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501. Customer Management
502. Customer Master List
503. Customer Merge
504. Customer Merge Window
505. Customer Merge Window Areas
506. Customer Order History (FTD Mercury X2 Fall Training Video)
507. Customer Order History (FTD Mercury X2 Training Video)
508. Customer Order History (FTD Mercury X3 Training Video)
509. Customer Order History (Mercury Connect Training Video)
510. Customer Order History (Mercury Connect Video)
511. Customer Order History (X1 Video)
512. Customer Purge
513. Customer Search Window
514. Customer Search Window Areas
515. Customers in Multi-Store Environments
516. Customizing Templates
517. Customizing Your FTD Mercury Client Configuration (FTD Mercury X2 Fall Training Video)
518. Customizing Your FTD Mercury Client Configuration (FTD Mercury X2 Training Video)
519. Customizing Your FTD Mercury Client Configuration (FTD Mercury X3 Training Video)
520. Customizing Your FTD Mercury Client Configuration (Mercury Connect Training Video)
521. Customizing Your FTD Mercury Client Configuration (Mercury Connect Video)
522. Customizing Your FTD Mercury Client Configuration (X1 Video)
523. Customizing the Dashboard (FTD Mercury X2 Fall Training Video)
524. Customizing the Dashboard (FTD Mercury X2 Training Video)
525. Customizing the Dashboard (FTD Mercury X3 Training Video)
526. Customizing the Dashboard (Mercury Connect Training Video)
527. Cut-off Times
528. Daily/Weekly/Monthly Checklists
529. Dashboard
530. Dashboard (FTD Mercury X)
531. Dashboard Indicators (FTD Mercury X2 Fall Training Video)
532. Dashboard Indicators (FTD Mercury X2 Training Video)
533. Dashboard Indicators (FTD Mercury X3 Training Video)
534. Dashboard Indicators (Mercury Connect Training Video)
535. Dashboard Messages
536. Dashboard Messages (FTD Mercury X2 Fall Training Video)
537. Dashboard Messages (FTD Mercury X2 Training Video)
538. Dashboard Messages (FTD Mercury X3 Training Video)
539. Dashboard Messages (Mercury Connect Training Video)
540. Dashboard Overview (FTD Mercury X2 Fall Training Video)
541. Dashboard Overview (FTD Mercury X2 Training Video)
542. Dashboard Overview (FTD Mercury X3 Training Video)
543. Dashboard Overview (Mercury Connect Training Video)
544. Dashboard Status (FTD Mercury X2 Fall Training Video)
545. Dashboard Status (FTD Mercury X2 Training Video)
546. Dashboard Status (FTD Mercury X3 Training Video)
547. Dashboard Status (Mercury Connect Training Video)
548. Dashboard Window
549. Data Replication
550. Date-Specific Pricing
551. Date-Specific Promo Products
552. Deactivate A Category
553. Deactivating A Category (FOL Training Video)
554. Deactivating Custom Products on Your FOL Web Site
555. Dealing with Incoming Reject Messages
556. Dealing with a Forgotten Password
557. Debit Cards
558. Default Delivery Fees
559. Delete A Category
560. Deleting A Category (FOL Training Video)
561. Deleting Campaigns
562. Deleting Existing Standing Order Templates
563. Deleting Finance Charges
564. Deleting Individual Customers
565. Deleting Messages
566. Deleting Messages from Message Center
567. Deleting Products
568. Deleting Unapproved Credit Card Transactions from the Credit Card Search Window
569. Deleting Upcoming Orders to be Generated by a Standing Order Template
570. Deleting an employee
571. Deleting notifications
572. Delivered Orders Report
573. Delivery & Shipping
574. Delivery Analysis Report Fields
575. Delivery Confirmation
576. Delivery Confirmation Message
577. Delivery Confirmation Message (ANS)
578. Delivery Fees by City
579. Delivery Fees by Zip
580. Delivery Info Message
581. Delivery Problem Report
582. Delivery Report
583. Delivery Report Window
584. Delivery Reports
585. Delivery Snapshot Window
586. Delivery Trip Analysis Report
587. Delivery Zone Report
588. Delivery Zones
589. Delivery Zones List
590. Delivery Zones and Fees
591. Delivery Zones and Fees (Mercury Connect Video)
592. Delivery Zones and Fees (X1 Video)
593. Deny Message
594. Denying an Incoming Cancel Request (FTD Mercury X2 Fall Training Video)
595. Denying an Incoming Cancel Request (FTD Mercury X2 Training Video)
596. Denying an Incoming Cancel Request (FTD Mercury X3 Training Video)
597. Denying an Incoming Cancel Request (Mercury Connect Training Video)
598. Denying an Incoming Cancel Request (Mercury Connect Video)
599. Denying an Incoming Cancel Request (X1 Video)
600. Design Center
601. Design Center (FTD Mercury X2)
602. Design Center (FTD Mercury X2 Fall Training Video)
603. Design Center (FTD Mercury X2 Training Video)
604. Design Center (FTD Mercury X3 Training Video)
605. Design Center (Mercury Connect Training Video)
606. Design Center (Mercury Connect Video)
607. Design Center (X1 Video)
608. Design Center Window
609. Design Center Window Areas
610. Designer Analysis Window
611. Determining Which Product Subgroups You Are A Part Of (FOL Training Video)
612. Disabling Automatic Order Processing
613. Downloading Free Construction Updates
614. Downloading the Route Information to the Phone
615. Dropship Venders
616. EAPI Configuration
617. Editing Custom Products on Your FOL Web Site
618. Editing Existing Employee Information
619. Editing Existing Orders
620. Editing Existing Standing Order Templates
621. Editing Previous Wire Reconciliation Batches
622. Editing Saved (Incomplete) Routes
623. Editing an Order from History
624. El Sitio de Pedidos no Confirmados de FTD
625. Email Capture
626. Email Management
627. Email Marketing Campaigns
628. Email Monitor (FTD Mercury X2 Fall Training Video)
629. Email Monitor (FTD Mercury X2 Training Video)
630. Email Monitor (FTD Mercury X3 Training Video)
631. Email Monitor (Mercury Connect Training Video)
632. Email Monitor (Mercury Connect Video)
633. Email Monitor (X1 Video)
634. Email Output Window
635. Emails and Confirmations Window
636. Employee Analysis Report
637. Employee History Information Window
638. Employee Reports
639. Employee Sales Report
640. Employee Sales Report Window
641. Employee Search Window
642. Employee Security
643. Employee Types
644. Employees in Multi-Store Environments
645. Enabling Dashboard
646. Enabling the Dashboard in Mercury Administration
647. Enabling the Dashboard on each terminal
648. Entering Carry Out Orders
649. Entering Local Orders (FTD Mercury X2 Fall Training Video)
650. Entering Local Orders (FTD Mercury X2 Training Video)
651. Entering Local Orders (FTD Mercury X3 Training Video)
652. Entering Local Orders (Mercury Connect Training Video)
653. Entering Local Orders (Mercury Connect Video)
654. Entering Local Orders (X1 Video)
655. Entering Orders
656. Entering Orders for Local Delivery
657. Entering Orders for Pickup
658. Entering Phoned-In Orders
659. Entering Phoned-Out Orders
660. Entering Wire Out Orders
661. Entering the Opening Balance in Point of Sale (FTD Mercury X2 Fall Training Video)
662. Entering the Opening Balance in Point of Sale (FTD Mercury X2 Training Video)
663. Entering the Opening Balance in Point of Sale (FTD Mercury X3 Training Video)
664. Entering the Opening Balance in Point of Sale (Mercury Connect Training Video)
665. Entering the Opening Balance in Point of Sale (Mercury Connect Video)
666. Entering the Opening Balance in Point of Sale (X1 Video)
667. Establishing House Accounts
668. Estimated Times for Credit Card Conversion
669. Event Planner
670. Event Planner: Abbreviation Code Lookup Screen
671. Event Planner: Accept Proposal Screen
672. Event Planner: Accepting Proposals
673. Event Planner: Adding Products to an Event
674. Event Planner: Ceremony Screen
675. Event Planner: Configuring the Event Planner Default Settings
676. Event Planner: Converting Proposals into Orders
677. Event Planner: Copying Events
678. Event Planner: Cover Letters Screen
679. Event Planner: Creating Cover Letters
680. Event Planner: Creating a New Event
681. Event Planner: Creating an Event Location
682. Event Planner: Customer Search Screen
683. Event Planner: Default Settings Screen
684. Event Planner: Deleting Events
685. Event Planner: Editing an Existing Event
686. Event Planner: Editing an Existing Event Location
687. Event Planner: Event Dashboard
688. Event Planner: Event Setup Screen
689. Event Planner: Generating Proposals
690. Event Planner: House Accounts and Event Planner
691. Event Planner: Launching and Logging into Event Planner
692. Event Planner: Locations Screen
693. Event Planner: Logging out of Event Planner
694. Event Planner: Login Screen
695. Event Planner: Party or Other Screen
696. Event Planner: Personal Flowers Screen
697. Event Planner: Print Labels Screen
698. Event Planner: Printing Labels
699. Event Planner: Product Search Screen
700. Event Planner: Proposal Screen
701. Event Planner: Reception Screen
702. Event Planner: Rejecting Proposals
703. Event Planner: Searching for Abbreviation Codes
704. Event Planner: Searching for Existing Events
705. Event Planner: Searching for Products
706. Event Planner: Send Proposal Screen
707. Event Planner: Viewing Event Life Cycle Details
708. Event Planner: Viewing Proposal Status
709. Event Planner: Viewing Proposals
710. Event Planner: Working with Rental Equipment
711. Exiting FTD Mercury
712. Exiting the FTD Document Center
713. Exiting the Mercury Direct Client
714. Exiting the Mercury Direct Control Panel
715. F1 Online Help in FTD Mercury X
716. FOL AdSlicks
717. FOL Marketing Tips
718. FOL Product Window
719. FOL Training Request
720. FTD.ca for Canadian Technology Customers
721. FTDFlorists.com
722. FTDMercuryFeedback
723. FTDStartup and FTDShutdown
724. FTDWeddingFlorists.com
725. FTD Directory Pricing
726. FTD Document Center
727. FTD FastPay
728. FTD Florist Directory Administration: About FTD Florist Link Page
729. FTD Florist Directory Administration: History Page
730. FTD Florist Directory Administration: Maintain Facilities Page
731. FTD Florist Directory Administration: Maintain Service Area Page
732. FTD Florist Directory Administration: Update Facility Request Window
733. FTD Florist Directory CD Installation Instructions
734. FTD Florist Link
735. FTD Florist Link Administration
736. FTD Florist Link Administration: About FTD Florist Link Page
737. FTD Florist Link Administration: History Page
738. FTD Florist Link Administration: Maintain Facilities Page
739. FTD Florist Link Administration: Maintain Florist Link Marketing Page
740. FTD Florist Link Administration: Maintain Holiday Capacity Page
741. FTD Florist Link Administration: Maintain Products Page
742. FTD Florist Link Administration: Maintain Service Area Page
743. FTD Florist Link Administration: New Facility Request Window
744. FTD Florist Link Administration: Preferred Counts Window
745. FTD Florist Link Administration: Submit Directory Ad Change Request Page
746. FTD Florist Link Administration: Update Facility Request Window
747. FTD Florist Link Overview (FTD Florist Link Training Video)
748. FTD International Retrans Service
749. FTD Mercury
750. FTD Mercury & Your FOL Web Site
751. FTD Mercury Auto Wire Reconciliation Training
752. FTD Mercury Configuration Window
753. FTD Mercury Directory CD Installation Instructions
754. FTD Mercury Documentation
755. FTD Mercury Main Menu
756. FTD Mercury Main Menu Overview (FTD Mercury X2 Fall Training Video)
757. FTD Mercury Main Menu Overview (Mercury Connect Training Video)
758. FTD Mercury Main Menu Overview (Mercury Connect Video)
759. FTD Mercury Main Menu Overview (X1 Video)
760. FTD Mercury Mobile
761. FTD Mercury Mobile Dashboard
762. FTD Mercury Mobile Dashboard C.O.D. Orders Screen
763. FTD Mercury Mobile Dashboard Declined Credit Cards Screen
764. FTD Mercury Mobile Dashboard Filed Orders Screen
765. FTD Mercury Mobile Dashboard Incomplete Transactions Screen
766. FTD Mercury Mobile Dashboard Messages
767. FTD Mercury Mobile Dashboard Order Details Screen
768. FTD Mercury Mobile Dashboard Pickup Orders Screen
769. FTD Mercury Mobile Dashboard Requires Attention Screen
770. FTD Mercury Mobile Dashboard Unauthorized Credit Cards Screen
771. FTD Mercury Mobile Dashboard Undelivered Orders Screen
772. FTD Mercury Mobile Delivery Routes Screen
773. FTD Mercury Mobile Delivery Screen
774. FTD Mercury Mobile Delivery Snapshot
775. FTD Mercury Mobile Directions Screen
776. FTD Mercury Mobile Map Screen
777. FTD Mercury Mobile Mark Order Delivered Screen
778. FTD Mercury Mobile Order Detail Screen
779. FTD Mercury Mobile Plus Settings
780. FTD Mercury Mobile Route Details Screen
781. FTD Mercury Mobile Settings
782. FTD Mercury Mobile Settings X4
783. FTD Mercury Overview
784. FTD Mercury POS Support and Maintenance Fee Disclosure
785. FTD Mercury Retail ToGo Mobile App
786. FTD Mercury Training Videos
787. FTD Mercury Video Demonstrations
788. FTD Mercury X1 Installation Instructions
789. FTD Mercury X1 Reference Guide
790. FTD Mercury X1 Training Videos
791. FTD Mercury X2
792. FTD Mercury X2 Documentation
793. FTD Mercury X2 Fall Documentation
794. FTD Mercury X2 Fall Installation Instructions
795. FTD Mercury X2 Fall New & Enhanced Features
796. FTD Mercury X2 Fall Training Videos
797. FTD Mercury X2 Installation Instructions
798. FTD Mercury X2 New & Enhanced Features
799. FTD Mercury X2 New & Enhanced Features Video - Large
800. FTD Mercury X2 New & Enhanced Features Video - Medium
801. FTD Mercury X2 New & Enhanced Features Video - Small
802. FTD Mercury X2 New & Enhanced Sales Information
803. FTD Mercury X2 Training Videos
804. FTD Mercury X3 & X3 Fall Reference Guide Table of Contents
805. FTD Mercury X3 Documentation
806. FTD Mercury X3 Fall Installation Instructions
807. FTD Mercury X3 Fall Training Videos
808. FTD Mercury X3 Installation Instructions
809. FTD Mercury X3 Training Videos
810. FTD Mercury X4 Installation Instructions
811. FTD Mercury X4 Reference Guide Table of Contents
812. FTD Mercury X Quick Reference Guide
813. FTD Mercury X Reference Guide
814. FTD Mercury X Training Videos
815. FTD Mercury X Video Demonstrations
816. FTD Mercury X or X1 Introduction Training (Time: 1 hour)
817. FTD Mercury X or X1 Introduction Webinar
818. FTD Server Password Window
819. FTD Shutdown & FTD Startup (FTD Mercury X2 Fall Training Video)
820. FTD Shutdown & FTD Startup (FTD Mercury X2 Training Video)
821. FTD Shutdown & FTD Startup (FTD Mercury X3 Training Video)
822. FTD Shutdown & FTD Startup (Mercury Connect Training Video)
823. FTD Shutdown & FTD Startup (Mercury Connect Video)
824. FTD Shutdown & FTD Startup (X1 Video)
825. Facility Search (Mercury Connect Video)
826. Facility Search (X1 Video)
827. Facility Search Main Window
828. Fax & Email
829. Fax & Email Monitor
830. Faxing and Emailing Invoices
831. File
832. Filing Incomplete Orders
833. Finance Charges Window
834. Find
835. Finding What's New in FTD Mercury X Video Demonstration
836. Finding products and florists
837. Florist Badges
838. Florist Link Admin Overview (FTD Florist Link Training Video)
839. Florist Link Florist Detail Window
840. Florist Link Map Icons
841. Florist Listing Hover
842. Florist Listings in FTD Florist Link (FTD Florist Link Training Video)
843. Florist Listings in FTD Florist Link (FTD Mercury X2 Fall Training Video)
844. Florist Listings in FTD Florist Link (FTD Mercury X3 Training Video)
845. Florist Listings in FTD Florist Link (Mercury Connect Training Video)
846. Florist Message A
847. Florist Message B
848. Florist Notes Window
849. Florist Search (FTD Mercury X2 Fall Training Video)
850. Florist Search Main Window
851. Florist Training
852. Florist Training Schedule
853. Florists Online
854. Florists Online (FOL) Training Videos
855. Florists Online and Flowers All Hours Product Codes
856. Follow Up Deliveries
857. Follow Up Deliveries Window
858. Forgot Password
859. Forward Message
860. Funeral Log (FTD Mercury X2 Fall Training Video)
861. Funeral Log (FTD Mercury X2 Training Video)
862. Funeral Log (FTD Mercury X3 Training Video)
863. Funeral Log (Mercury Connect Training Video)
864. Funeral Log (Mercury Connect Video)
865. Funeral Log (X1 Video)
866. Funeral Log Window
867. GPS Upgrade
868. General Hotel Information
869. General Info
870. General Ledger Export History
871. General Message
872. General Messages (GEN Message)
873. General Tab Areas
874. General and Communication Messaging
875. Generate Statements Window
876. Generating Acknowledgment List Reports
877. Generating Aged Analysis Reports
878. Generating Invoices
879. Generating Proposals in Event Planner (FTD Mercury X3 Fall Video)
880. Generating Reports (FTD Mercury X2 Fall Training Video)
881. Generating Reports (FTD Mercury X2 Training Video)
882. Generating Reports (FTD Mercury X3 Training Video)
883. Generating Reports (Mercury Connect Training Video)
884. Generating Statements
885. Generating Statements (FTD Mercury X2 Fall Training Video)
886. Generating Statements (FTD Mercury X2 Training Video)
887. Generating Statements (FTD Mercury X3 Training Video)
888. Generating Statements (Mercury Connect Training Video)
889. Generating Statements (Mercury Connect Video)
890. Generating Statements (X1 Video)
891. Generating Your Sales Overview Using the Balance Wizard (FTD Mercury X2 Fall Training Video)
892. Generating Your Sales Overview Using the Balance Wizard (FTD Mercury X2 Training Video)
893. Generating Your Sales Overview Using the Balance Wizard (FTD Mercury X3 Training Video)
894. Generating Your Sales Overview Using the Balance Wizard (Mercury Connect Training Video)
895. Generating an Employee Sales Report
896. Generating the Customer Life Cycle Report (FTD Mercury X2 Fall Training Video)
897. Generating the Customer Life Cycle Report (FTD Mercury X2 Training Video)
898. Generating the Customer Life Cycle Report (FTD Mercury X3 Training Video)
899. Generating the Customer Life Cycle Report (Mercury Connect Training Video)
900. Generating the Order Life Cycle Report (FTD Mercury X2 Fall Training Video)
901. Generating the Order Life Cycle Report (FTD Mercury X2 Training Video)
902. Generating the Order Life Cycle Report (FTD Mercury X3 Training Video)
903. Generating the Order Life Cycle Report (Mercury Connect Training Video)
904. Get Listed
905. Getting Directions from Your Current Location to Your Home Location
906. Getting Help in Mercury Connect (FTD Mercury X2 Fall Training Video)
907. Getting Help in Mercury Connect (Mercury Connect Training Video)
908. Getting Help in Mercury Connect (Mercury Connect Video)
909. Gift Card Activity Window
910. Gift Card FAQ
911. Gift Card Reporting
912. Gift Cards
913. Gift Certificates
914. Google Places
915. Google Site Verification
916. Handling Employee Payroll
917. Handling Funerals with the Funeral Log
918. Handling Incoming Orders Demo
919. Handling Incoming Price Change Requests (FTD Mercury X2 Fall Training Video)
920. Handling Incoming Price Change Requests (FTD Mercury X2 Training Video)
921. Handling Incoming Price Change Requests (FTD Mercury X3 Training Video)
922. Handling Incoming Price Change Requests (Mercury Connect Training Video)
923. Handling Incoming Price Change Requests (Mercury Connect Video)
924. Handling Incoming Price Change Requests (X1 Video)
925. Handling Messages that Require Attention
926. Handling Phoned-In Orders (FTD Mercury X2 Fall Training Video)
927. Handling Phoned-In Orders (FTD Mercury X2 Training Video)
928. Handling Phoned-In Orders (FTD Mercury X3 Training Video)
929. Handling Phoned-In Orders (Mercury Connect Training Video)
930. Handling Phoned-In Orders (Mercury Connect Video)
931. Handling Phoned-In Orders (X1 Video)
932. Handling Returns & Exchanges (FTD Mercury X2 Fall Training Video)
933. Handling Returns & Exchanges (FTD Mercury X2 Training Video)
934. Handling Returns & Exchanges (FTD Mercury X3 Training Video)
935. Handling Returns & Exchanges (Mercury Connect Training Video)
936. Handling Truck Returns
937. Handling Unsettled Credit Card Authorizations
938. Handling Wire In Orders from the Mercury Network (FTD Mercury X2 Fall Training Video)
939. Handling Wire In Orders from the Mercury Network (FTD Mercury X2 Training Video)
940. Handling Wire In Orders from the Mercury Network (FTD Mercury X3 Training Video)
941. Handling Wire In Orders from the Mercury Network (Mercury Connect Training Video)
942. Handling Wire In Orders from the Mercury Network (Mercury Connect Video)
943. Handling Wire In Orders from the Mercury Network (X1 Video)
944. Help
945. Holiday
946. Homepage Banners
947. Homepage Banngers
948. Host Computer Operations
949. Hotel Information
950. House Account Tab
951. House Account Tab Areas
952. How Default Items Are Added
953. How Default Items Are Added to Categories (FOL Training Video)
954. How Messages are Retrieved from Your Email Account
955. How Search Results are Organized in FTD Florist Link
956. How To: Refunding Entire Sales with One-Click Refunds
957. How the Mercury Network Uses Product Codes
958. How to Use the What's New Button
959. How to Use the What's New Button: Take 2
960. How to Use the What's New Button: Take 3
961. How to Use the What's New Button: Take 4
962. IVR
963. If You Are Already Using QuickBooks
964. Installing the Mercury Connect Client Software (Mercury Connect Video)
965. International Products
966. Invoice Billing Window
967. Issuing Store Credit with Gift Cards
968. Issuing a Refund Using Order Entry (FTD Mercury X2 Fall Training Video)
969. Issuing a Refund Using Order Entry (FTD Mercury X2 Training Video)
970. Issuing a Refund Using Order Entry (FTD Mercury X3 Training Video)
971. Issuing a Refund Using Order Entry (Mercury Connect Training Video)
972. Issuing a Refund Using Order Entry (Mercury Connect Video)
973. Issuing a Refund Using Order Entry (X1 Video)
974. Issuing a Refund Using Point of Sale (FTD Mercury X2 Fall Training Video)
975. Issuing a Refund Using Point of Sale (FTD Mercury X2 Training Video)
976. Issuing a Refund Using Point of Sale (FTD Mercury X3 Training Video)
977. Issuing a Refund Using Point of Sale (Mercury Connect Training Video)
978. Issuing a Refund Using Point of Sale (Mercury Connect Video)
979. Issuing a Refund Using Point of Sale (X1 Video)
980. Job Functions
981. Key Criteria Panel
982. Languages
983. Launching Mercury Connect for the First Time (Mercury Connect Video)
984. Life Cycle Report
985. Link and Unlink Orders
986. Linking to Unconfirmed Deliveries from Mercury Direct Plus
987. Loading the Receipt Printer Paper (Mercury Connect Video)
988. LocalSearch
989. Logging In to Web Portal
990. Logging in to Event Planner (FTD Mercury X3 Fall Video)
991. Logging in to FTD Florist Directory Administration
992. Logging in to FTD Florist Link Administration
993. Logging in to FTD Mercury
994. Logging in to FTD Mercury (FTD Mercury X2 Fall Training Video)
995. Logging in to FTD Mercury (FTD Mercury X2 Training Video)
996. Logging in to FTD Mercury (FTD Mercury X3 Training Video)
997. Logging in to FTD Mercury (Mercury Connect Training Video)
998. Logging in to Mercury Cloud
999. Logging in to Mercury Cloud as a user
1000. Logging in to Mercury Cloud as an Admin or Manager

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