Florist Training

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'''<font size="2"><font size="2">Please Note: Training&nbsp;hours on&nbsp;</font><font size="2"></font>Tuesday&nbsp;and Wednesday are 9:00 - 4:00 p.m.&nbsp;&nbsp;Arrival to Chicago should be scheduled on the Monday prior to class start date.&nbsp; Training&nbsp;hours on Thursday are 9:00-&nbsp;3:00 p.m.&nbsp;&nbsp;Departing flights should be booked at 5:00p.m. or later.&nbsp;</font>'''
'''<font size="2"><font size="2">Please Note: Training&nbsp;hours on&nbsp;</font><font size="2"></font>Tuesday&nbsp;and Wednesday are 9:00 - 4:00 p.m.&nbsp;&nbsp;Arrival to Chicago should be scheduled on the Monday prior to class start date.&nbsp; Training&nbsp;hours on Thursday are 9:00-&nbsp;3:00 p.m.&nbsp;&nbsp;Departing flights should be booked at 5:00p.m. or later.&nbsp;</font>'''
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= FTD Mercury - Florist Training =
 
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Whether you've had the FTD Mercury system for 30 days or a year or more, we have additional training options available for you and your staff to increase your knowledge of the FTD Mercury Point of Sale system!
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==FTD Mercury - Florist Training==
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No matter if you have had FTD Mercury for 30 days or for more than a year, FTD Technology Training has you covered. FTD offers training videos and web-based training options to florists who are using FTD Mercury Point of Sale.
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We currently offer '''''classroom based''''' and '''''web based''''' training. Which type of training is best for you? The descriptions below will help you choose the best training that will meet all of your needs.
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Please read below and follow links to learn more about the different training options we offer.
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Please read below to see the training available to you & your staff.
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'''<font size="2">Please Note: Training topics, schedules, and content are subject to change without notice. You need to be confirmed for any training program at least 72 hours prior to the start of any web-based training. If you have not been confirmed for a web-based training, [http://www.ftdi.com/ftduniversity/mercurytraining/ please click here to contact the Mercury Training Team to receive confirmation]. All training is performed with the latest version of FTD Mercury, and it is strongly recommended you upgrade to the current version at no charge. Training for older versions of FTD Mercury is not available.</font>'''
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'''<font size="2">Please Note: Training topics, schedules, and content are subjected to change without notice.</font>'''
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==FTD Mercury Training Videos==
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Video demonstrations are provided for FTD Mercury. Please be sure to access the video for the version of FTD Mercury you are using, as information may have changed between versions. Please select one of the following links to view training videos for FTD Mercury:
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*[[FTD Mercury Training Videos]]
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==Web-Based Training==
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Web-based training is offered to you via the phone and in the convenience of your business. Web-based training is offered to you and your staff for $99 per hour. All web-based training will have a Q&A session immediately following the training session.
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== Class Room Based Training - Advanced FTD Mercury Training - <br>FTD's Most Popular Class ==
 
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Advanced FTD Mercury classroom training is available at FTD’s Corporate Headquarters in Downers Grove, IL. FTD has a state-of-the art training facility that includes 10 classroom-style workstations enabling users to follow along with the trainer.
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===How does web-based training work?===
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<br><br>
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This type of training is very similar to a seminar. During the training session you the attendee(s) and the trainer are able to see the same screen. This enables you to see FTD Mercury or the screen of what the training session is covering.
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This style of training is far beyond the training you receive at the time of your install or any other training we can offer. We go much deeper into all areas of the FTD Mercury system and you will be in an environment that will allow you to focus.
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Who should attend? Owners, Office Managers and staff that want to improve their overall ability to use the software. This is an excellent way for shops to meet other shops from around the country, network, and trade their own experiences. Please note that this classroom based training, they will learn advanced features/functionality of the FTD Mercury POS system, including Mercury Administration & Mercury Reports.
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There is no charge for this training class. You are solely responsible for the transportation in getting to the Downers Grove location. [[Advanced_Class_Training|Please click here to learn more about the Advanced FTD Mercury classes.]]
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== Web Based Training - Webinars ==
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We have several topics available, [[Web_Based_Training|please click here to learn more.]]
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Webinars are offered to you in the convenience of your own home, business, local coffee shop, or basically any place with a phone, computer, and an Internet connection. Webinars are offered to you and your staff at no additional charge. Please note that you are welcome to attend as many webinars as you like or as often as you like. All webinars will have a Q&A session at the end of the session.
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'''''How does a Webinar Work?''''' Webinars are very similar to a seminar but over the Web/internet instead of in a room. First, you go to a Web site provided by FTD Mercury which enables you to see Mercury or the screen of what the webinar is covering. Then, you dial an 800 number with a special pass code provided by FTD Mercury which enables you to hear what the trainer is saying.
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Please note that the length of webinars stated accounts for about 10 - 15 minutes for a Q&A session. Additional time may be needed for all questions to be answered.<br><br>We have several topics available, [[Webinar Training|please click here to learn more.]]
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Current revision


Training Request



FTD Mercury - Florist Training

No matter if you have had FTD Mercury for 30 days or for more than a year, FTD Technology Training has you covered. FTD offers training videos and web-based training options to florists who are using FTD Mercury Point of Sale.

Please read below and follow links to learn more about the different training options we offer.

Please Note: Training topics, schedules, and content are subject to change without notice. You need to be confirmed for any training program at least 72 hours prior to the start of any web-based training. If you have not been confirmed for a web-based training, please click here to contact the Mercury Training Team to receive confirmation. All training is performed with the latest version of FTD Mercury, and it is strongly recommended you upgrade to the current version at no charge. Training for older versions of FTD Mercury is not available.

FTD Mercury Training Videos

Video demonstrations are provided for FTD Mercury. Please be sure to access the video for the version of FTD Mercury you are using, as information may have changed between versions. Please select one of the following links to view training videos for FTD Mercury:

Web-Based Training

Web-based training is offered to you via the phone and in the convenience of your business. Web-based training is offered to you and your staff for $99 per hour. All web-based training will have a Q&A session immediately following the training session.


How does web-based training work?

This type of training is very similar to a seminar. During the training session you the attendee(s) and the trainer are able to see the same screen. This enables you to see FTD Mercury or the screen of what the training session is covering.

We have several topics available, please click here to learn more.

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