Sending a FORward Message

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  1. On the FTD Mercury Main Menu, in the Search area, click Message. You can also click Message Center from a blank Order Entry or Point of Sale window. The Message Center opens.
  2. Perform a search to locate the message to which you want to forward. For more information, see Searching for Mercury Messages.
  3. Select the message from the results list and click Respond.
  4. From the menu, click Forward. The Create FOR Message window appears with most of the information completed for you.
  5. In the Florist field, type the shop code of the new filling florist (the florist to whom you are forwarding the message). To perform a Florist Search, click the search button to find a new filling florist.
  6. Change any information or add notes as needed.
  7. Click Send.

The system prints a verified copy of the message on your Mercury printer once the message has been received by the Host Computer (unless you have specified otherwise in Mercury Administration). The verified copy includes the Mercury number.

Back to Message Center

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