View source

From FloristWiki

for Mercury Direct: Denying a Cancellation (DEN Message)

You do not have permission to do that, for the following reason:

The action you have requested is limited to users in one of the groups Sysops, Editor.

You can view and copy the source of this page:

The Deny message allows you to refuse to accept a request to cancel an order. When this message is sent in response to a Cancel Message, the order in question is reported to the appropriate Clearing House. If a Confirm Message is sent after a Deny message for the same order, the Confirm message overrides the Deny message.

'''To create a Deny message:'''
#On the '''Mercury Direct Main Menu''', click '''Deny a Cancellation'''. The '''Deny a Cancellation''' screen opens.
#Click the magnifying glass icon next to the '''Order Number''' field to open the '''Message Search''' window.
#In the Message Search window, locate the CAN message that you are denying. To do this, you can select a message type of CAN and then click the '''Search''' button.
#When you locate the CAN message that you would like to deny, highlight the CAN message and then click Select. The DEN message will reappear with most of the information completed for you.
#In the '''Reason or Note Text''' field, add notes as needed.
#In the '''Operator''' field, enter your name.
#Click '''Submit''' to send the message during the next Mercury Direct Communications session. 
#If you want to send the message immediately, on the '''Mercury Direct Main Menu''', click '''Transmit Now'''.

Return to Mercury Direct: Denying a Cancellation (DEN Message).

Retrieved from "http://floristwiki.ftdi.com/index.php/Mercury_Direct:_Denying_a_Cancellation_%28DEN_Message%29"

View source

From FloristWiki

Views

Personal tools

Navigation

Search

Toolbox