Search Parameters Area

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| If you are configured as a multi-store business, either select --All Stores-- to search all stores, or select the specific store you want to search. If you are a single-store business, this parameter is disabled.
| If you are configured as a multi-store business, either select --All Stores-- to search all stores, or select the specific store you want to search. If you are a single-store business, this parameter is disabled.
|-valign="top"
|-valign="top"
-
! Credit Limit
+
! Message Type
-
| Enter the credit limit you want to extend to this customer.
+
| Select whether you want to search incoming messages, outgoing messages, or both. Then select whether you want to restrict the search to specific message types. You can select from the following:<br>Requires Attention<br>--ALL--<br>Answer<br>Ask<br>Cancel<br>Confirm<br>Deny<br>Forward<br>Gen Message<br>Order<br>Reject<br>Retrieval<br>Adjustment<br>REC Message List<br>Resume<br>Suspend
|-valign="top"
|-valign="top"
! Billing Cycle
! Billing Cycle

Revision as of 14:22, 7 May 2008

Parameter Description
Wire Service Select the wire service you want to search. You can select from the following:
--ALL--: This option searches all wire services configured in the Wire Code screen in Mercury Administration.
FTD: Restricts the search to FTD message.
Teleflora: Restricts the search to Teleflora messages.
FOL: Restricts the search to Florists Online orders.
FAH: Restricts the search to Flowers All Hours orders.
WEB: Restricts the search to Web Order Interface (WOI) orders.
DOV: Restricts the search to Dove orders received via the Automated Order Interface (AOI), if you are licensed to use AOI.
BLM: Restricts the search to BloomLink orders received via the Automated Order Interface (AOI), if you are licensed to use AOI.
Store If you are configured as a multi-store business, either select --All Stores-- to search all stores, or select the specific store you want to search. If you are a single-store business, this parameter is disabled.
Message Type Select whether you want to search incoming messages, outgoing messages, or both. Then select whether you want to restrict the search to specific message types. You can select from the following:
Requires Attention
--ALL--
Answer
Ask
Cancel
Confirm
Deny
Forward
Gen Message
Order
Reject
Retrieval
Adjustment
REC Message List
Resume
Suspend
Billing Cycle Select the cycle at which to bill this customer. You can select Daily, Weekly, Biweekly, Semi-Monthly, or Monthly.
Default Payment Select your preferred payment method for this house account (usually, this value should be House).
Annual Finance Charge Enter the percentage you want to charge for late payments.
Minimum Finance Charge Enter the minimum finance charge dollar amount you want to charge to overdue accounts. FTD Mercury will charge the greater of the finance charge percentage or this value.
Finance Grace Period Enter the number of days you want to wait before assessing finance charges to this account.
Print Statements When you select this option, the customer’s statement will be printed when statements are generated.
Fax Statements When you select this option, the customer’s statement will be faxed when statements are generated.
Email Statements When you select this option, the customer’s statement will be emailed when statements are generated.
Print Dunning Messages Select this check box if you want to print dunning messages on this customer’s statements. You can set up dunning messages in Mercury Administration.
Terms on Account Enter any additional text you want to be printed on this customer’s statements.

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