Advanced Classroom Training

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Revision as of 14:42, 2 July 2009

FTD would like to thank you for purchasing the Mercury System. We are very excited about the opportunity to provide you with additional training.

Already familar with the class & upcoming dates then click here to proceed with requesting class registration.

Please note that we recommended that you have been using the FTD Mercury system for 45 - 90 days prior to attending class. Training is provided only on the latest version of Mercury and we encourage you to upgrade prior to your arrival.

What will this cost me?

What FTD will cover for you

• Your hotel is covered by FTD for Monday, Tuesday, & Wednesday night. Check out is on Thursday before departing to FTD for the last day of class. Any incenditals are the responsibility of the attendee(s). Please note: attendee(s) wishing to arrive earlier or stay longer for personal pleasure are welcome to take advantage of the FTD Florist Training corporate rates with the hotel. Please notify the Mercury Training Staff at least 2 weeks prior to your arrival into Chicago if you plan on extending your stay in Chicago.
• Transportation is provided by the hotel to and from FTD every day. Arrangements must be made by the attendee(s) for Thursday after class to get back to airport.
• Transportation is also provided by the hotel to reach the many shopping malls & restaurants in the area. And if you are feeling adventurous the hotel can also provide transportation to the train station for those wishing to take in the sights of Chicago. Many attendees vist Chicago Wednesday night as downtown Chicago has a firework show Memorial Day to Labor Day.
• While staying at the hotel be sure to take advantage of the amenities they have.
  • Complimentary Internet
  • Complimentary Continental Breakfast
  • 42 inch Plasma TV
  • On-Demand Movies (cost of movies are the responisbility of the guests of the hotel)
  • Indoor Swimming Pool
  • Wireless Internet available in the lobby
  • 24hr Mini-Market
  • Stay Fit Gym
• Food is the most important part of life so breakfast is provided by the hotel and lunch is provided by FTD every day.

Out of Pocket Expense

• Transportation to Chicago is 100% the responsibilty of the attendee(s) if you fly or drive.
• Transportation to and from airport is also 100% the responsibility of the attendee(s). However, discounted rates for taxis & limo services are available to you.
• Any adventures you wish to endure before or after class are also 100% the responsibility of the attendee(s).
• If you desire to arrive or stay longer for personal pleasure, you are welcome to take advantage of the FTD Florist Training corporate rates with the hotel. Please notify the Mercury Training Staff at least 2 weeks prior to your arrival into Chicago otherwise you may be subjected to pay the Hyatts published rates.

What will be covered in class?

Below is a short list of items that will be covered

• Training Begins @ 9am on Tuesday, Wednesdasy, & Thursday
• Training Ends @ 4pm on Tuesday & Wednesday
• Training Ends @ 3pm on Thursday
• Customer Maintenance
• Statements
• House Accounts
• Backups
• Virus & Spyware
• Share ideas for enhancements in Mercury
• Advanced Order Entry
• Advanced Point of Sale
• Wire Reconciliation
• Mercury Admin Customizations
• Customizations on specific computers
• Generate E-Mail Marketing Campaigns
• Generate Direct Mail Marketing Campaigns
• Birthday Reminder Campaigns
• Anniversary Reminder Campaigns
• Many other topics

Travel Information you may need while in Chicago

Things you will be responsible for:

• Please arrive into Chicago on Monday. Check-in at the hotel is 3:00pm.
• Please schedule transportation to hotel from airport. Check the confirmation letter for special contracted rates for taxi & limo services.
• Please plan to check-out of hotel and bring your luggage with you to FTD Thursday morning.
• Shuttle service may be arranged at the hotel for any activities after class.
• Please schedule yourself a taxi or limo to take you from FTD back to airport.

Things FTD will pre-arrange for you:

• Class Starts at 9:00am every morning
• Hotel shuttle service will be pre-arranged to bring you to FTD every morning at 8:50am.
• Hotel shuttle service will be pre-arranged to take you back to hotel every evening.

Upcoming Class Schedule for Advance Training