Search Parameters Area

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! Wire Service
! Wire Service
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| Select the wire service you want to search. You can select from the following:<br>'''--ALL--:''' This option searches all wire services configured in the Wire Code screen in Mercury Administration.<br>'''FTD:''' Restricts the search to FTD message.
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| Select the wire service you want to search. You can select from the following:<br>'''--ALL--:''' This option searches all wire services configured in the Wire Code screen in Mercury Administration.<br>'''FTD:''' Restricts the search to FTD message.<br>'''Teleflora:''' Restricts the search to Teleflora messages.<br>'''FOL:''' Restricts the search to Florists Online orders.<br>'''FAH:''' Restricts the search to Flowers All Hours orders.<br>'''WEB:''' Restricts the search to Web Order Interface (WOI) orders.<br>'''DOV:''' Restricts the search to Dove orders received via the Automated Order Interface (AOI), if you are licensed to use AOI.<br>'''BLM:''' Restricts the search to BloomLink orders received via the Automated Order Interface (AOI), if you are licensed to use AOI.
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! Accounting Type
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! Store
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| Select whether this customer account should use open item or balance forward accounting.
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| If you are configured as a multi-store business, either select --All Stores-- to search all stores, or select the specific store you want to search. If you are a single-store business, this parameter is disabled.
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*Customers with balance forward accounts receive statements that show running unpaid balances. As payments are made, the payment is subtracted from the oldest invoice.
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*Open item accounts are typically used for companies that pay by invoice (or customers that prefer to do so). As each payment is made, it is applied to an individual sale.
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! Credit Limit
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! Message Type
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| Enter the credit limit you want to extend to this customer.
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| Select whether you want to search incoming messages, outgoing messages, or both. Then select whether you want to restrict the search to specific message types. You can select from the following:<br>Requires Attention<br>--ALL--<br>Answer<br>Ask<br>Cancel<br>Confirm<br>Deny<br>Forward<br>Gen Message<br>Order<br>Reject<br>Retrieval<br>Adjustment<br>REC Message List<br>Resume<br>Suspend
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! Billing Cycle
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! Delivery Date
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| Select the cycle at which to bill this customer. You can select Daily, Weekly, Biweekly, Semi-Monthly, or Monthly.
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| Specify the delivery date for the message for which you are searching. Any delivery date from that date forward to the current date will be included in the search.
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! Default Payment
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! Message Date
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| Select your preferred payment method for this house account (usually, this value should be House).
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| Specify the message date for the message for which you are searching. Any date from that date forward to the current date will be included in the search.
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! Annual Finance Charge
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! Member Code
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| Enter the percentage you want to charge for late payments.
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| Enter the member code of the florist associated with the message you are searching for.
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! Minimum Finance Charge
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! Ticket #
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| Enter the minimum finance charge dollar amount you want to charge to overdue accounts. FTD Mercury will charge the greater of the finance charge percentage or this value.
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| Enter the ticket number associated with the message you are searching for.
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! Finance Grace Period
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! Recipient
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| Enter the number of days you want to wait before assessing finance charges to this account.
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| Enter the recipient for the Mercury Message you are searching for.
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! Print Statements
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! Mercury #
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| When you select this option, the customer’s statement will be printed when statements are generated.
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| Enter the Mercury number for the Mercury Message you are searching for.
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! Fax Statements
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| When you select this option, the customer’s statement will be faxed when statements are generated.
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! Email Statements
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| When you select this option, the customer’s statement will be emailed when statements are generated.
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! Print Dunning Messages
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| Select this check box if you want to print dunning messages on this customer’s statements. You can set up dunning messages in Mercury Administration.
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! Terms on Account
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| Enter any additional text you want to be printed on this customer’s statements.
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Back to [[Message Center Window Areas]]

Current revision

Parameter Description
Wire Service Select the wire service you want to search. You can select from the following:
--ALL--: This option searches all wire services configured in the Wire Code screen in Mercury Administration.
FTD: Restricts the search to FTD message.
Teleflora: Restricts the search to Teleflora messages.
FOL: Restricts the search to Florists Online orders.
FAH: Restricts the search to Flowers All Hours orders.
WEB: Restricts the search to Web Order Interface (WOI) orders.
DOV: Restricts the search to Dove orders received via the Automated Order Interface (AOI), if you are licensed to use AOI.
BLM: Restricts the search to BloomLink orders received via the Automated Order Interface (AOI), if you are licensed to use AOI.
Store If you are configured as a multi-store business, either select --All Stores-- to search all stores, or select the specific store you want to search. If you are a single-store business, this parameter is disabled.
Message Type Select whether you want to search incoming messages, outgoing messages, or both. Then select whether you want to restrict the search to specific message types. You can select from the following:
Requires Attention
--ALL--
Answer
Ask
Cancel
Confirm
Deny
Forward
Gen Message
Order
Reject
Retrieval
Adjustment
REC Message List
Resume
Suspend
Delivery Date Specify the delivery date for the message for which you are searching. Any delivery date from that date forward to the current date will be included in the search.
Message Date Specify the message date for the message for which you are searching. Any date from that date forward to the current date will be included in the search.
Member Code Enter the member code of the florist associated with the message you are searching for.
Ticket # Enter the ticket number associated with the message you are searching for.
Recipient Enter the recipient for the Mercury Message you are searching for.
Mercury # Enter the Mercury number for the Mercury Message you are searching for.

Back to Message Center Window Areas

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