Suspend Message (SUS Message)

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The Suspend message allows you to suspend your Mercury Direct system temporarily from receiving orders or messages. Administrative messages will continue to be received during the suspension period. The Host Computer automatically forwards orders sent to your console to other Mercury Members. Orders that have a delivery date after the suspension period will be transmitted to your store. FTD Flowers All Hours orders are not affected by the suspension.

To send a Suspend message:

  1. On the Mercury Direct Main Menu, click the Message menu, and then click Suspend (SUS). The Stop Receiving Orders window opens.
  2. From the Select the Account you wish to Suspend list, select the shop code you want to suspend. If you have multiple shop codes, you can select ALL to suspend all accounts.
  3. In the From Date field, enter the date that you want to stop receiving orders.
  4. In the From Time field, enter the time (on the date that you specified in the From Date field) that you want to stop receiving orders. Then select AM or PM.
  5. In the To Date field, enter the date that you want to resume receiving orders.
  6. In the To Time field, enter the time (on the date that you specified in the To Date field) that you want to resume receiving orders. Then select AM or PM.
  7. In the Operator field, enter your name.
  8. Click Submit to send the message during the next Mercury Direct Communications session. If you want to send the message immediately, click Submit, then click the Transmit Now button on the Mercury Direct Main Menu.
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