Preventing Charges on House Accounts

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(New page: '''This information applies to FTD Mercury X2 Fall and later versions.''' <hr> FTD Mercury enables you to prevent charges on house accounts. You may want to do this if a customer with a h...)
Current revision (09:39, 25 September 2012) (edit) (undo)
 
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'''This information applies to FTD Mercury X2 Fall and later versions.'''
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[[Image:ImportantInfoIcon.png]]
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This information applies to FTD Mercury X2 Fall and later versions.
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'''To prevent charges on house accounts:'''
'''To prevent charges on house accounts:'''
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#On the '''FTD Mercury Main Menu''', in the '''Search''' area, click '''Customer'''. The '''Customer Search window''' opens.
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#On the FTD Mercury Main Menu, in the Search area, click Customer. The Customer Search window opens.
#Perform a customer search to locate the customer.
#Perform a customer search to locate the customer.
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#Double-click the customer in the results list. The '''Customer Detail Information''' window opens.
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#Double-click the customer in the results list. The Customer Detail Information window opens.
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#Click the '''House Account''' tab.
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#Click the House Account tab.
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#Select the '''Prevent House Charges''' check box.
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#Select the Prevent House Charges check box.
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#Click '''Save'''.
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#Click Save.

Current revision

Image:ImportantInfoIcon.png

This information applies to FTD Mercury X2 Fall and later versions.


FTD Mercury enables you to prevent charges on house accounts. You may want to do this if a customer with a house account is delinquent in paying a bill - you can prevent additional charges without deactivating the house account entirely. When the customer is current on their payments, you can re-activate house account charges.

To prevent charges on house accounts:

  1. On the FTD Mercury Main Menu, in the Search area, click Customer. The Customer Search window opens.
  2. Perform a customer search to locate the customer.
  3. Double-click the customer in the results list. The Customer Detail Information window opens.
  4. Click the House Account tab.
  5. Select the Prevent House Charges check box.
  6. Click Save.
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