="padding: 3px; text-align:center; font-size: 9pt;">[http://floristwiki.ftdi.com/video/Resending_Rejected_Wire_Outs.wmv Link]</td>
| + | |
| - | </tr>
| + | |
| - | <tr>
| + | |
| - | <td style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold;">Searching for Orders and Tickets</td>
| + | |
| - | <td style="padding: 3px; text-align:center; font-size: 9pt;">2:31</td>
| + | |
| - | <td style="padding: 3px; text-align:center; font-size: 9pt;">[[Searching for Orders and Tickets (X1 Video)|Link]]</td>
| + | |
| - | <td style="padding: 3px; text-align:center; font-size: 9pt;">[http://floristwiki.ftdi.com/video/Ticket%20Search.wmv Link]</td>
| + | |
| - | </tr>
| + | |
| - | <tr style="background:#f2ebd8;">
| + | |
| - | <td style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold;">Setting Up Automatic Email Delivery Confirmations</td>
| + | |
| - | <td style="padding: 3px; text-align:center; font-size: 9pt;">1:46</td>
| + | |
| - | <td style="padding: 3px; text-align:center; font-size: 9pt;">[[Setting Up Automatic Email Delivery Confirmations (X1 Video)|Link]]</td>
| + | |
| - | <td style="padding: 3px; text-align:center; font-size: 9pt;">[http://floristwiki.ftdi.com/video/Setting_Up_Automatic_Email_Del_Confirmations.wmv Link]</td>
| + | |
| - | </tr>
| + | |
| - | <tr>
| + | |
| - | <td style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold;">Sending Wire Out Orders over the Mercury Network</td>
| + | |
| - | <td style="padding: 3px; text-align:center; font-size: 9pt;">3:35</td>
| + | |
| - | <td style="padding: 3px; text-align:center; font-size: 9pt;">[[Sending Wire Out Orders over the Mercury Network (X1 Video)|Link]]</td>
| + | |
| - | <td style="padding: 3px; text-align:center; font-size: 9pt;">[http://floristwiki.ftdi.com/video/Wire_Outs.wmv Link]</td>
| + | |
| - | </tr>
| + | |
| - | <tr style="background:#f2ebd8;">
| + | |
| - | <td style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold;">Taking Orders for Pickup</td>
| + | |
| - | <td style="padding: 3px; text-align:center; font-size: 9pt;">3:44</td>
| + | |
| - | <td style="padding: 3px; text-align:center; font-size: 9pt;">[[Taking Orders for Pickup (X1 Video)|Link]]</td>
| + | |
| - | <td style="padding: 3px; text-align:center; font-size: 9pt;">[http://floristwiki.ftdi.com/video/Pickup_Orders.wmv Link]</td>
| + | |
| - | </tr>
| + | |
| - | <tr>
| + | |
| - | <td style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold;">Ticket Status</td>
| + | |
| - | <td style="padding: 3px; text-align:center; font-size: 9pt;">2:33</td>
| + | |
| - | <td style="padding: 3px; text-align:center; font-size: 9pt;">[[Ticket Status (X1 Video)|Link]]</td>
| + | |
| - | <td style="padding: 3px; text-align:center; font-size: 9pt;">[http://floristwiki.ftdi.com/video/Ticket_Status.wmv Link]</td>
| + | |
| - | </tr>
| + | |
| - | </table>
| + | |
| - | [[FTD Mercury Video Demonstrations#Installation|Return to top]]
| + | |
| - | | + | |
| - | ===Product Management===
| + | |
| - | | + | |
| - | <table style="width:775px; border: 1px black solid; border-collapse: collapse; border-spacing: 0px; text-align: left; ">
| + | |
| - | <tr style="background:#D1BC61;">
| + | |
| - | <td style="padding: 3px; text-align:left; font-size: 10pt; font-weight: bold;">Video Name</td>
| + | |
| - | <td style="padding: 3px; text-align:center; font-size: 10pt; font-weight: bold;">Running Time</td>
| + | |
| - | <td style="padding: 3px; text-align:center; font-size: 10pt; font-weight: bold;">Streaming Flash Video</td>
| + | |
| - | <td style="padding: 3px; text-align:center; font-size: 10pt; font-weight: bold;">Windows Media File</td>
| + | |
| - | </tr>
| + | |
| - | <tr>
| + | |
| - | <td style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold;">Adding Products</td>
| + | |
| - | <td style="padding: 3px; text-align:center; font-size: 9pt;">3:18</td>
| + | |
| - | <td style="padding: 3px; text-align:center; font-size: 9pt;">[[Adding Products (X1 Video)|Link]]</td>
| + | |
| - | <td style="padding: 3px; text-align:center; font-size: 9pt;">[http://floristwiki.ftdi.com/video/Adding_Products.wmv Link]</td>
| + | |
| - | </tr>
| + | |
| - | <tr style="background:#f2ebd8;">
| + | |
| - | <td style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold;">Searching for Products</td>
| + | |
| - | <td style="padding: 3px; text-align:center; font-size: 9pt;">1:36</td>
| + | |
| - | <td style="padding: 3px; text-align:center; font-size: 9pt;">[[Searching for Products (X1 Video)|Link]]</td>
| + | |
| - | <td style="padding: 3px; text-align:center; font-size: 9pt;">[http://floristwiki.ftdi.com/video/Product_Search.wmv Link]</td>
| + | |
| - | </tr>
| + | |
| - | <tr>
| + | |
| - | <td style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold;">Quick Picks</td>
| + | |
| - | <td style="padding: 3px; text-align:center; font-size: 9pt;">1:55</td>
| + | |
| - | <td style="padding: 3px; text-align:center; font-size: 9pt;">[[Quick Picks (X1 Video)|Link]]</td>
| + | |
| - | <td style="padding: 3px; text-align:center; font-size: 9pt;">[http://floristwiki.ftdi.com/video/Quick_Picks.wmv Link]</td>
| + | |
| - | </tr>
| + | |
| - | </table>
| + | |
| - | [[FTD Mercury Video Demonstrations#Installation|Return to top]]
| + | |
| - | | + | |
| - | ===Point of Sale===
| + | |
| - | | + | |
| - | <table style="width:775px; border: 1px black solid; border-collapse: collapse; border-spacing: 0px; text-align: left; ">
| + | |
| - | <tr style="background:#D1BC61;">
| + | |
| - | <td style="padding: 3px; text-align:left; font-size: 10pt; font-weight: bold;">Video Name</td>
| + | |
| - | <td style="padding: 3px; text-align:center; font-size: 10pt; font-weight: bold;">Running Time</td>
| + | |
| - | <td style="padding: 3px; text-align:center; font-size: 10pt; font-weight: bold;">Streaming Flash Video</td>
| + | |
| - | <td style="padding: 3px; text-align:center; font-size: 10pt; font-weight: bold;">Windows Media File</td>
| + | |
| - | </tr>
| + | |
| - | <tr>
| + | |
| - | <td style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold;">Canceling and Refunding Orders in Point of Sale</td>
| + | |
| - | <td style="padding: 3px; text-align:center; font-size: 9pt;">2:48</td>
| + | |
| - | <td style="padding: 3px; text-align:center; font-size: 9pt;">[[Canceling and Refunding Orders in Point of Sale (X1 Video)|Link]]</td>
| + | |
| - | <td style="padding: 3px; text-align:center; font-size: 9pt;">[http://floristwiki.ftdi.com/video/Cancel_Refund_POS.wmv Link]</td>
| + | |
| - | </tr>
| + | |
| - | <tr style="background:#f2ebd8;">
| + | |
| - | <td style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold;">Cash & Carry Sales</td>
| + | |
| - | <td style="padding: 3px; text-align:center; font-size: 9pt;">2:42</td>
| + | |
| - | <td style="padding: 3px; text-align:center; font-size: 9pt;">[[Cash & Carry Sales (X1 Video)|Link]]</td>
| + | |
| - | <td style="padding: 3px; text-align:center; font-size: 9pt;">[http://floristwiki.ftdi.com/video/Cash_and_Carry_Sales.wmv Link]</td>
| + | |
| - | </tr>
| + | |
| - | <tr>
| + | |
| - | <td style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold;">Entering the Opening Balance in Point of Sale</td>
| + | |
| - | <td style="padding: 3px; text-align:center; font-size: 9pt;">1:41</td>
| + | |
| - | <td style="padding: 3px; text-align:center; font-size: 9pt;">[[Entering the Opening Balance in Point of Sale (X1 Video)|Link]]</td>
| + | |
| - | <td style="padding: 3px; text-align:center; font-size: 9pt;">[http://floristwiki.ftdi.com/video/Opening_Balance.wmv Link]</td>
| + | |
| - | </tr>
| + | |
| - | <tr style="background:#f2ebd8;">
| + | |
| - | <td style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold;">Issuing a Refund Using Point of Sale</td>
| + | |
| - | <td style="padding: 3px; text-align:center; font-size: 9pt;">2:29</td>
| + | |
| - | <td style="padding: 3px; text-align:center; font-size: 9pt;">[[Issuing a Refund Using Point of Sale (X1 Video)|Link]]</td>
| + | |
| - | <td style="padding: 3px; text-align:center; font-size: 9pt;">[http://floristwiki.ftdi.com/video/Refund_in_POS.wmv Link]</td>
| + | |
| - | </tr>
| + | |
| - | <tr>
| + | |
| - | <td style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold;">No Sale Transactions</td>
| + | |
| - | <td style="padding: 3px; text-align:center; font-size: 9pt;">1:10</td>
| + | |
| - | <td style="padding: 3px; text-align:center; font-size: 9pt;">[[No Sale Transactions (X1 Video)|Link]]</td>
| + | |
| - | <td style="padding: 3px; text-align:center; font-size: 9pt;">[http://floristwiki.ftdi.com/video/No_Sale.wmv Link]</td>
| + | |
| - | </tr>
| + | |
| - | <tr style="background:#f2ebd8;">
| + | |
| - | <td style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold;">Order Entry vs. Point of Sale</td>
| + | |
| - | <td style="padding: 3px; text-align:center; font-size: 9pt;">1:35</td>
| + | |
| - | <td style="padding: 3px; text-align:center; font-size: 9pt;">[[Order Entry vs. Point of Sale (X1 Video)|Link]]</td>
| + | |
| - | <td style="padding: 3px; text-align:center; font-size: 9pt;">[http://floristwiki.ftdi.com/video/OE_vs_POS.wmv Link]</td>
| + | |
| - | </tr>
| + | |
| - | <tr>
| + | |
| - | <td style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold;">Performing a Z-Out at the End of the Day</td>
| + | |
| - | <td style="padding: 3px; text-align:center; font-size: 9pt;">2:32</td>
| + | |
| - | <td style="padding: 3px; text-align:center; font-size: 9pt;">[[Performing a Z-Out at the End of the Day (X1 Video)|Link]]</td>
| + | |
| - | <td style="padding: 3px; text-align:center; font-size: 9pt;">[http://floristwiki.ftdi.com/video/Z_Out.wmv Link]</td>
| + | |
| - | </tr>
| + | |
| - | <tr style="background:#f2ebd8;">
| + | |
| - | <td style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold;">Receiving Payments in Point of Sale</td>
| + | |
| - | <td style="padding: 3px; text-align:center; font-size: 9pt;"> 2:39</td>
| + | |
| - | <td style="padding: 3px; text-align:center; font-size: 9pt;">[[Receiving Payments in Point of Sale (X1 Video)|Link]]</td>
| + | |
| - | <td style="padding: 3px; text-align:center; font-size: 9pt;">[http://floristwiki.ftdi.com/video/ROA_in_POS.wmv Link]</td>
| + | |
| - | </tr>
| + | |
| - | <tr>
| + | |
| - | <td style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold;">Reprinting Receipts</td>
| + | |
| - | <td style="padding: 3px; text-align:center; font-size: 9pt;">1:40</td>
| + | |
| - | <td style="padding: 3px; text-align:center; font-size: 9pt;">[[Reprinting Receipts (X1 Video)|Link]]</td>
| + | |
| - | <td style="padding: 3px; text-align:center; font-size: 9pt;">[http://floristwiki.ftdi.com/video/Reprinting_Receipts.wmv Link]</td>
| + | |
| - | </tr>
| + | |
| - | <tr style="background:#f2ebd8;">
| + | |
| - | <td style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold;">Using Point of Sale for Paid In and Paid Out Transactions</td>
| + | |
| - | <td style="padding: 3px; text-align:center; font-size: 9pt;"> 2:10</td>
| + | |
| - | <td style="padding: 3px; text-align:center; font-size: 9pt;">[[Using Point of Sale for Paid In and Paid Out Transactions (X1 Video)|Link]]</td>
| + | |
| - | <td style="padding: 3px; text-align:center; font-size: 9pt;">[http://floristwiki.ftdi.com/video/Paid_Out_Paid_In.wmv Link]</td>
| + | |
| - | </tr>
| + | |
| - | </table>
| + | |
| - | [[FTD Mercury Video Demonstrations#Installation|Return to top]]
| + | |
| - | | + | |
| - | ===Reports===
| + | |
| - | | + | |
| - | <table style="width:775px; border: 1px black solid; border-collapse: collapse; border-spacing: 0px; text-align: left; ">
| + | |
| - | <tr style="background:#D1BC61;">
| + | |
| - | <td style="padding: 3px; text-align:left; font-size: 10pt; font-weight: bold;">Video Name</td>
| + | |
| - | <td style="padding: 3px; text-align:center; font-size: 10pt; font-weight: bold;">Running Time</td>
| + | |
| - | <td style="padding: 3px; text-align:center; font-size: 10pt; font-weight: bold;">Streaming Flash Video</td>
| + | |
| - | <td style="padding: 3px; text-align:center; font-size: 10pt; font-weight: bold;">Windows Media File</td>
| + | |
| - | </tr>
| + | |
| - | <tr>
| + | |
| - | <td style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold;">Credit Card Settlement History Report</td>
| + | |
| - | <td style="padding: 3px; text-align:center; font-size: 9pt;">2:20</td>
| + | |
| - | <td style="padding: 3px; text-align:center; font-size: 9pt;">[[Credit Card Settlement History Report (X1 Video)|Link]]</td>
| + | |
| - | <td style="padding: 3px; text-align:center; font-size: 9pt;">[http://floristwiki.ftdi.com/video/Reports_CC_Settlement_History.wmv Link]</td>
| + | |
| - | </tr>
| + | |
| - | <tr style="background:#f2ebd8;">
| + | |
| - | <td style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold;">Sales Summary Report</td>
| + | |
| - | <td style="padding: 3px; text-align:center; font-size: 9pt;">2:38</td>
| + | |
| - | <td style="padding: 3px; text-align:center; font-size: 9pt;">[[Sales Summary Report (X1 Video)|Link]]</td>
| + | |
| - | <td style="padding: 3px; text-align:center; font-size: 9pt;">[http://floristwiki.ftdi.com/video/Sales_Summary_Report.wmv Link]</td>
| + | |
| - | </tr>
| + | |
| - | <tr>
| + | |
| - | <td style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold;">Sales Tax Report</td>
| + | |
| - | <td style="padding: 3px; text-align:center; font-size: 9pt;">2:01</td>
| + | |
| - | <td style="padding: 3px; text-align:center; font-size: 9pt;">[[Sales Tax Report (X1 Video)|Link]]</td>
| + | |
| - | <td style="padding: 3px; text-align:center; font-size: 9pt;">[http://floristwiki.ftdi.com/video/Reports_Sales_Tax.wmv Link]</td>
| + | |
| - | </tr>
| + | |
| - | </table>
| + | |
| - | [[FTD Mercury Video Demonstrations#Installation|Return to top]]
| + | |
| - | | + | |
| - | ===Marketing===
| + | |
| - | | + | |
| - | ====Direct Mail Marketing Campaigns====
| + | |
| - | <table style="width:775px; border: 1px black solid; border-collapse: collapse; border-spacing: 0px; text-align: left; ">
| + | |
| - | <tr style="background:#D1BC61;">
| + | |
| - | <td style="padding: 3px; text-align:left; font-size: 10pt; font-weight: bold;">Video Name</td>
| + | |
| - | <td style="padding: 3px; text-align:center; font-size: 10pt; font-weight: bold;">Running Time</td>
| + | |
| - | <td style="padding: 3px; text-align:center; font-size: 10pt; font-weight: bold;">Streaming Flash Video</td>
| + | |
| - | <td style="padding: 3px; text-align:center; font-size: 10pt; font-weight: bold;">Windows Media File</td>
| + | |
| - | </tr>
| + | |
| - | <tr>
| + | |
| - | <td style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold;">Creating a Holiday Direct Mail Marketing Campaign</td>
| + | |
| - | <td style="padding: 3px; text-align:center; font-size: 9pt;">7:16</td>
| + | |
| - | <td style="padding: 3px; text-align:center; font-size: 9pt;">[[Creating a Holiday Direct Mail Marketing Campaign (X1 Video)|Link]]</td>
| + | |
| - | <td style="padding: 3px; text-align:center; font-size: 9pt;">[http://floristwiki.ftdi.com/video/Marketing_Holiday_Direct_Mail.wmv Link]</td>
| + | |
| - | </tr>
| + | |
| - | <tr style="background:#f2ebd8;">
| + | |
| - | <td style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold;">Creating a Reminder Direct Mail Marketing Campaign</td>
| + | |
| - | <td style="padding: 3px; text-align:center; font-size: 9pt;">6:21</td>
| + | |
| - | <td style="padding: 3px; text-align:center; font-size: 9pt;">[[Creating a Reminder Direct Mail Marketing Campaign (X1 Video)|Link]]</td>
| + | |
| - | <td style="padding: 3px; text-align:center; font-size: 9pt;">[http://floristwiki.ftdi.com/video/Marketing_Reminder_Direct_Mail.wmv Link]</td>
| + | |
| - | </tr>
| + | |
| - | </table>
| + | |
| - | [[FTD Mercury Video Demonstrations#Installation|Return to top]]
| + | |
| - | | + | |
| - | ====Email Marketing Campaigns====
| + | |
| - | <table style="width:775px; border: 1px black solid; border-collapse: collapse; border-spacing: 0px; text-align: left; ">
| + | |
| - | <tr style="background:#D1BC61;">
| + | |
| - | <td style="padding: 3px; text-align:left; font-size: 10pt; font-weight: bold;">Video Name</td>
| + | |
| - | <td style="padding: 3px; text-align:center; font-size: 10pt; font-weight: bold;">Running Time</td>
| + | |
| - | <td style="padding: 3px; text-align:center; font-size: 10pt; font-weight: bold;">Streaming Flash Video</td>
| + | |
| - | <td style="padding: 3px; text-align:center; font-size: 10pt; font-weight: bold;">Windows Media File</td>
| + | |
| - | </tr>
| + | |
| - | <tr>
| + | |
| - | <td style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold;">Creating a Holiday Email Marketing Campaign</td>
| + | |
| - | <td style="padding: 3px; text-align:center; font-size: 9pt;">4:43</td>
| + | |
| - | <td style="padding: 3px; text-align:center; font-size: 9pt;">[[Creating a Holiday Email Marketing Campaign (X1 Video)|Link]]</td>
| + | |
| - | <td style="padding: 3px; text-align:center; font-size: 9pt;">[http://floristwiki.ftdi.com/video/Marketing_Holiday_Email.wmv 'Link]</td>
| + | |
| - | </tr>
| + | |
| - | <tr style="background:#f2ebd8;">
| + | |
| - | <td style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold;">Creating a Reminder Email Marketing Campaign</td>
| + | |
| - | <td style="padding: 3px; text-align:center; font-size: 9pt;">5:15</td>
| + | |
| - | <td style="padding: 3px; text-align:center; font-size: 9pt;">[[Creating a Reminder Email Marketing Campaign (X1 Video)|Link]]</td>
| + | |
| - | <td style="padding: 3px; text-align:center; font-size: 9pt;">[http://floristwiki.ftdi.com/video/Marketing_Reminder_Email.wmv Link]</td>
| + | |
| - | </tr>
| + | |
| - | </table>
| + | |
| - | [[FTD Mercury Video Demonstrations#Installation|Return to top]]
| + | |
| - | | + | |
| - | ====Holiday Marketing Campaigns====
| + | |
| - | <table style="width:775px; border: 1px black solid; border-collapse: collapse; border-spacing: 0px; text-align: left; ">
| + | |
| - | <tr style="background:#D1BC61;">
| + | |
| - | <td style="padding: 3px; text-align:left; font-size: 10pt; font-weight: bold;">Video Name</td>
| + | |
| - | <td style="padding: 3px; text-align:center; font-size: 10pt; font-weight: bold;">Running Time</td>
| + | |
| - | <td style="padding: 3px; text-align:center; font-size: 10pt; font-weight: bold;">Streaming Flash Video</td>
| + | |
| - | <td style="padding: 3px; text-align:center; font-size: 10pt; font-weight: bold;">Windows Media File</td>
| + | |
| - | </tr>
| + | |
| - | <tr>
| + | |
| - | <td style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold;">Creating a Holiday Direct Mail Marketing Campaign</td>
| + | |
| - | <td style="padding: 3px; text-align:center; font-size: 9pt;">7:16</td>
| + | |
| - | <td style="padding: 3px; text-align:center; font-size: 9pt;">[[Creating a Holiday Direct Mail Marketing Campaign (X1 Video)|Link]]</td>
| + | |
| - | <td style="padding: 3px; text-align:center; font-size: 9pt;">[http://floristwiki.ftdi.com/video/Marketing_Holiday_Direct_Mail.wmv Link]</td>
| + | |
| - | </tr>
| + | |
| - | <tr style="background:#f2ebd8;">
| + | |
| - | <td style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold;">Creating a Holiday Email Marketing Campaign</td>
| + | |
| - | <td style="padding: 3px; text-align:center; font-size: 9pt;">4:43</td>
| + | |
| - | <td style="padding: 3px; text-align:center; font-size: 9pt;">[[Creating a Holiday Email Marketing Campaign (X1 Video)|Link]]</td>
| + | |
| - | <td style="padding: 3px; text-align:center; font-size: 9pt;">[http://floristwiki.ftdi.com/video/Marketing_Holiday_Email.wmv Link]</td>
| + | |
| - | </tr>
| + | |
| - | </table>
| + | |
| - | [[FTD Mercury Video Demonstrations#Installation|Return to top]]
| + | |
| - | | + | |
| - | ====Reminder Marketing Campaigns====
| + | |
| - | <table style="width:775px; border: 1px black solid; border-collapse: collapse; border-spacing: 0px; text-align: left; ">
| + | |
| - | <tr style="background:#D1BC61;">
| + | |
| - | <td style="padding: 3px; text-align:left; font-size: 10pt; font-weight: bold;">Video Name</td>
| + | |
| - | <td style="padding: 3px; text-align:center; font-size: 10pt; font-weight: bold;">Running Time</td>
| + | |
| - | <td style="padding: 3px; text-align:center; font-size: 10pt; font-weight: bold;">Streaming Flash Video</td>
| + | |
| - | <td style="padding: 3px; text-align:center; font-size: 10pt; font-weight: bold;">Windows Media File</td>
| + | |
| - | </tr>
| + | |
| - | <tr>
| + | |
| - | <td style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold;">Creating a Reminder Direct Mail Marketing Campaign</td>
| + | |
| - | <td style="padding: 3px; text-align:center; font-size: 9pt;">6:21</td>
| + | |
| - | <td style="padding: 3px; text-align:center; font-size: 9pt;">[[Creating a Reminder Direct Mail Marketing Campaign (X1 Video)|Link]]</td>
| + | |
| - | <td style="padding: 3px; text-align:center; font-size: 9pt;">[http://floristwiki.ftdi.com/video/Marketing_Reminder_Direct_Mail.wmv Link]</td>
| + | |
| - | </tr>
| + | |
| - | <tr style="background:#f2ebd8;">
| + | |
| - | <td style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold;">Creating a Reminder Email Marketing Campaign</td>
| + | |
| - | <td style="padding: 3px; text-align:center; font-size: 9pt;">5:15</td>
| + | |
| - | <td style="padding: 3px; text-align:center; font-size: 9pt;">[[Creating a Reminder Email Marketing Campaign (X1 Video)|Link]]</td>
| + | |
| - | <td style="padding: 3px; text-align:center; font-size: 9pt;">[http://floristwiki.ftdi.com/video/Marketing_Reminder_Email.wmv Link]</td>
| + | |
| - | </tr>
| + | |
| - | </table>
| + | |
| - | [[FTD Mercury Video Demonstrations#Installation|Return to top]]
| + | |
| - | | + | |
| - | ===Administrative Tasks===
| + | |
| - | <table style="width:775px; border: 1px black solid; border-collapse: collapse; border-spacing: 0px; text-align: left; ">
| + | |
| - | <tr style="background:#D1BC61;">
| + | |
| - | <td style="padding: 3px; text-align:left; font-size: 10pt; font-weight: bold;">Video Name</td>
| + | |
| - | <td style="padding: 3px; text-align:center; font-size: 10pt; font-weight: bold;">Running Time</td>
| + | |
| - | <td style="padding: 3px; text-align:center; font-size: 10pt; font-weight: bold;">Streaming Flash Video</td>
| + | |
| - | <td style="padding: 3px; text-align:center; font-size: 10pt; font-weight: bold;">Windows Media File</td>
| + | |
| - | </tr>
| + | |
| - | <tr>
| + | |
| - | <td style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold;">Adding Abbreviation Codes</td>
| + | |
| - | <td style="padding: 3px; text-align:center; font-size: 9pt;">2:34</td>
| + | |
| - | <td style="padding: 3px; text-align:center; font-size: 9pt;">[[Adding Abbrevation Codes (X1 Video)|Link]]</td>
| + | |
| - | <td style="padding: 3px; text-align:center; font-size: 9pt;">[http://floristwiki.ftdi.com/video/Adding_Abbreviation_Codes.wmv Link]</td>
| + | |
| - | </tr>
| + | |
| - | <tr style="background:#f2ebd8;">
| + | |
| - | <td style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold;">Adding Employees</td>
| + | |
| - | <td style="padding: 3px; text-align:center; font-size: 9pt;">3:21</td>
| + | |
| - | <td style="padding: 3px; text-align:center; font-size: 9pt;">[[Adding Employees (X1 Video)|Link]]</td>
| + | |
| - | <td style="padding: 3px; text-align:center; font-size: 9pt;">[http://floristwiki.ftdi.com/video/Adding_Employees.wmv Link]</td>
| + | |
| - | </tr>
| + | |
| - | <tr>
| + | |
| - | <td style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold;">Adding Product Categories in Mercury Administration</td>
| + | |
| - | <td style="padding: 3px; text-align:center; font-size: 9pt;">1:48</td>
| + | |
| - | <td style="padding: 3px; text-align:center; font-size: 9pt;">[[Adding Product Categories in Mercury Administration (X1 Video)|Link]]</td>
| + | |
| - | <td style="padding: 3px; text-align:center; font-size: 9pt;">[http://floristwiki.ftdi.com/video/Admin_Product_Categories.wmv Link]</td>
| + | |
| - | </tr>
| + | |
| - | <tr style="background:#f2ebd8;">
| + | |
| - | <td style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold;">Configuring Credit Cards in Mercury Administration<br></td>
| + | |
| - | <td style="padding: 3px; text-align:center; font-size: 9pt;">2:05</td>
| + | |
| - | <td style="padding: 3px; text-align:center; font-size: 9pt;">[[Configuring Credit Cards in Mercury Administration (X1 Video)|Link]]</td>
| + | |
| - | <td style="padding: 3px; text-align:center; font-size: 9pt;">[http://floristwiki.ftdi.com/video/Admin_Configure_CC.wmv Link]</td>
| + | |
| - | </tr>
| + | |
| - | <tr>
| + | |
| - | <td style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold;">Configuring House Accounts in Mercury Administration<br></td>
| + | |
| - | <td style="padding: 3px; text-align:center; font-size: 9pt;">4:46</td>
| + | |
| - | <td style="padding: 3px; text-align:center; font-size: 9pt;">[[Configuring House Accounts in Mercury Administration (X1 Video)|Link]]</td>
| + | |
| - | <td style="padding: 3px; text-align:center; font-size: 9pt;">[http://floristwiki.ftdi.com/video/Admin_House_Accounts.wmv Link]</td>
| + | |
| - | </tr>
| + | |
| - | <tr style="background:#f2ebd8;">
| + | |
| - | <td style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold;">Configuring Point of Sale in Mercury Administration<br></td>
| + | |
| - | <td style="padding: 3px; text-align:center; font-size: 9pt;">2:34</td>
| + | |
| - | <td style="padding: 3px; text-align:center; font-size: 9pt;">[[Configuring Point of Sale in Mercury Administration (X1 Video)|Link]]</td>
| + | |
| - | <td style="padding: 3px; text-align:center; font-size: 9pt;">[http://floristwiki.ftdi.com/video/Admin_Configure_POS.wmv Link]</td>
| + | |
| - | </tr>
| + | |
| - | <tr>
| + | |
| - | <td style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold;">Configuring Printer Routing in Mercury Administration<br></td>
| + | |
| - | <td style="padding: 3px; text-align:center; font-size: 9pt;">2:10</td>
| + | |
| - | <td style="padding: 3px; text-align:center; font-size: 9pt;">[[Configuring Printer Routing in Mercury Administration (X1 Video)|Link]]</td>
| + | |
| - | <td style="padding: 3px; text-align:center; font-size: 9pt;">[http://floristwiki.ftdi.com/video/Admin_Printer_Routing.wmv Link]</td>
| + | |
| - | </tr>
| + | |
| - | <tr style="background:#f2ebd8;">
| + | |
| - | <td style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold;">Configuring Store Settings in Mercury Administration<br></td>
| + | |
| - | <td style="padding: 3px; text-align:center; font-size: 9pt;">3:22</td>
| + | |
| - | <td style="padding: 3px; text-align:center; font-size: 9pt;">[[Configuring Store Settings in Mercury Administration (X1 Video)|Link]]</td>
| + | |
| - | <td style="padding: 3px; text-align:center; font-size: 9pt;">[http://floristwiki.ftdi.com/video/Admin_Store_Settings.wmv Link]</td>
| + | |
| - | </tr>
| + | |
| - | <tr>
| + | |
| - | <td style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold;">Delivery Zones and Fees<br></td>
| + | |
| - | <td style="padding: 3px; text-align:center; font-size: 9pt;">3:15</td>
| + | |
| - | <td style="padding: 3px; text-align:center; font-size: 9pt;">[[Delivery Zones and Fees (X1 Video)|Link]]</td>
| + | |
| - | <td style="padding: 3px; text-align:center; font-size: 9pt;">[http://floristwiki.ftdi.com/video/Delivery_Zones_and_Fees.wmv Link]</td>
| + | |
| - | </tr>
| + | |
| - | <tr style="background:#f2ebd8;">
| + | |
| - | <td style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold;">Setting Printing Defaults in Mercury Administration<br></td>
| + | |
| - | <td style="padding: 3px; text-align:center; font-size: 9pt;">3:09</td>
| + | |
| - | <td style="padding: 3px; text-align:center; font-size: 9pt;">[[Setting Printing Defaults in Mercury Administration (X1 Video)|Link]]</td>
| + | |
| - | <td style="padding: 3px; text-align:center; font-size: 9pt;">[http://floristwiki.ftdi.com/video/Admin_Default_Form_Printing.wmv Link]</td>
| + | |
| - | </tr>
| + | |
| - | <tr>
| + | |
| - | <td style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold;">Updating Tax Codes in Mercury Administration</td>
| + | |
| - | <td style="padding: 3px; text-align:center; font-size: 9pt;">1:51</td>
| + | |
| - | <td style="padding: 3px; text-align:center; font-size: 9pt;">[[Updating Tax Codes in Mercury Administration (X1 Video)|Link]]</td>
| + | |
| - | <td style="padding: 3px; text-align:center; font-size: 9pt;">[http://floristwiki.ftdi.com/video/Admin_Tax_Codes.wmv Link]</td>
| + | |
| - | </tr>
| + | |
| - | </table>
| + | |
| - | [[FTD Mercury Video Demonstrations#Installation|Return to top]]
| + | |
| - | | + | |
| - | ==FTD Mercury X Video Demonstrations==
| + | |
| - | | + | |
| - | '''NOTE:''' All FTD Mercury X video demonstrations require Flash Player. Go to [http://www.adobe.com Adobe's Web site] and click '''Get Adobe Flash Player'''. | + | |
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| - | * [[Finding What's New in FTD Mercury X Video Demonstration|Finding What's New in FTD Mercury X]]
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| - | * [[New Features in Order Entry and Point of Sale Video Demonstration|New Features in Order Entry and Point of Sale]]
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| - | * [[Message Center Video Demonstration|Message Center]]
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| - | * [[Searching for Tickets Video Demonstration|Searching for Tickets]]
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| - | * [[Processing Incoming Orders Video Demonstration|Processing Incoming Orders]]
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| - | * [[Processing Incoming Phone Orders Video Demonstration|Processing Incoming Phone Orders]]
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| - | * [[Processing Outgoing Wire Orders Video Demonstration|Processing Outgoing Wire Orders]]
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Video demonstrations are provided for both FTD Mercury X1 and FTD Mercury X. If there are videos for multiple versions, please consult the video for the version of FTD Mercury you are using, as information may have changed. Please select one of the following links to view training videos for your specific version of FTD Mercury:
