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__NOTOC__
[[Image: Our_Guarantee.jpg‎|right|Image: Our_Guarantee.jpg‎]]
The “Our Guarantee” section is a separate page on your website.  This is your opportunity to tell your customers what you promise them.<br><br>

Suggestions for this page include:<br>
<ul><li>Is satisfaction guaranteed?</li>
<li>For how long?</li>
<li>How long do customers have to report an issue?</li>
<li>Do you replace the product?</li>
<li>Do you refund the customer’s money?</li>
<li>What is required for a refund/replacement?</li></ul>
<br>
In order to change the wording that is located here:<br>
<ul><li>Login to Web Portal and click Administration at the top</li>
<li>On the left, click on Content.  This will open the content menu on the left.</li>
<li>Under Content on the left, click on Our Guarantee.</li>
<li>Here, you will be able to select Default Content or Custom Content.</li>
<li>If you select Custom Content, you can input whatever content you would like to share with your customers.</li>
<li>When finished editing the content, click on Submit.  This will save your changes.</li></ul>
<br>
==Related Videos==
<table style="width:775px; border: 1px black solid; border-collapse: collapse; border-spacing: 0px; text-align: left; ">
<tr style="background:#D1BC61;">
<td style="padding: 3px; text-align:left; font-size: 10pt; font-weight: bold; width: 350px;">Video Name</td>
<td style="padding: 3px; text-align:center; font-size: 10pt;  font-weight: bold;">Running Time</td>
<td style="padding: 3px; text-align:center; font-size: 10pt; font-weight: bold;">Streaming Flash Video</td>
</tr>
<tr>
<td style="padding: 3px; text-align:left; font-size: 9pt;  font-weight: bold;">Changing the Our Guarantee Page</td>
<td style="padding: 3px; text-align:center; font-size: 9pt;">2:44</td>
<td style="padding: 3px; text-align:center; font-size: 9pt;">[[Changing the Our Guarantee Page (FOL Training Video)|Link]]</td>
</tr>
<tr style="background:#f2ebd8;">
<td style="padding: 3px; text-align:left; font-size: 9pt;  font-weight: bold;">Creating A Custom Content Page</td>
<td style="padding: 3px; text-align:center; font-size: 9pt;">6:34</td>
<td style="padding: 3px; text-align:center; font-size: 9pt;">[[Creating A Custom Content Page (FOL Training Video)|Link]]</td>
</tr>
</table>
==Related Articles==
[[About Us | How do I update the About Us page?]]<br>
[[Content Pages | How do I create additional pages about my store?]]<br>
[[Delivery Info Message | How do I change the message on the Delivery Info page of my website?]]<br>
[[Languages | What languages are available for my website?]]<br>
[[Cut-off Times | How can I update my same-day delivery cut-off times?]]<br><br>

Can't find an answer to your question?  Fill out our [[FOL_Training_Request | training request]] or contact us at either <b>800-576-6721</b> or <b>floristsonline@ftdi.com</b>.

Return to Our Guarantee.

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