Suspending and Resuming Your Mercury System
From FloristWiki
(Difference between revisions)
(→FTD Mercury) |
|||
| (3 intermediate revisions not shown.) | |||
| Line 1: | Line 1: | ||
{{TOCright}} | {{TOCright}} | ||
| - | You should suspend your Mercury system to let FTD know you are unable to fill any additional orders. The Suspend message allows you to temporarily suspend your system from receiving orders; you will continue to receive other messages during the suspension period. Orders that have a delivery date after the suspension period will be transmitted to your store. Flowers All Hours orders are not affected by the suspension. | + | You should suspend your Mercury system to let FTD know you are unable to fill any additional orders. The Suspend message allows you to temporarily suspend your system from receiving orders; you will continue to receive other messages during the suspension period. Orders that have a delivery date after the suspension period will be transmitted to your store. |
| + | |||
| + | Please refer to the following page for how to suspend your system - [https://www.ftdi.com/mercurytechnology/suspend.htm Suspending/Resuming Mercury] | ||
| + | |||
| + | <!--Flowers All Hours orders are not affected by the suspension. | ||
When you are ready to start taking orders again, use a Resume message. | When you are ready to start taking orders again, use a Resume message. | ||
==Suspending Your System== | ==Suspending Your System== | ||
| - | Depending on your system | + | Depending on your system type, there are different procedures to follow. |
===FTD Mercury=== | ===FTD Mercury=== | ||
| Line 86: | Line 90: | ||
#In the Resume area: | #In the Resume area: | ||
##In the To Date field, click the arrow to reveal a calendar, and select the date you want to resume receiving orders. | ##In the To Date field, click the arrow to reveal a calendar, and select the date you want to resume receiving orders. | ||
| - | ##In the Time field, change the time to the time at which you want to resume receiving orders. To change the time, highlight the hour with your mouse, then click the up and down arrows until the correct hour displays. Do the same for the minutes and AM/PM. | + | ##In the Time field, change the time to the time at which you want to resume receiving orders. To change the time, highlight the hour with your mouse, then click the up and down arrows until the correct hour displays. Do the same for the minutes and AM/PM.<br>IMPORTANT: Do not use 12:00A or 12:00P - use 11:59A for noon and 11:59P for midnight. |
#In the Operator field, click the arrow and select your name from the list. | #In the Operator field, click the arrow and select your name from the list. | ||
#Click Send. | #Click Send. | ||
| Line 92: | Line 96: | ||
===Mercury Connect=== | ===Mercury Connect=== | ||
'''To send a resume message on your Mercury Connect system for a different time than in the original Suspend message:''' | '''To send a resume message on your Mercury Connect system for a different time than in the original Suspend message:''' | ||
| + | #On the Mercury Message menu, click Resume (RES). | ||
| + | #In the Resume area: | ||
| + | ##In the To Date field, click the arrow to reveal a calendar, and select the date you want to resume receiving orders. | ||
| + | ##In the Time field, change the time to the time at which you want to resume receiving orders. To change the time, highlight the hour with your mouse, then click the up and down arrows until the correct hour displays. Do the same for the minutes and AM/PM.<br>IMPORTANT: Do not use 12:00A or 12:00P - use 11:59A for noon and 11:59P for midnight. | ||
| + | #In the Operator field, click the arrow and select your name from the list. | ||
| + | #Click Send. | ||
===Mercury Direct=== | ===Mercury Direct=== | ||
| Line 133: | Line 143: | ||
# At TIME, enter the time on the date you want to start receiving orders. Use the format HH:MMA (for example, enter 11:30A for 11:30 AM) or HH:MMP (for example, enter 05:30P for 5:30 PM). Press Enter.<br>IMPORTANT: Do not use 12:00A or 12:00P - use 11:59A for noon and 11:59P for midnight. | # At TIME, enter the time on the date you want to start receiving orders. Use the format HH:MMA (for example, enter 11:30A for 11:30 AM) or HH:MMP (for example, enter 05:30P for 5:30 PM). Press Enter.<br>IMPORTANT: Do not use 12:00A or 12:00P - use 11:59A for noon and 11:59P for midnight. | ||
# At OPERATOR, type your name or initials. | # At OPERATOR, type your name or initials. | ||
| - | # Press F4 (input) then press F5 (xmit) to send the message. | + | # Press F4 (input) then press F5 (xmit) to send the message.--> |
Current revision
You should suspend your Mercury system to let FTD know you are unable to fill any additional orders. The Suspend message allows you to temporarily suspend your system from receiving orders; you will continue to receive other messages during the suspension period. Orders that have a delivery date after the suspension period will be transmitted to your store.
Please refer to the following page for how to suspend your system - Suspending/Resuming Mercury
