FTD Mercury Directory CD Installation Instructions
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(New page: == FTD Mercury Server Instructions == '''This procedure should be run only on your FTD Mercury server.''' '''To install the FTD Florist Directory on your FTD Mercury server:''' # Close a...) |
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| + | __NOTOC__ | ||
| + | If you are using FTD Mercury X2 Fall or later, you do not need to install updates from a CD; they are done automatically via [[FTD Florist Link]] and [[Automatic Software Updates]]. | ||
| + | |||
== FTD Mercury Server Instructions == | == FTD Mercury Server Instructions == | ||
| - | '''This procedure should be run only on your FTD Mercury server.''' | + | |
| + | '''IMPORTANT: This procedure should be run only on your FTD Mercury server.''' | ||
'''To install the FTD Florist Directory on your FTD Mercury server:''' | '''To install the FTD Florist Directory on your FTD Mercury server:''' | ||
# Close all running programs, including FTD Mercury. | # Close all running programs, including FTD Mercury. | ||
| - | # To shut down the server properly, perform an FTD Shutdown. To do so, click the Windows Start button, point to All Programs, point to FTD Software, and click FTDShutdown. | + | # To shut down the server properly, perform an FTD Shutdown. To do so, click the '''Windows Start''' button, point to '''All Programs''', point to '''FTD Software''', and click '''FTDShutdown'''. |
# Insert the Directory CD into the CD drive of the server. | # Insert the Directory CD into the CD drive of the server. | ||
| - | # Click the Windows Start button, point to All Programs, point to FTD Software, and click Mercury Administration (or Server Config). | + | # Click the '''Windows Start''' button, point to '''All Programs''', point to '''FTD Software''', and click '''Mercury Administration''' (or '''Server Config'''). |
| - | # Log on using admin as the login name and your admin password. Click Login. | + | # Log on using '''admin''' as the login name and your admin password. Click '''Login'''. |
| - | # When Mercury Administration opens, double-click the Wire Service folder. | + | # When Mercury Administration opens, double-click the '''Wire Service''' folder. |
| - | # Double-click the Wire Services icon. | + | # Double-click the '''Wire Services''' icon. |
| - | # When the Wire Services screen opens, make sure FTD is selected in the Wire Service box, and then click Update Directory. This will load the FTD Directory Update. A command prompt window will open during the update and will close when the update completes, revealing the Wire Services screen again. | + | # When the '''Wire Services''' screen opens, make sure '''FTD''' is selected in the '''Wire Service''' box, and then click '''Update Directory'''. This will load the FTD Directory Update. A command prompt window will open during the update and will close when the update completes, revealing the Wire Services screen again. |
# When the update is complete (and the command prompt window has closed), FTD Mercury will automatically perform an FTD Startup. | # When the update is complete (and the command prompt window has closed), FTD Mercury will automatically perform an FTD Startup. | ||
| - | # Close Mercury Administration by clicking the "X" at the top right of the window. Remove this CD from the drive. | + | # Close Mercury Administration by clicking the "'''X'''" at the top right of the window. Remove this CD from the drive. |
| - | # (Does not apply to Mercury Wings) Download the latest Florist Directory update from the Internet. To do do this, double-click the MTSUA icon in the lower right corner of your Windows desktop to the left of the clock. (If the MTSUA icon does not appear, click the Windows Start button, point to All Programs, then to FTD Software, and click MTSUA. You can then double-click the icon in the lower right corner of the desktop.) Then click Check for Updates. (For more information, see the FTD Mercury Reference Guide.) | + | # (Does not apply to Mercury Wings) Download the latest Florist Directory update from the Internet. To do do this, double-click the '''MTSUA''' icon in the lower right corner of your Windows desktop to the left of the clock. (If the MTSUA icon does not appear, click the '''Windows Start''' button, point to '''All Programs''', then to '''FTD Software''', and click '''MTSUA'''. You can then double-click the icon in the lower right corner of the desktop.) Then click '''Check for Updates'''. (For more information, see the ''FTD Mercury Reference Guide''.) |
| - | # Double-click the FTD Mercury icon on your desktop and log in to FTD Mercury. | + | # Double-click the '''FTD Mercury''' icon on your desktop and log in to FTD Mercury. |
| + | |||
| + | == FTD Mercury Client Instructions == | ||
| + | Follow this procedure on each of your FTD Mercury Client computers after you have installed the Florist Directory CD on the FTD Mercury Server. Installing the update on your client computers installs the product and banner ad images (banner ad images are installed if you are running FTD Mercury 7.0 or later). | ||
| + | |||
| + | '''To install the FTD Mercury Directory Update on your client computers:''' | ||
| + | |||
| + | # Close all running programs, including FTD Mercury. | ||
| + | # Insert this CD into the CD drive of the client computer. The installation begins automatically. If the installation does not start automatically, click the '''Windows Start''' button and click '''Run'''. Type '''d:\autocheck.exe''' (where '''d''' is your CD drive letter) and click '''OK'''. | ||
| + | # When the installation completes, you receive the message "'''Image Files Copied Successfully.'''" Click '''OK'''. | ||
| + | # Remove this CD from your drive. Your client is ready to use. | ||
| + | |||
| + | Repeat this procedure for all of your FTD Mercury client computers. | ||
| + | |||
| + | == Contact Us == | ||
| + | If you need technology assistance, please contact the Mercury Technology Assistance Center (MTAC) at '''888-309-2244'''. | ||
Current revision
If you are using FTD Mercury X2 Fall or later, you do not need to install updates from a CD; they are done automatically via FTD Florist Link and Automatic Software Updates.
FTD Mercury Server Instructions
IMPORTANT: This procedure should be run only on your FTD Mercury server.
To install the FTD Florist Directory on your FTD Mercury server:
- Close all running programs, including FTD Mercury.
- To shut down the server properly, perform an FTD Shutdown. To do so, click the Windows Start button, point to All Programs, point to FTD Software, and click FTDShutdown.
- Insert the Directory CD into the CD drive of the server.
- Click the Windows Start button, point to All Programs, point to FTD Software, and click Mercury Administration (or Server Config).
- Log on using admin as the login name and your admin password. Click Login.
- When Mercury Administration opens, double-click the Wire Service folder.
- Double-click the Wire Services icon.
- When the Wire Services screen opens, make sure FTD is selected in the Wire Service box, and then click Update Directory. This will load the FTD Directory Update. A command prompt window will open during the update and will close when the update completes, revealing the Wire Services screen again.
- When the update is complete (and the command prompt window has closed), FTD Mercury will automatically perform an FTD Startup.
- Close Mercury Administration by clicking the "X" at the top right of the window. Remove this CD from the drive.
- (Does not apply to Mercury Wings) Download the latest Florist Directory update from the Internet. To do do this, double-click the MTSUA icon in the lower right corner of your Windows desktop to the left of the clock. (If the MTSUA icon does not appear, click the Windows Start button, point to All Programs, then to FTD Software, and click MTSUA. You can then double-click the icon in the lower right corner of the desktop.) Then click Check for Updates. (For more information, see the FTD Mercury Reference Guide.)
- Double-click the FTD Mercury icon on your desktop and log in to FTD Mercury.
FTD Mercury Client Instructions
Follow this procedure on each of your FTD Mercury Client computers after you have installed the Florist Directory CD on the FTD Mercury Server. Installing the update on your client computers installs the product and banner ad images (banner ad images are installed if you are running FTD Mercury 7.0 or later).
To install the FTD Mercury Directory Update on your client computers:
- Close all running programs, including FTD Mercury.
- Insert this CD into the CD drive of the client computer. The installation begins automatically. If the installation does not start automatically, click the Windows Start button and click Run. Type d:\autocheck.exe (where d is your CD drive letter) and click OK.
- When the installation completes, you receive the message "Image Files Copied Successfully." Click OK.
- Remove this CD from your drive. Your client is ready to use.
Repeat this procedure for all of your FTD Mercury client computers.
Contact Us
If you need technology assistance, please contact the Mercury Technology Assistance Center (MTAC) at 888-309-2244.
