Completing a Route from the Phone
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| + | *As of FTD Mercury X3, FTD no longer supports Wireless Delivery Confirmation. | ||
| + | *Both FTD Mercury Mobile (X3) and FTD Mercury Mobile Plus (X4) allow drivers to use their mobile Android and iPhone devices to mark orders as Delivered. See [[Confirming Orders in FTD Mercury Mobile|Confirming Orders]] for details. | ||
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You must mark your route complete when you are finished with your deliveries. If you do not mark your route complete, the orders will not be removed from the phone, and your route will still be “in progress” in [[Mercury Delivery]]. | You must mark your route complete when you are finished with your deliveries. If you do not mark your route complete, the orders will not be removed from the phone, and your route will still be “in progress” in [[Mercury Delivery]]. | ||
| - | + | <table><tr><td>[[Image:NoteIcon.png]]</td><td>You can mark a route complete without marking each order complete, however this will not take orders off of the route or the phone. You will have to go to the Follow Up Deliveries option in Mercury Delivery to follow up on these orders.</td></tr></table> | |
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'''To complete a route from the phone:''' | '''To complete a route from the phone:''' | ||
Current revision
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You must mark your route complete when you are finished with your deliveries. If you do not mark your route complete, the orders will not be removed from the phone, and your route will still be “in progress” in Mercury Delivery.
 | You can mark a route complete without marking each order complete, however this will not take orders off of the route or the phone. You will have to go to the Follow Up Deliveries option in Mercury Delivery to follow up on these orders. |
To complete a route from the phone:
- From any cellular phone with caller ID, call 651-209-0495.
- When prompted for a PIN number, type your employee PIN number (which was generated in Step 5: Create Wireless Employees on the Gearworks Web Site (Support Assisted) on page 14–56).
- Follow the prompts to mark the route complete, then to confirm complete.
- Hang up the phone when you are instructed to do so.
