Placing Refund Value on an FTD Gift Card Using One-Click Refunds

From FloristWiki

(Difference between revisions)
Jump to: navigation, search
Current revision (07:29, 9 May 2008) (edit) (undo)
 
Line 1: Line 1:
-
#In the Point of Sale window, click Lookup. The Ticket Search window opens.
+
#In the Point of Sale window, click '''Lookup'''. The Ticket Search window opens.
-
#Enter search criteria to locate the ticket you are refunding and click Search.
+
#Enter search criteria to locate the ticket you are refunding and click '''Search'''.
-
#Right-click in the order you are refunding and select Refund Sale. The Point of Sale window will display with the product marked as a refund.
+
#Right-click in the order you are refunding and select '''Refund Sale'''. The Point of Sale window will display with the product marked as a refund.
-
#Swipe the gift card being used for the refund. The Description field will show the number of the gift card.
+
#Swipe the gift card being used for the refund. The '''Description''' field will show the number of the gift card.
-
#In the Amount field, enter the amount of the refund.
+
#In the '''Amount''' field, enter the amount of the refund.
-
#Click Payment. The Refund window will appear.
+
#Click '''Payment'''. The '''Refund''' window will appear.
-
#Click Complete. The refund value will be loaded on the gift card.
+
#Click '''Complete'''. The refund value will be loaded on the gift card.
Back to [[Gift Cards]]
Back to [[Gift Cards]]

Current revision

  1. In the Point of Sale window, click Lookup. The Ticket Search window opens.
  2. Enter search criteria to locate the ticket you are refunding and click Search.
  3. Right-click in the order you are refunding and select Refund Sale. The Point of Sale window will display with the product marked as a refund.
  4. Swipe the gift card being used for the refund. The Description field will show the number of the gift card.
  5. In the Amount field, enter the amount of the refund.
  6. Click Payment. The Refund window will appear.
  7. Click Complete. The refund value will be loaded on the gift card.

Back to Gift Cards

Personal tools