FTDStartup and FTDShutdown

From FloristWiki

Revision as of 12:26, 9 July 2010

FTD Startup

When you restart you computer, the computer automatically runs FTDStartup, which starts all of your FTD Mercury services. These include FTD Mercury, communications software, and FTD Reporter (the program that allows you to print from FTD Mercury). Icons for each of these services display in the system tray in your Windows taskbar.

You only have to run FTDStartup manually if you shut down your services using an FTD Shutdown.

To perform an FTD Startup:

On the Windows Start menu, point to All Programs, point to FTD Software, and click FTDStartup.

If you ever receive the message Unable to connect to the host server on the server PC or any of your client PCs, this means that the FTD Mercury services are not running on your server and you need to perform an FTDStartup.

FTD Shutdown

FTDShutdown shuts down all of your FTD Mercury services, including the software, the CommPool (communications) and FTD Reporter (the program that is required to print from the FTD Mercury software). You should not run an FTDShutdown unless you are instructed to do so by FTD (for example, as part of an installation procedure). You are not able to use the software or send and receive messages if you perform an FTD Shutdown. After you perform an FTD Shutdown, you must perform an FTDStartup to start all of the services again.

To perform an FTDShutdown:

On the Windows Start menu, point to All Programs, point to FTD Software, and click FTDShutdown.