Alert
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- | border-spacing: 0px;">Last Updated: | + | border-spacing: 0px;">Last Updated: THIS UPDATE IS NOT CURRENTLY ACTIVE</td> |
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background:#FFFFFF;">Users are currently experiencing errors when attempting to process credit cards. | background:#FFFFFF;">Users are currently experiencing errors when attempting to process credit cards. | ||
- | * | + | *'''FTD Mercury Users''': no action is required, your credit cards will automatically reprocess when authorization begin to go through. |
- | * | + | *'''Advantage Users''': please attempt to reprocess your credit cards, they will go through once authorizations begin to go through. |
- | <b>If you wish to | + | <b>If you wish to MANUALLY AUTHORIZE your credit cards, please use the below information to obtain voice authorizations.</b> |
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- | <tr><td>CREDIT CARD</td><td>TELEPHONE #</td><td>BANK #</td><td> | + | <tr><td>CREDIT CARD</td><td>TELEPHONE #</td><td>BANK #</td><td>MERCHANT ID#</td></tr> |
<tr><td>Visa/Mastercard</td><td>1-800-944-1111</td><td>097700</td><td>3830 | <tr><td>Visa/Mastercard</td><td>1-800-944-1111</td><td>097700</td><td>3830 | ||
- | <i>Your FTD # Terminal ID</i></td></tr> | + | <i>+ Your FTD # Terminal ID</i></td></tr> |
<tr><td>American Express</td><td>1-800-528-2121</td><td></td><td>799-410-0014</td></tr> | <tr><td>American Express</td><td>1-800-528-2121</td><td></td><td>799-410-0014</td></tr> | ||
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<tr><td>Carte Blanche</td><td>1-800-525-9040</td><td></td><td>05211-26383</td></tr> | <tr><td>Carte Blanche</td><td>1-800-525-9040</td><td></td><td>05211-26383</td></tr> | ||
</table> | </table> | ||
- | + | <br>Your terminal number is usually 01. To check what terminal number you have look at a previous transaction receipt and the last 2 digits of the Term ID listed at the top of the receipt will be the numbers you will use after your FTD code # when calling for voice authorizations on Visa and Mastercard only. If unsure of your terminal ID please check your monthly Confirmation of Credit Cards report and the first 2 digits on any transaction line item will be the numbers you use. | |
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Current revision
ALERT: Credit Card Authorizations | ||||||||||||||||||||||||
Last Updated: THIS UPDATE IS NOT CURRENTLY ACTIVE | ||||||||||||||||||||||||
Users are currently experiencing errors when attempting to process credit cards.
If you wish to MANUALLY AUTHORIZE your credit cards, please use the below information to obtain voice authorizations.
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