Suspend Message (SUS Message)

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The Suspend message allows you to suspend your Mercury Direct system temporarily from receiving orders or messages. Administrative messages will continue to be received during the suspension period. The Host Computer automatically forwards orders sent to your console to other Mercury Members. Orders that have a delivery date after the suspension period will be transmitted to your store. FTD Flowers All Hours orders are not affected by the suspension.
The Suspend message allows you to suspend your Mercury Direct system temporarily from receiving orders or messages. Administrative messages will continue to be received during the suspension period. The Host Computer automatically forwards orders sent to your console to other Mercury Members. Orders that have a delivery date after the suspension period will be transmitted to your store. FTD Flowers All Hours orders are not affected by the suspension.
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To send a Suspend message:
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'''To send a Suspend message:'''
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# From the Mercury Direct menu bar click Message, then click Suspend (SUS).
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# On the '''Mercury Direct Main Menu''', click the '''Message''' menu, and then click '''Suspend (SUS)'''. The '''Stop Receiving Orders''' window opens.
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# At “Select the Account you wish to Suspend,” click the down arrow and select the account number from the drop down list. If you have multiple shop codes, you can select All to suspend all accounts.
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# From the '''Select the Account you wish to Suspend''' list, select the shop code you want to suspend. If you have multiple shop codes, you can select '''ALL''' to suspend all accounts.
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# In the From Date field, type the date that you would like to stop receiving orders. ''Note: To learn how to use shortcuts when entering dates, and learn about valid date formats, see “Entering Dates in Date Fields” on page 24.''
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# In the '''From Date''' field, enter the date that you want to stop receiving orders.
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# In the From Time field, type the time (on the date that you specified in the From Date field) that you would like to stop receiving orders. Then select AM or PM in the drop down field next to the time.
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# In the '''From Time''' field, enter the time (on the date that you specified in the '''From Date''' field) that you want to stop receiving orders. Then select '''AM''' or '''PM'''.
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# In the To Date field, type the date that you would like to resume receiving orders. ''Note: To learn how to use shortcuts when entering dates, and learn about valid date formats, see “Entering Dates in Date Fields” on page 24.''
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# In the '''To Date''' field, enter the date that you want to resume receiving orders.
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# In the To Time field, type the time (on the date that you specified in the To Date field) that you would like to resume receiving orders. Then select AM or PM in the drop down field next to the time.
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# In the '''To Time''' field, enter the time (on the date that you specified in the '''To Date''' field) that you want to resume receiving orders. Then select '''AM''' or '''PM'''.
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# In the Operator field, type your name.
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# In the '''Operator''' field, enter your name.
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# Click Submit to send the message during the next Mercury Direct Communications session. If you would like to send the message immediately, click Submit, then click the Transmit Now button in the main menu.
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# Click '''Submit''' to send the message during the next Mercury Direct Communications session. If you want to send the message immediately, click '''Submit''', then click the '''Transmit Now''' button on the '''Mercury Direct Main Menu'''.

Current revision

The Suspend message allows you to suspend your Mercury Direct system temporarily from receiving orders or messages. Administrative messages will continue to be received during the suspension period. The Host Computer automatically forwards orders sent to your console to other Mercury Members. Orders that have a delivery date after the suspension period will be transmitted to your store. FTD Flowers All Hours orders are not affected by the suspension.

To send a Suspend message:

  1. On the Mercury Direct Main Menu, click the Message menu, and then click Suspend (SUS). The Stop Receiving Orders window opens.
  2. From the Select the Account you wish to Suspend list, select the shop code you want to suspend. If you have multiple shop codes, you can select ALL to suspend all accounts.
  3. In the From Date field, enter the date that you want to stop receiving orders.
  4. In the From Time field, enter the time (on the date that you specified in the From Date field) that you want to stop receiving orders. Then select AM or PM.
  5. In the To Date field, enter the date that you want to resume receiving orders.
  6. In the To Time field, enter the time (on the date that you specified in the To Date field) that you want to resume receiving orders. Then select AM or PM.
  7. In the Operator field, enter your name.
  8. Click Submit to send the message during the next Mercury Direct Communications session. If you want to send the message immediately, click Submit, then click the Transmit Now button on the Mercury Direct Main Menu.
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