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501. Handling Returns & Exchanges (FTD Mercury X2 Fall Training Video) ‎(23:05, 11 October 2010)
502. Issuing a Refund Using Order Entry (FTD Mercury X2 Fall Training Video) ‎(23:05, 11 October 2010)
503. Looking Up Abbreviation Codes in Order Entry and Point of Sale (FTD Mercury X2 Fall Training Video) ‎(23:05, 11 October 2010)
504. Marking Orders Delivered in Ticket Search (FTD Mercury X2 Fall Training Video) ‎(23:06, 11 October 2010)
505. Marking Pickup Orders as C.O.D. (FTD Mercury X2 Fall Training Video) ‎(23:06, 11 October 2010)
506. Multi-Ticket Sales (FTD Mercury X2 Fall Training Video) ‎(23:07, 11 October 2010)
507. Order Life Cycle (FTD Mercury X2 Fall Training Video) ‎(23:07, 11 October 2010)
508. Partial Refunds (FTD Mercury X2 Fall Training Video) ‎(23:08, 11 October 2010)
509. Phoning Out Orders (FTD Mercury X2 Fall Training Video) ‎(23:08, 11 October 2010)
510. Picture Center (FTD Mercury X2 Fall Training Video) ‎(23:09, 11 October 2010)
511. Searching for Orders and Tickets (FTD Mercury X2 Fall Training Video) ‎(23:09, 11 October 2010)
512. Taking Orders for Pickup (FTD Mercury X2 Fall Training Video) ‎(23:10, 11 October 2010)
513. Ticket Status (FTD Mercury X2 Fall Training Video) ‎(23:10, 11 October 2010)
514. Attaching Design Pictures to Orders (FTD Mercury X2 Fall Training Video) ‎(23:35, 11 October 2010)
515. Adding Abbreviation Codes (FTD Mercury X2 Training Video) ‎(16:00, 12 October 2010)
516. Adding Employees (FTD Mercury X2 Training Video) ‎(16:00, 12 October 2010)
517. Adding Product Categories in Mercury Administration (FTD Mercury X2 Training Video) ‎(16:00, 12 October 2010)
518. Address Verification (FTD Mercury X2 Training Video) ‎(16:01, 12 October 2010)
519. Applying Email Templates in Mercury Administration (FTD Mercury X2 Training Video) ‎(16:01, 12 October 2010)
520. Audit Trail Examples (FTD Mercury X2 Training Video) ‎(16:02, 12 October 2010)
521. Changing the FTD Mercury Administrator Password (FTD Mercury X2 Training Video) ‎(16:10, 12 October 2010)
522. Configuring Audit Trail in Mercury Administration (FTD Mercury X2 Training Video) ‎(16:11, 12 October 2010)
523. Configuring Credit Cards in Mercury Administration (FTD Mercury X2 Training Video) ‎(16:12, 12 October 2010)
524. Configuring House Accounts in Mercury Administration (FTD Mercury X2 Training Video) ‎(16:21, 12 October 2010)
525. Configuring Point of Sale in Mercury Administration (FTD Mercury X2 Training Video) ‎(16:21, 12 October 2010)
526. Configuring Printer Form Settings (FTD Mercury X2 Training Video) ‎(16:22, 12 October 2010)
527. Configuring Printer Routing in Mercury Administration (FTD Mercury X2 Training Video) ‎(16:22, 12 October 2010)
528. Configuring Store Settings in Mercury Administration (FTD Mercury X2 Training Video) ‎(16:23, 12 October 2010)
529. Creating Your Email Cover Letter (FTD Mercury X2 Training Video) ‎(16:24, 12 October 2010)
530. Configuring Window Access in Mercury Administration (FTD Mercury X2 Training Video) ‎(16:24, 12 October 2010)
531. Customizing Your FTD Mercury Client Configuration (FTD Mercury X2 Training Video) ‎(16:25, 12 October 2010)
532. FTD Shutdown & FTD Startup (FTD Mercury X2 Training Video) ‎(16:26, 12 October 2010)
533. Logging in to FTD Mercury (FTD Mercury X2 Training Video) ‎(16:27, 12 October 2010)
534. Setting Form Printing Defaults in Mercury Administration (FTD Mercury X2 Training Video) ‎(16:28, 12 October 2010)
535. Updating Tax Codes in Mercury Administration (FTD Mercury X2 Training Video) ‎(16:28, 12 October 2010)
536. Generating Statements (FTD Mercury X2 Training Video) ‎(16:29, 12 October 2010)
537. Funeral Log (FTD Mercury X2 Training Video) ‎(16:29, 12 October 2010)
538. Adding Customers (FTD Mercury X2 Training Video) ‎(17:13, 12 October 2010)
539. Canceling a House Account Payment (FTD Mercury X2 Training Video) ‎(17:14, 12 October 2010)
540. Credit & Debit Memos (FTD Mercury X2 Training Video) ‎(17:14, 12 October 2010)
541. Customer Detail Information (FTD Mercury X2 Training Video) ‎(17:15, 12 October 2010)
542. Customer Order History (FTD Mercury X2 Training Video) ‎(17:16, 12 October 2010)
543. Email Monitor (FTD Mercury X2 Training Video) ‎(17:16, 12 October 2010)
544. Receiving Payments in Order Entry (FTD Mercury X2 Training Video) ‎(17:17, 12 October 2010)
545. Reprinting & Emailing Invoices (FTD Mercury X2 Training Video) ‎(17:18, 12 October 2010)
546. Searching for Customers (FTD Mercury X2 Training Video) ‎(17:19, 12 October 2010)
547. Setting Up House Accounts (FTD Mercury X2 Training Video) ‎(17:19, 12 October 2010)
548. Checking for Mercury Network Connectivity Using Dashboard (FTD Mercury X2 Training Video) ‎(17:20, 12 October 2010)
549. Customizing the Dashboard (FTD Mercury X2 Training Video) ‎(17:21, 12 October 2010)
550. Dashboard Indicators (FTD Mercury X2 Training Video) ‎(17:21, 12 October 2010)
551. Dashboard Messages (FTD Mercury X2 Training Video) ‎(17:21, 12 October 2010)
552. Dashboard Overview (FTD Mercury X2 Training Video) ‎(17:22, 12 October 2010)
553. Dashboard Status (FTD Mercury X2 Training Video) ‎(17:22, 12 October 2010)
554. Configuring Automatic Deliver Confirmations for Wire In Orders (FTD Mercury X2 Training Video) ‎(17:26, 12 October 2010)
555. Creating Your Email Delivery Confirmation Template (FTD Mercury X2 Training Video) ‎(17:26, 12 October 2010)
556. Manually Sending Delivery Confirmations for Wire In Orders (FTD Mercury X2 Training Video) ‎(17:27, 12 October 2010)
557. Setting Up Automatic Email Delivery Confirmation (FTD Mercury X2 Training Video) ‎(17:28, 12 October 2010)
558. Creating a Holiday Direct Mail Marketing Campaign (FTD Mercury X2 Training Video) ‎(17:30, 12 October 2010)
559. Creating a Holiday Email Marketing Campaign (FTD Mercury X2 Training Video) ‎(17:30, 12 October 2010)
560. Creating a Reminder Direct Mail Marketing Campaign (FTD Mercury X2 Training Video) ‎(17:31, 12 October 2010)
561. Creating a Reminder Email Marketing Campaign (FTD Mercury X2 Training Video) ‎(17:31, 12 October 2010)
562. Canceling and Refunding Orders in Point of Sale (FTD Mercury X2 Training Video) ‎(17:32, 12 October 2010)
563. Cash & Carry Sales (FTD Mercury X2 Training Video) ‎(17:32, 12 October 2010)
564. Entering the Opening Balance in Point of Sale (FTD Mercury X2 Training Video) ‎(17:32, 12 October 2010)
565. Issuing a Refund Using Point of Sale (FTD Mercury X2 Training Video) ‎(17:33, 12 October 2010)
566. No Sale Transactions (FTD Mercury X2 Training Video) ‎(17:33, 12 October 2010)
567. Performing a Z-Out at the End of the Day (FTD Mercury X2 Training Video) ‎(17:34, 12 October 2010)
568. Receiving Payments in Point of Sale (FTD Mercury X2 Training Video) ‎(17:34, 12 October 2010)
569. Reprinting Receipts (FTD Mercury X2 Training Video) ‎(17:35, 12 October 2010)
570. Selling & Loading Gift Cards (FTD Mercury X2 Training Video) ‎(17:35, 12 October 2010)
571. Using Point of Sale for Paid in and Paid Out Transactions (FTD Mercury X2 Training Video) ‎(17:36, 12 October 2010)
572. Adding Products (FTD Mercury X2 Training Video) ‎(17:37, 12 October 2010)
573. Quick Picks (FTD Mercury X2 Training Video) ‎(17:37, 12 October 2010)
574. Searching for Products (FTD Mercury X2 Fall Training Video) ‎(17:39, 12 October 2010)
575. Searching for Products (FTD Mercury X2 Training Video) ‎(17:40, 12 October 2010)
576. Aged Analysis Report (FTD Mercury X2 Training Video) ‎(17:42, 12 October 2010)
577. Credit Card Settlement History Report (FTD Mercury X2 Training Video) ‎(17:42, 12 October 2010)
578. Generating Reports (FTD Mercury X2 Training Video) ‎(17:46, 12 October 2010)
579. Generating the Customer Life Cycle Report (FTD Mercury X2 Training Video) ‎(17:46, 12 October 2010)
580. Generating the Order Life Cycle Report (FTD Mercury X2 Training Video) ‎(17:47, 12 October 2010)
581. Generating Your Sales Overview Using the Balance Wizard (FTD Mercury X2 Training Video) ‎(17:47, 12 October 2010)
582. Sales Summary Report (FTD Mercury X2 Training Video) ‎(17:47, 12 October 2010)
583. Sales Tax Report (FTD Mercury X2 Training Video) ‎(17:48, 12 October 2010)
584. Answering Incoming Ask Messages (FTD Mercury X2 Training Video) ‎(17:50, 12 October 2010)
585. Canceling a Wire Out Order (FTD Mercury X2 Training Video) ‎(17:50, 12 October 2010)
586. Confirming an Incoming Cancel Request (FTD Mercury X2 Training Video) ‎(17:52, 12 October 2010)
587. Creating and Sending Your Received Messages List (FTD Mercury X2 Training Video) ‎(17:53, 12 October 2010)
588. Denying an Incoming Cancel Request (FTD Mercury X2 Training Video) ‎(17:53, 12 October 2010)
589. Handling Incoming Price Change Requests (FTD Mercury X2 Training Video) ‎(17:53, 12 October 2010)
590. Handling Wire In Orders from the Mercury Network (FTD Mercury X2 Training Video) ‎(17:54, 12 October 2010)
591. Message Center (FTD Mercury X2 Training Video) ‎(17:54, 12 October 2010)
592. Rejecting Wire In Orders from the Mercury Network (FTD Mercury X2 Training Video) ‎(17:54, 12 October 2010)
593. Resending Rejected Wire Out Orders (FTD Mercury X2 Training Video) ‎(17:55, 12 October 2010)
594. Resuming Your Previously Suspended System (FTD Mercury X2 Training Video) ‎(17:55, 12 October 2010)
595. Sending Ask Messages (FTD Mercury X2 Training Video) ‎(17:56, 12 October 2010)
596. Sending Price Change Requests (FTD Mercury X2 Training Video) ‎(17:57, 12 October 2010)
597. Sending Wire Out Orders over the Mercury Network (FTD Mercury X2 Training Video) ‎(17:57, 12 October 2010)
598. Suspending Your System (FTD Mercury X2 Training Video) ‎(17:58, 12 October 2010)
599. Assigning Products to Designers (FTD Mercury X2 Training Video) ‎(18:00, 12 October 2010)
600. Attaching Design Pictures to Orders (FTD Mercury X2 Training Video) ‎(18:00, 12 October 2010)
601. Canceling Orders in Order Entry (FTD Mercury X2 Training Video) ‎(18:01, 12 October 2010)
602. Changing the Payment Amount for Credit Card Orders (FTD Mercury X2 Training Video) ‎(18:01, 12 October 2010)
603. Checking Credit Card Status (FTD Mercury X2 Training Video) ‎(18:02, 12 October 2010)
604. Checking for Incomplete, Filed, and Pending Orders (FTD Mercury X2 Training Video) ‎(18:02, 12 October 2010)
605. Copying Tickets (FTD Mercury X2 Training Video) ‎(18:02, 12 October 2010)
606. Design Center (FTD Mercury X2 Training Video) ‎(18:03, 12 October 2010)
607. Entering Local Orders (FTD Mercury X2 Training Video) ‎(18:03, 12 October 2010)
608. Handling Phoned-In Orders (FTD Mercury X2 Training Video) ‎(18:04, 12 October 2010)
609. Handling Returns & Exchanges (FTD Mercury X2 Training Video) ‎(18:04, 12 October 2010)
610. Issuing a Refund Using Order Entry (FTD Mercury X2 Training Video) ‎(18:05, 12 October 2010)
611. Looking Up Abbreviation Codes in Order Entry and Point of Sale (FTD Mercury X2 Training Video) ‎(18:05, 12 October 2010)
612. Marking Orders Delivered in Ticket Search (FTD Mercury X2 Training Video) ‎(18:05, 12 October 2010)
613. Marking Pickup Orders as C.O.D. (FTD Mercury X2 Training Video) ‎(18:06, 12 October 2010)
614. Multi-Ticket Sales (FTD Mercury X2 Training Video) ‎(18:06, 12 October 2010)
615. Order Life Cycle (FTD Mercury X2 Training Video) ‎(18:06, 12 October 2010)
616. Partial Refunds (FTD Mercury X2 Training Video) ‎(18:07, 12 October 2010)
617. Phoning Out Orders (FTD Mercury X2 Training Video) ‎(18:07, 12 October 2010)
618. Picture Center (FTD Mercury X2 Training Video) ‎(18:09, 12 October 2010)
619. Searching for Orders and Tickets (FTD Mercury X2 Training Video) ‎(18:09, 12 October 2010)
620. Taking Orders for Pickup (FTD Mercury X2 Training Video) ‎(18:09, 12 October 2010)
621. Ticket Status (FTD Mercury X2 Training Video) ‎(18:10, 12 October 2010)
622. Sending Wire Out Orders over the Mercury Network (FTD Mercury X2 Fall Training Video) ‎(19:04, 12 October 2010)
623. FTD Mercury X1 Training Videos ‎(21:18, 12 October 2010)
624. FTD Mercury X2 Training Videos ‎(21:28, 12 October 2010)
625. Order Entry vs. Point of Sale (FTD Mercury X2 Training Video) ‎(21:29, 12 October 2010)
626. Mercury Connect Training Videos (FTD Mercury X1) ‎(21:31, 12 October 2010)
627. FTD Mercury Main Menu Overview (Mercury Connect Training Video) ‎(21:59, 12 October 2010)
628. Getting Help in Mercury Connect (Mercury Connect Training Video) ‎(22:00, 12 October 2010)
629. Message Center (Mercury Connect Training Video) ‎(22:05, 12 October 2010)
630. Order Entry vs. Point of Sale (FTD Mercury X2 Fall Training Video) ‎(15:40, 13 October 2010)
631. Order Entry vs. Point of Sale (Mercury Connect Training Video) ‎(15:41, 13 October 2010)
632. Entering Local Orders (Mercury Connect Training Video) ‎(15:45, 13 October 2010)
633. Sending Wire Out Orders over the Mercury Network (Mercury Connect Training Video) ‎(15:46, 13 October 2010)
634. Handling Wire In Orders from the Mercury Network (Mercury Connect Training Video) ‎(15:46, 13 October 2010)
635. Cash & Carry Sales (Mercury Connect Training Video) ‎(15:46, 13 October 2010)
636. Address Verification (Mercury Connect Training Video) ‎(15:57, 13 October 2010)
637. Changing the FTD Mercury Administrator Password (Mercury Connect Training Video) ‎(15:57, 13 October 2010)
638. Configuring Printer Form Settings (Mercury Connect Training Video) ‎(15:57, 13 October 2010)
639. Creating Your Email Cover Letter (Mercury Connect Training Video) ‎(15:57, 13 October 2010)
640. Customizing Your FTD Mercury Client Configuration (Mercury Connect Training Video) ‎(15:58, 13 October 2010)
641. FTD Shutdown & FTD Startup (Mercury Connect Training Video) ‎(15:58, 13 October 2010)
642. Logging in to FTD Mercury (Mercury Connect Training Video) ‎(15:58, 13 October 2010)
643. Suspending Your System (Mercury Connect Training Video) ‎(15:58, 13 October 2010)
644. Configuring Automatic Deliver Confirmations for Wire In Orders (Mercury Connect Training Video) ‎(16:19, 13 October 2010)
645. Creating Your Email Delivery Confirmation Template (Mercury Connect Training Video) ‎(16:19, 13 October 2010)
646. Email Monitor (Mercury Connect Training Video) ‎(16:19, 13 October 2010)
647. Manually Sending Delivery Confirmations for Wire In Orders (Mercury Connect Training Video) ‎(16:20, 13 October 2010)
648. Setting Up Automatic Email Delivery Confirmation (Mercury Connect Training Video) ‎(16:20, 13 October 2010)
649. Adding Abbreviation Codes (Mercury Connect Training Video) ‎(16:34, 13 October 2010)
650. Adding Employees (Mercury Connect Training Video) ‎(16:34, 13 October 2010)
651. Adding Product Categories in Mercury Administration (Mercury Connect Training Video) ‎(16:34, 13 October 2010)
652. Applying Email Templates in Mercury Administration (Mercury Connect Training Video) ‎(16:34, 13 October 2010)
653. Audit Trail Examples (Mercury Connect Training Video) ‎(16:34, 13 October 2010)
654. Configuring Audit Trail in Mercury Administration (Mercury Connect Training Video) ‎(16:35, 13 October 2010)
655. Configuring House Accounts in Mercury Administration (Mercury Connect Training Video) ‎(16:35, 13 October 2010)
656. Configuring Point of Sale in Mercury Administration (Mercury Connect Training Video) ‎(16:35, 13 October 2010)
657. Configuring Printer Routing in Mercury Administration (Mercury Connect Training Video) ‎(16:35, 13 October 2010)
658. Configuring Store Settings in Mercury Administration (Mercury Connect Training Video) ‎(16:36, 13 October 2010)
659. Configuring Window Access in Mercury Administration (Mercury Connect Training Video) ‎(16:36, 13 October 2010)
660. Renaming Billing Cycles (Mercury Connect Training Video) ‎(16:36, 13 October 2010)
661. Setting Form Printing Defaults in Mercury Administration (Mercury Connect Training Video) ‎(16:36, 13 October 2010)
662. Updating Tax Codes in Mercury Administration (Mercury Connect Training Video) ‎(16:37, 13 October 2010)
663. Configuring Credit Cards in Mercury Administration (Mercury Connect Training Video) ‎(16:37, 13 October 2010)
664. Creating a Holiday Direct Mail Marketing Campaign (Mercury Connect Training Video) ‎(16:40, 13 October 2010)
665. Creating a Holiday Email Marketing Campaign (Mercury Connect Training Video) ‎(16:41, 13 October 2010)
666. Creating a Reminder Direct Mail Marketing Campaign (Mercury Connect Training Video) ‎(16:41, 13 October 2010)
667. Creating a Reminder Email Marketing Campaign (Mercury Connect Training Video) ‎(16:41, 13 October 2010)
668. Aged Analysis Report (Mercury Connect Training Video) ‎(16:49, 13 October 2010)
669. Credit Card Settlement History Report (Mercury Connect Training Video) ‎(16:49, 13 October 2010)
670. Generating Reports (Mercury Connect Training Video) ‎(16:49, 13 October 2010)
671. Generating the Customer Life Cycle Report (Mercury Connect Training Video) ‎(16:50, 13 October 2010)
672. Generating the Order Life Cycle Report (Mercury Connect Training Video) ‎(16:50, 13 October 2010)
673. Generating Your Sales Overview Using the Balance Wizard (Mercury Connect Training Video) ‎(16:50, 13 October 2010)
674. Sales Summary Report (Mercury Connect Training Video) ‎(16:50, 13 October 2010)
675. Sales Tax Report (Mercury Connect Training Video) ‎(16:50, 13 October 2010)
676. Canceling and Refunding Orders in Point of Sale (Mercury Connect Training Video) ‎(16:59, 13 October 2010)
677. Entering the Opening Balance in Point of Sale (Mercury Connect Training Video) ‎(16:59, 13 October 2010)
678. Issuing a Refund Using Point of Sale (Mercury Connect Training Video) ‎(16:59, 13 October 2010)
679. No Sale Transactions (Mercury Connect Training Video) ‎(16:59, 13 October 2010)
680. Performing a Z-Out at the End of the Day (Mercury Connect Training Video) ‎(16:59, 13 October 2010)
681. Receiving Payments in Point of Sale (Mercury Connect Training Video) ‎(17:00, 13 October 2010)
682. Reprinting Receipts (Mercury Connect Training Video) ‎(17:00, 13 October 2010)
683. Selling & Loading Gift Cards (Mercury Connect Training Video) ‎(17:00, 13 October 2010)
684. Using Point of Sale for Paid in and Paid Out Transactions (Mercury Connect Training Video) ‎(17:00, 13 October 2010)
685. Checking for Mercury Network Connectivity Using Dashboard (Mercury Connect Training Video) ‎(17:11, 13 October 2010)
686. Customizing the Dashboard (Mercury Connect Training Video) ‎(17:11, 13 October 2010)
687. Dashboard Indicators (Mercury Connect Training Video) ‎(17:12, 13 October 2010)
688. Dashboard Messages (Mercury Connect Training Video) ‎(17:12, 13 October 2010)
689. Dashboard Overview (Mercury Connect Training Video) ‎(17:12, 13 October 2010)
690. Dashboard Status (Mercury Connect Training Video) ‎(17:12, 13 October 2010)
691. Adding Products (Mercury Connect Training Video) ‎(17:18, 13 October 2010)
692. Quick Picks (Mercury Connect Training Video) ‎(17:18, 13 October 2010)
693. Searching for Products (Mercury Connect Training Video) ‎(17:18, 13 October 2010)
694. Florist Listings in FTD Florist Link (Mercury Connect Training Video) ‎(17:21, 13 October 2010)
695. Funeral Log (Mercury Connect Training Video) ‎(17:21, 13 October 2010)
696. Searching for Facilities from the Mercury Main Menu (Mercury Connect Training Video) ‎(17:21, 13 October 2010)
697. Searching for Facilities in Order Entry or Point of Sale (Mercury Connect Training Video) ‎(17:21, 13 October 2010)
698. Searching for Florists from the Mercury Main Menu (Mercury Connect Training Video) ‎(17:21, 13 October 2010)
699. Searching for Florists in Order Entry or Point of Sale (Mercury Connect Training Video) ‎(17:21, 13 October 2010)
700. Setting the Preferred Status for a Florist in FTD Florist Link (Mercury Connect Training Video) ‎(17:22, 13 October 2010)
701. Using Advanced Options when Searching for Florists (Mercury Connect Training Video) ‎(17:22, 13 October 2010)
702. Adding Customers (Mercury Connect Training Video) ‎(17:27, 13 October 2010)
703. Canceling a House Account Payment (Mercury Connect Training Video) ‎(17:27, 13 October 2010)
704. Credit & Debit Memos (Mercury Connect Training Video) ‎(17:27, 13 October 2010)
705. Customer Detail Information (Mercury Connect Training Video) ‎(17:27, 13 October 2010)
706. Customer Order History (Mercury Connect Training Video) ‎(17:27, 13 October 2010)
707. Generating Statements (Mercury Connect Training Video) ‎(17:28, 13 October 2010)
708. Performing Invoice Billing (Mercury Connect Training Video) ‎(17:28, 13 October 2010)
709. Preventing House Account Charges (Mercury Connect Training Video) ‎(17:28, 13 October 2010)
710. Receiving Payments in Order Entry (Mercury Connect Training Video) ‎(17:28, 13 October 2010)
711. Removing Finance Charges (Mercury Connect Training Video) ‎(17:28, 13 October 2010)
712. Reprinting & Emailing Invoices (Mercury Connect Training Video) ‎(17:29, 13 October 2010)
713. Searching for Customers (Mercury Connect Training Video) ‎(17:29, 13 October 2010)
714. Setting Up House Accounts (Mercury Connect Training Video) ‎(17:29, 13 October 2010)
715. Answering Incoming Ask Messages (Mercury Connect Training Video) ‎(17:36, 13 October 2010)
716. Canceling a Wire Out Order (Mercury Connect Training Video) ‎(17:36, 13 October 2010)
717. Confirming an Incoming Cancel Request (Mercury Connect Training Video) ‎(17:36, 13 October 2010)
718. Creating and Sending Your Received Messages List (Mercury Connect Training Video) ‎(17:37, 13 October 2010)
719. Denying an Incoming Cancel Request (Mercury Connect Training Video) ‎(17:37, 13 October 2010)
720. Handling Incoming Price Change Requests (Mercury Connect Training Video) ‎(17:37, 13 October 2010)
721. Rejecting Wire In Orders from the Mercury Network (Mercury Connect Training Video) ‎(17:38, 13 October 2010)
722. Resending Rejected Wire Out Orders (Mercury Connect Training Video) ‎(17:38, 13 October 2010)
723. Resuming Your Previously Suspended System (Mercury Connect Training Video) ‎(17:38, 13 October 2010)
724. Sending Ask Messages (Mercury Connect Training Video) ‎(17:39, 13 October 2010)
725. Sending Price Change Requests (Mercury Connect Training Video) ‎(17:39, 13 October 2010)
726. Assigning Products to Designers (Mercury Connect Training Video) ‎(17:49, 13 October 2010)
727. Attaching Design Pictures to Orders (Mercury Connect Training Video) ‎(17:50, 13 October 2010)
728. Canceling Orders in Order Entry (Mercury Connect Training Video) ‎(17:50, 13 October 2010)
729. Changing the Payment Amount for Credit Card Orders (Mercury Connect Training Video) ‎(17:50, 13 October 2010)
730. Checking Credit Card Status (Mercury Connect Training Video) ‎(17:51, 13 October 2010)
731. Checking for Incomplete, Filed, and Pending Orders (Mercury Connect Training Video) ‎(17:51, 13 October 2010)
732. Copying Tickets (Mercury Connect Training Video) ‎(17:51, 13 October 2010)
733. Design Center (Mercury Connect Training Video) ‎(17:51, 13 October 2010)
734. Handling Phoned-In Orders (Mercury Connect Training Video) ‎(17:52, 13 October 2010)
735. Handling Returns & Exchanges (Mercury Connect Training Video) ‎(17:52, 13 October 2010)
736. Issuing a Refund Using Order Entry (Mercury Connect Training Video) ‎(17:52, 13 October 2010)
737. Looking Up Abbreviation Codes in Order Entry and Point of Sale (Mercury Connect Training Video) ‎(17:52, 13 October 2010)
738. Marking Orders Delivered in Ticket Search (Mercury Connect Training Video) ‎(17:52, 13 October 2010)
739. Marking Pickup Orders as C.O.D. (Mercury Connect Training Video) ‎(17:53, 13 October 2010)
740. Multi-Ticket Sales (Mercury Connect Training Video) ‎(17:53, 13 October 2010)
741. Order Life Cycle (Mercury Connect Training Video) ‎(17:53, 13 October 2010)
742. Partial Refunds (Mercury Connect Training Video) ‎(17:53, 13 October 2010)
743. Phoning Out Orders (Mercury Connect Training Video) ‎(17:54, 13 October 2010)
744. Picture Center (Mercury Connect Training Video) ‎(17:54, 13 October 2010)
745. Searching for Orders and Tickets (Mercury ConnectTraining Video) ‎(17:54, 13 October 2010)
746. Taking Orders for Pickup (Mercury Connect Training Video) ‎(17:54, 13 October 2010)
747. Ticket Status (Mercury Connect Training Video) ‎(17:54, 13 October 2010)
748. Exiting the Mercury Direct Control Panel ‎(16:59, 14 October 2010)
749. Mercury Direct: Entering Dates in Date Fields ‎(17:03, 14 October 2010)
750. Mercury Direct: Mercury Direct Technical Support Information ‎(20:38, 14 October 2010)
751. Mercury Direct: Sending Orders ‎(21:22, 14 October 2010)
752. Mercury Direct: The Mercury Network ‎(15:13, 15 October 2010)
753. Host Computer Operations ‎(15:15, 15 October 2010)
754. Slimcast Messages ‎(15:17, 15 October 2010)
755. Exiting the Mercury Direct Client ‎(15:18, 15 October 2010)
756. Starting the Mercury Direct Client ‎(15:25, 15 October 2010)
757. Mercury Direct: Asking a Question (ASK Message) ‎(15:55, 15 October 2010)
758. Mercury Direct: Answering a Question (ANS Message) ‎(15:55, 15 October 2010)
759. Mercury Direct: Requesting a Price Change ‎(15:55, 15 October 2010)
760. Mercury Direct: Forwarding an Order (FOR Message) ‎(16:01, 15 October 2010)
761. Mercury Direct: Rejecting an Order (REJ Message) ‎(16:04, 15 October 2010)
762. Mercury Direct: Denying a Cancellation (DEN Message) ‎(16:05, 15 October 2010)
763. Mercury Direct: Confirming a Cancellation (CON Message) ‎(16:07, 15 October 2010)
764. Mercury Direct: Canceling an Order (CAN Message) ‎(16:10, 15 October 2010)
765. Suspend Message (SUS Message) ‎(16:31, 15 October 2010)
766. Resume Message (RES Message) ‎(16:37, 15 October 2010)
767. Retrieval Message (RET Message) ‎(16:44, 15 October 2010)
768. General Messages (GEN Message) ‎(16:49, 15 October 2010)
769. Adjustment Message (ADJ Message) ‎(16:56, 15 October 2010)
770. Report Order Filled (REC Message) ‎(17:11, 15 October 2010)
771. Mercury 2000/3000 Emulation ‎(17:20, 15 October 2010)
772. Mercury Direct: Sending a Delivery Confirmation ‎(17:24, 15 October 2010)
773. Mercury Direct: Message Search ‎(17:27, 15 October 2010)
774. FTD Mercury Video Demonstrations ‎(15:02, 21 October 2010)
775. FTD Mercury X2 Installation Instructions ‎(22:59, 27 October 2010)
776. Training Request ‎(15:38, 29 October 2010)
777. FTD Mercury X2 Fall New & Enhanced Features ‎(21:02, 29 October 2010)
778. Mercury Administration Accounting Folder ‎(19:49, 22 November 2010)
779. Mercury Administration Communication Folder ‎(20:01, 22 November 2010)
780. Mercury Administration Delivery Folder ‎(20:02, 22 November 2010)
781. Mercury Administration Employee Folder ‎(20:03, 22 November 2010)
782. Mercury Administration Security Folder ‎(20:03, 22 November 2010)
783. Mercury Administration Store Folder ‎(20:04, 22 November 2010)
784. Mercury Administration System Folder ‎(20:05, 22 November 2010)
785. Mercury Administration Printer Settings Folder ‎(20:06, 22 November 2010)
786. Mercury Administration Wire Service Folder ‎(20:07, 22 November 2010)
787. Mercury Connect Training Videos (FTD Mercury X2 Fall) ‎(20:15, 22 November 2010)
788. Assigning Products to Designers (FTD Mercury X) ‎(20:21, 22 November 2010)
789. Designer Analysis Window ‎(21:16, 22 November 2010)
790. Design Center (FTD Mercury X2) ‎(21:18, 22 November 2010)
791. FTD Mercury X2 Fall Installation Instructions ‎(21:04, 29 November 2010)
792. Setting the Current Exchange Rate ‎(18:59, 15 December 2010)
793. Setting the Conversion Chart Multiplier ‎(18:59, 15 December 2010)
794. Mercury Administration WireServices Screen ‎(19:00, 15 December 2010)
795. Changes for Quebec Florists Effective 1-January-2011 - English ‎(22:31, 15 December 2010)
796. Changements our les Fleuristes au Québec - Effectif le 1er Janvier 2011 - Français ‎(23:11, 15 December 2010)
797. Tax Changes for Quebec Florists Effective 1-Jan-2011 ‎(23:11, 15 December 2010)
798. Weather ‎(18:08, 1 February 2011)
799. FTD Mercury X2 Documentation ‎(19:18, 2 February 2011)
800. FTD Server Password Window ‎(19:32, 2 February 2011)
801. Recording Phoned-In Orders ‎(17:16, 14 February 2011)
802. General Ledger Export History ‎(17:23, 14 February 2011)
803. Point of Sale History ‎(17:27, 14 February 2011)
804. POS Session Detail Window ‎(17:27, 14 February 2011)
805. POS Session History Window ‎(17:28, 14 February 2011)
806. Setting Up the Cash Drawer ‎(17:28, 14 February 2011)
807. Managing the Cash Drawer ‎(17:29, 14 February 2011)
808. Opening Balance Window ‎(17:30, 14 February 2011)
809. Processing a No Sale Transaction ‎(17:30, 14 February 2011)
810. No Sale Window ‎(17:30, 14 February 2011)
811. Paid Out/In Window ‎(17:38, 14 February 2011)
812. Z-Out Transactions ‎(17:39, 14 February 2011)
813. Z-Out Window ‎(17:40, 14 February 2011)
814. Reprinting Receipts ‎(17:41, 14 February 2011)
815. POS Manual Entry Window ‎(17:41, 14 February 2011)
816. POS Registration Window ‎(17:42, 14 February 2011)
817. Establishing House Accounts ‎(18:31, 14 February 2011)
818. Allocating Previous Payments ‎(18:32, 14 February 2011)
819. Credit/Debit Memo Window ‎(18:33, 14 February 2011)
820. Processing Credit Cards ‎(18:52, 14 February 2011)
821. Credit Card Authorization Window ‎(18:53, 14 February 2011)
822. Changing the Price for a Credit Card Prior to Settlement ‎(18:53, 14 February 2011)
823. Searching for Credit Card Transactions ‎(18:54, 14 February 2011)
824. Viewing Credit Card Transactions from the Credit Card Search Window ‎(18:54, 14 February 2011)
825. View Credit Card Authorization Window ‎(18:54, 14 February 2011)
826. Voice Authorizing Credit Card Transactions from the Credit Card Search Window ‎(18:55, 14 February 2011)
827. Credit Card Settlement ‎(18:59, 14 February 2011)
828. View Settlement Totals Window ‎(18:59, 14 February 2011)
829. Scheduling Campaigns ‎(19:04, 14 February 2011)
830. Mercury Marketing Wizard: All Criteria Window ‎(19:10, 14 February 2011)
831. Mercury Marketing Wizard: Selected Criteria Window ‎(19:11, 14 February 2011)
832. Mercury Marketing Wizard ‎(19:14, 14 February 2011)
833. Deleting Campaigns ‎(19:17, 14 February 2011)
834. Marketing Categories ‎(19:19, 14 February 2011)
835. Viewing Gift Card Activity ‎(21:49, 14 February 2011)
836. Entering Wire Out Orders ‎(21:51, 14 February 2011)
837. Entering Phoned-Out Orders ‎(21:51, 14 February 2011)
838. Creating a Wire Out Order from an Incoming Florists Online or Flowers All Hours Order ‎(21:52, 14 February 2011)
839. Transferring Orders to Other Stores ‎(21:55, 14 February 2011)
840. Using Abbreviation Codes in Orders ‎(22:01, 14 February 2011)
841. Caller ID and Orders ‎(22:02, 14 February 2011)
842. Deleting Existing Standing Order Templates ‎(22:04, 14 February 2011)
843. Removing All Upcoming Orders Based on a Standing Order Template ‎(22:04, 14 February 2011)
844. Copying Tickets in Order Entry and Point of Sale ‎(22:09, 14 February 2011)
845. Editing Existing Orders ‎(22:10, 14 February 2011)
846. Card Messages and Font Sizes ‎(22:11, 14 February 2011)
847. Sending a Card to Multiple Recipients ‎(22:11, 14 February 2011)
848. Printing Invoices to Remote Locations ‎(22:12, 14 February 2011)
849. Cancel Confirmation Window ‎(22:14, 14 February 2011)
850. Cancel or Void Order Window ‎(22:15, 14 February 2011)
851. Customer Credit Card Window ‎(23:38, 14 February 2011)
852. Customer Account Balance Detail Window ‎(23:39, 14 February 2011)
853. Customer Account Balance Detail Report ‎(23:40, 14 February 2011)
854. Mercury Administration: Accounting Folder ‎(23:46, 14 February 2011)
855. Mercury Administration: Delivery Folder ‎(23:46, 14 February 2011)
856. Mercury Administration: Employee Folder ‎(23:47, 14 February 2011)
857. Mercury Administration: Security Folder ‎(23:47, 14 February 2011)
858. Mercury Administration: Store Folder ‎(23:47, 14 February 2011)
859. Mercury Administration: System Folder ‎(23:48, 14 February 2011)
860. Mercury Administration: Printer Settings Folder ‎(23:48, 14 February 2011)
861. Mercury Administration: Wire Service Folder ‎(23:48, 14 February 2011)
862. Point of Sale Window ‎(17:57, 15 February 2011)
863. Navigating the Order Entry and Point of Sale Windows ‎(17:57, 15 February 2011)
864. Picture Center Window ‎(17:59, 15 February 2011)
865. Editing an Order from History ‎(18:07, 15 February 2011)
866. Mercury Administration: MailServer Screen ‎(18:13, 15 February 2011)
867. Mercury Administration: Delivery Priority Code Screen ‎(18:15, 15 February 2011)
868. Pool Address Window ‎(18:16, 15 February 2011)
869. Mercury Administration: Delivery Zone Fees Screen ‎(18:17, 15 February 2011)
870. Mercury Administration: Address Verification Screen ‎(18:20, 15 February 2011)
871. Mercury Administration: Employee Type Screen ‎(18:21, 15 February 2011)
872. Collecting Email/Fax Information ‎(18:59, 15 February 2011)
873. Selecting the Preferred Billing Method for a Customer (Email, Fax, and/or Printed Statement) ‎(18:59, 15 February 2011)
874. Symantec Endpoint Protection Installation Instructions ‎(21:23, 15 February 2011)
875. Searching for Tickets (FTD Mercury X) ‎(22:54, 15 February 2011)
876. Gift Card Activity Window ‎(19:54, 16 February 2011)
877. Printer Form Settings Window ‎(22:50, 16 February 2011)
878. Message Center ‎(22:57, 16 February 2011)
879. Mercury 2000 & 3000 CD Installation Instructions ‎(01:26, 17 February 2011)
880. Mercury Marketing Wizard: Select Target List Panel ‎(17:14, 17 February 2011)
881. Mercury Marketing Wizard: Output Fields Panel ‎(17:16, 17 February 2011)
882. Mercury Marketing Wizard: All Campaigns Window ‎(17:55, 17 February 2011)
883. Mercury Marketing Wizard: Add New Referral Code Window ‎(17:56, 17 February 2011)
884. Mercury Marketing Wizard: Campaign Scheduler Window ‎(17:58, 17 February 2011)
885. Email Output Window ‎(19:17, 22 February 2011)
886. Customer Email Addresses Window ‎(19:33, 22 February 2011)
887. Order Confirmations ‎(19:55, 22 February 2011)
888. Adding Funerals to the Funeral Log ‎(22:17, 23 February 2011)
889. Add Recipient Window ‎(22:27, 23 February 2011)
890. Mercury Administration: Dunning Message Screen ‎(19:07, 24 February 2011)
891. Mercury Administration: Questions Screen ‎(19:07, 24 February 2011)
892. Mercury Administration: POS Setting Screen ‎(19:10, 24 February 2011)
893. Mercury Administration: Marketing Screen ‎(19:10, 24 February 2011)
894. Mercury Administration: Form Alignment Screen ‎(19:25, 24 February 2011)
895. Mercury Administration: Printer Routing Screen ‎(19:26, 24 February 2011)
896. Pool Delivery Zones ‎(19:28, 24 February 2011)
897. Mercury Administration: Reason Code Screen ‎(19:40, 24 February 2011)
898. Mercury Administration: Referral Codes Screen ‎(19:41, 24 February 2011)
899. Mercury Administration: Paid Out/In Types Screen ‎(19:43, 24 February 2011)
900. Mercury Administration: License Screen ‎(19:48, 24 February 2011)
901. FTD Mercury & Your FOL Web Site ‎(18:16, 4 March 2011)
902. Wire Service Product Code List Window ‎(18:17, 4 March 2011)
903. Address Check Window ‎(18:26, 4 March 2011)
904. Connection Error Window ‎(18:27, 4 March 2011)
905. Standing Order Scheduler Window ‎(19:00, 4 March 2011)
906. Configuring the Unattached Mercury Message Alert Threshold ‎(19:05, 4 March 2011)
907. Message Responses ‎(19:11, 4 March 2011)
908. Deleting Messages from Message Center ‎(19:24, 4 March 2011)
909. Opening Orders Related to Messages ‎(19:25, 4 March 2011)
910. Validating that Statements Were Emailed or Faxed ‎(19:47, 4 March 2011)
911. Select Saved Routes Window ‎(20:22, 4 March 2011)
912. Viewing Order Details (Products) ‎(20:25, 4 March 2011)
913. Refunding the Purchase of a Gift Card ‎(22:53, 4 March 2011)
914. Canceling or Refunding Orders Paid for with Gift Cards ‎(22:57, 4 March 2011)
915. Copying an Order with a Gift Card Payment ‎(22:57, 4 March 2011)
916. Gift Card Reporting ‎(23:00, 4 March 2011)
917. Message Response Window ‎(17:11, 8 March 2011)
918. Responding to Incoming Messages ‎(19:44, 8 March 2011)
919. Requesting a Price Change ‎(19:48, 8 March 2011)
920. Marking an Entire Route as Delivered ‎(00:11, 10 March 2011)
921. FTD Florist Directory CD Installation Instructions ‎(22:34, 10 March 2011)
922. Routine Procedures in Mercury Direct 4.6 ‎(18:50, 11 March 2011)
923. Output Options Window (Pictures) ‎(16:26, 17 March 2011)
924. Emails and Confirmations Window ‎(17:19, 17 March 2011)
925. Abbreviated Customer Master List with Balance Report ‎(20:48, 17 March 2011)
926. Abbreviated Customer Master List with Days Late Report ‎(20:49, 17 March 2011)
927. Business Snapshot Report ‎(20:51, 17 March 2011)
928. Credit Card Settlement History Report ‎(20:51, 17 March 2011)
929. Employee Analysis Report ‎(20:52, 17 March 2011)
930. Wire Service Incoming/Outgoing Report ‎(20:53, 17 March 2011)
931. Ticket Report ‎(20:53, 17 March 2011)
932. Standing Order Log Summary Report ‎(20:55, 17 March 2011)
933. Standing Order Log Detail Report ‎(20:56, 17 March 2011)
934. Sales by Referral Code Report ‎(20:57, 17 March 2011)
935. Reciprocity Report ‎(20:57, 17 March 2011)
936. Product Comparison Report ‎(20:58, 17 March 2011)
937. Payment Type Totals Report ‎(20:58, 17 March 2011)
938. Message Report ‎(20:58, 17 March 2011)
939. Life Cycle Report ‎(20:59, 17 March 2011)
940. Employee Sales Report ‎(20:59, 17 March 2011)
941. Refreshing Dashboard ‎(21:38, 29 March 2011)
942. Mercury Direct: Checking for Connectivity ‎(17:57, 31 March 2011)
943. Mercury Direct: Selection Guide ‎(18:22, 31 March 2011)
944. Test Page ‎(19:43, 4 April 2011)
945. Refund Window ‎(20:33, 12 April 2011)
946. Alert ANTIVIRUS UPDATE 2 ‎(17:42, 18 April 2011)
947. Test New Breaking News ‎(17:52, 18 April 2011)
948. Alert ‎(18:05, 18 April 2011)
949. Mercury Connect Login Instructions ‎(23:11, 18 April 2011)
950. Mercury Direct: Sending Order-Related Messages ‎(22:31, 20 April 2011)
951. Mercury Direct: Sending Administrative Messages ‎(22:32, 20 April 2011)
952. Mercury Message Overview ‎(22:36, 22 April 2011)
953. Tip of the Day: MTAC Chat ‎(21:22, 29 April 2011)
954. Tip of the Day: Gift Cards ‎(21:23, 29 April 2011)
955. Tip of the Day: Abbreviation Code Lookup ‎(21:46, 29 April 2011)
956. Tip of the Day: F1 Help ‎(21:48, 29 April 2011)
957. Tip of the Day: Funeral Acknowledgment Report ‎(21:50, 29 April 2011)
958. Tip of the Day: Design Pictures ‎(21:52, 29 April 2011)
959. Tip of the Day: Garmin GPS Devices ‎(21:52, 29 April 2011)
960. Tip of the Day: Dashboard Personalization ‎(21:53, 29 April 2011)
961. TEST NEW HOME ‎(21:57, 29 April 2011)
962. FTD Mercury Directory CD Installation Instructions ‎(22:01, 29 April 2011)
963. Alert connectivity ‎(16:47, 7 May 2011)
964. Windows Updates ‎(16:52, 7 May 2011)
965. FTD Mercury X or X1 Introduction Webinar ‎(16:32, 9 May 2011)
966. FTD Mercury X or X1 Introduction Training (Time: 1 hour) ‎(16:48, 9 May 2011)
967. Mercury Accounting Training ‎(19:40, 9 May 2011)
968. FTD Mercury Auto Wire Reconciliation Training ‎(19:41, 9 May 2011)
969. Mercury Delivery Training ‎(19:42, 9 May 2011)
970. Advanced Mercury Marketing Training ‎(19:42, 9 May 2011)
971. Mercury Marketing Training ‎(19:44, 9 May 2011)
972. Logging in to FTD Florist Directory Administration ‎(22:21, 16 May 2011)
973. Changing Your FTD Florist Directory Administration Password ‎(22:21, 16 May 2011)
974. Maintaining Your Service Area in FTD Florist Directory Administration ‎(22:21, 16 May 2011)
975. Maintaining Your Facilities in FTD Florist Directory Administration ‎(22:22, 16 May 2011)
976. Viewing Request History in FTD Florist Directory Administration ‎(22:22, 16 May 2011)
977. Logging out of FTD Florist Directory Administration ‎(22:23, 16 May 2011)
978. FTD Florist Directory Administration: About FTD Florist Link Page ‎(22:23, 16 May 2011)
979. FTD Florist Directory Administration: History Page ‎(22:24, 16 May 2011)
980. FTD Florist Directory Administration: Update Facility Request Window ‎(23:11, 16 May 2011)
981. FTD Florist Directory Administration: Maintain Service Area Page ‎(23:13, 16 May 2011)
982. FTD Florist Directory Administration: Maintain Facilities Page ‎(23:18, 16 May 2011)
983. Maintaining Your Products in FTD Florist Directory Administration ‎(23:19, 16 May 2011)
984. El Sitio de Pedidos no Confirmados de FTD ‎(17:00, 2 June 2011)
985. Tip of the Day: Quick Picks ‎(20:44, 7 July 2011)
986. Tip of the Day: Same for Recipient Address ‎(20:46, 7 July 2011)
987. Tip of the Day: Enclosure Cards ‎(20:47, 7 July 2011)
988. FTD Mercury X3 Documentation ‎(17:48, 11 July 2011)
989. Copying Existing Tickets and Sales ‎(18:38, 11 July 2011)
990. Printing Ticket Search Results ‎(18:40, 11 July 2011)
991. Printing Invoices from Ticket Search ‎(18:43, 11 July 2011)
992. Opening Orders from Ticket Search ‎(18:44, 11 July 2011)
993. Working with Tickets in Order Entry and Point of Sale ‎(18:45, 11 July 2011)
994. Adding Employees ‎(20:31, 11 July 2011)
995. Handling Employee Payroll ‎(20:34, 11 July 2011)
996. Generating an Employee Sales Report ‎(20:35, 11 July 2011)
997. Employee Reports ‎(20:36, 11 July 2011)
998. Employee History Information Window ‎(20:37, 11 July 2011)
999. Employee Sales Report Window ‎(20:37, 11 July 2011)
1000. Employee Security ‎(20:40, 11 July 2011)

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