Offerline

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==General==
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[[Image: Floristwiki_homepage.jpg‎|right|Image: Floristwiki_homepage.jpg‎]]
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The Offerline is seen only when a customer is searching for a shop at www.ftdfloristsonline.com. The “Offerline” is located UNDER the shop name.<br><br>
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In order to change the Offerline:<br>
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<ul><li>Login to Web Portal and click on the Administration Tab at the top</li>
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<li>On the left, click on Content. This will open the content menu on the left.</li>
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<li>Under Content on the left, click on Offerline.</li>
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<li>Input the text that you would like to display to your customer(s). There is a maximum of 40 characters (including spaces).</li>
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<li>When finished editing, click on “Update”.</li></ul>
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<br><br>
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Other pieces of information that are listed at www.ftdfloristsonline.com are:<br>
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<ul><li><b>Shop name</b></li>
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<li><b>Shop Address</b></li>
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<li><b>Sunday Delivery</b> - Add [[Store Hours | store hours]] for Sunday to your site to see this symbol added</li>
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<li><b>Unique Designs</b> - Add a [[Custom Products | custom product]] to your site for this symbol to be added</li>
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<li><b>International Delivery</b> - Turn on International Deliveries on your site for this symbol to be added</li>
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<li><b>Pick-up</b> - Activate pick-up availability on your site for this symbol to be added</li>
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<li><b>24 Hour Phone Service</b> - Add a 24 hour phone number to your site for this symbol to be added</li></ul>
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<br>
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==Related Videos==
<table style="width:775px; border: 1px black solid; border-collapse: collapse; border-spacing: 0px; text-align: left; ">
<table style="width:775px; border: 1px black solid; border-collapse: collapse; border-spacing: 0px; text-align: left; ">
<tr style="background:#D1BC61;">
<tr style="background:#D1BC61;">
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<td style="padding: 3px; text-align:center; font-size: 10pt; font-weight: bold;">Running Time</td>
<td style="padding: 3px; text-align:center; font-size: 10pt; font-weight: bold;">Running Time</td>
<td style="padding: 3px; text-align:center; font-size: 10pt; font-weight: bold;">Streaming Flash Video</td>
<td style="padding: 3px; text-align:center; font-size: 10pt; font-weight: bold;">Streaming Flash Video</td>
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<td style="padding: 3px; text-align:center; font-size: 10pt; font-weight: bold;">Windows Media Video</td>
 
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<td style="padding: 3px; text-align:center; font-size: 10pt; font-weight: bold;">QuickTime Video</td>
 
</tr>
</tr>
<tr>
<tr>
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<td style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold;">What is Web Portal?</td>
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<td style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold;">Changing the Offerline</td>
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<td style="padding: 3px; text-align:center; font-size: 9pt;">2:36</td>
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<td style="padding: 3px; text-align:center; font-size: 9pt;">2:32</td>
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<td style="padding: 3px; text-align:center; font-size: 9pt;">[[What is Web Portal? (FOL Training Video)|Link]]</td>
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<td style="padding: 3px; text-align:center; font-size: 9pt;">[[Changing the Offerline (FOL Training Video)|Link]]</td>
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<td style="padding: 3px; text-align:center; font-size: 9pt;">[http://floristwiki.ftdi.com/video/FOL_What_Is_Web_Portal.wmv Link]</td>
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<td style="padding: 3px; text-align:center; font-size: 9pt;">[http://floristwiki.ftdi.com/video/FOL_What_Is_Web_Portal.mov Link]</td>
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</tr>
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<tr style="background:#f2ebd8;">
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<td style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold;">Logging Into Web Portal</td>
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<td style="padding: 3px; text-align:center; font-size: 9pt;">2:02</td>
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<td style="padding: 3px; text-align:center; font-size: 9pt;">[[Logging into Web Portal (FOL Training Video)|Link]]</td>
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<td style="padding: 3px; text-align:center; font-size: 9pt;">[http://floristwiki.ftdi.com/video/FOL_Logging_In.wmv Link]</td>
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<td style="padding: 3px; text-align:center; font-size: 9pt;">[http://floristwiki.ftdi.com/video/FOL_Logging_In.mov Link]</td>
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</tr>
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<tr><td style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold;">Retrieving A Forgotten Password</td>
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<td style="padding: 3px; text-align:center; font-size: 9pt;">3:17</td>
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<td style="padding: 3px; text-align:center; font-size: 9pt;">[[Retrieving a Forgotten Password (FOL Training Video)|Link]]</td>
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<td style="padding: 3px; text-align:center; font-size: 9pt;">[http://floristwiki.ftdi.com/video/FOL_Forgot_Password.wmv Link]</td>
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<td style="padding: 3px; text-align:center; font-size: 9pt;">[http://floristwiki.ftdi.com/video/FOL_Forgot_Password.mov Link]</td>
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</tr>
</tr>
<tr style="background:#f2ebd8;">
<tr style="background:#f2ebd8;">
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<td style="padding: 3px; text-align:center; font-size: 9pt;">1:51</td>
<td style="padding: 3px; text-align:center; font-size: 9pt;">1:51</td>
<td style="padding: 3px; text-align:center; font-size: 9pt;">[[Changing Your Store Hours (FOL Training Video)|Link]]</td>
<td style="padding: 3px; text-align:center; font-size: 9pt;">[[Changing Your Store Hours (FOL Training Video)|Link]]</td>
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<td style="padding: 3px; text-align:center; font-size: 9pt;">[http://floristwiki.ftdi.com/video/StoreHours.wmv Link]</td>
 
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<td style="padding: 3px; text-align:center; font-size: 9pt;">[http://floristwiki.ftdi.com/video/StoreHours.mov Link]</td>
 
</tr>
</tr>
<tr>
<tr>
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<td style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold;">Adding Photos of Your Store</td>
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<td style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold;">Creating Custom Products</td>
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<td style="padding: 3px; text-align:center; font-size: 9pt;">1:54</td>
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<td style="padding: 3px; text-align:center; font-size: 9pt;">6:36</td>
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<td style="padding: 3px; text-align:center; font-size: 9pt;">[[Adding Photos of Your Store (FOL Training Video)|Link]]</td>
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<td style="padding: 3px; text-align:center; font-size: 9pt;">[[Creating Custom Products (FOL Training Video)|Link]]</td>
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<td style="padding: 3px; text-align:center; font-size: 9pt;">[http://floristwiki.ftdi.com/video/ShopPhotos.wmv Link]</td>
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<td style="padding: 3px; text-align:center; font-size: 9pt;">[http://floristwiki.ftdi.com/video/ShopPhotos.mov Link]</td>
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</tr>
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<tr style="background:#f2ebd8;">
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<td style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold;">Setting Up Email</td>
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<td style="padding: 3px; text-align:center; font-size: 9pt;">9:30</td>
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<td style="padding: 3px; text-align:center; font-size: 9pt;">[[Setting Up Email (FOL Training Video)|Link]]</td>
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<td style="padding: 3px; text-align:center; font-size: 9pt;">[http://floristwiki.ftdi.com/video/SettingUpEmail.wmv Link]</td>
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<td style="padding: 3px; text-align:center; font-size: 9pt;">[http://floristwiki.ftdi.com/video/SettingUpEmail.mov Link]</td>
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</tr>
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</table>
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==Administration==
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===Content===
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<table style="width:775px; border: 1px black solid; border-collapse: collapse; border-spacing: 0px; text-align: left; ">
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<tr style="background:#D1BC61;">
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<td style="padding: 3px; text-align:left; font-size: 10pt; font-weight: bold; width: 350px;">Video Name</td>
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<td style="padding: 3px; text-align:center; font-size: 10pt; font-weight: bold;">Running Time</td>
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<td style="padding: 3px; text-align:center; font-size: 10pt; font-weight: bold;">Streaming Flash Video</td>
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<td style="padding: 3px; text-align:center; font-size: 10pt; font-weight: bold;">Windows Media Video</td>
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<td style="padding: 3px; text-align:center; font-size: 10pt; font-weight: bold;">QuickTime Video</td>
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</tr>
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<tr>
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<td style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold;">Changing the About Us Header</td>
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<td style="padding: 3px; text-align:center; font-size: 9pt;">3:02</td>
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<td style="padding: 3px; text-align:center; font-size: 9pt;">[[Changing the About Us Header (FOL Training Video)|Link]]</td>
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<td style="padding: 3px; text-align:center; font-size: 9pt;">[http://floristwiki.ftdi.com/video/AboutUsHeader.wmv Link]</td>
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<td style="padding: 3px; text-align:center; font-size: 9pt;">[http://floristwiki.ftdi.com/video/AboutUsHeader.mov Link]</td>
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</tr>
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<tr style="background:#f2ebd8;">
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<td style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold;">Changing the About Us Summary</td>
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<td style="padding: 3px; text-align:center; font-size: 9pt;">2:55</td>
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<td style="padding: 3px; text-align:center; font-size: 9pt;">[[Changing the About Us Summary (FOL Training Video)|Link]]</td>
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<td style="padding: 3px; text-align:center; font-size: 9pt;">[http://floristwiki.ftdi.com/video/AboutUsSummary.wmv Link]</td>
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<td style="padding: 3px; text-align:center; font-size: 9pt;">[http://floristwiki.ftdi.com/video/AboutUsSummary.mov Link]</td>
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</tr>
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<tr>
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<td style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold;">Changing the About Us Bullet Points</td>
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<td style="padding: 3px; text-align:center; font-size: 9pt;">4:35</td>
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<td style="padding: 3px; text-align:center; font-size: 9pt;">[[Changing the About Us Bullet Points (FOL Training Video)|Link]]</td>
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<td style="padding: 3px; text-align:center; font-size: 9pt;">[http://floristwiki.ftdi.com/video/AboutUsBulletPoints.wmv Link]</td>
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<td style="padding: 3px; text-align:center; font-size: 9pt;">[http://floristwiki.ftdi.com/video/AboutUsBulletPoints.mov Link]</td>
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</tr>
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<tr style="background:#f2ebd8;">
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<td style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold;">Changing the Our Guarantee Page</td>
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<td style="padding: 3px; text-align:center; font-size: 9pt;">2:44</td>
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<td style="padding: 3px; text-align:center; font-size: 9pt;">[[Changing the Our Guarantee Page (FOL Training Video)|Link]]</td>
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<td style="padding: 3px; text-align:center; font-size: 9pt;">[http://floristwiki.ftdi.com/video/OurGuarantee.wmv Link]</td>
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<td style="padding: 3px; text-align:center; font-size: 9pt;">[http://floristwiki.ftdi.com/video/OurGuarantee.mov Link]</td>
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</tr>
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<tr>
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<td style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold;">Adding Product Category Messages</td>
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<td style="padding: 3px; text-align:center; font-size: 9pt;">3:29</td>
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<td style="padding: 3px; text-align:center; font-size: 9pt;">[[Adding Product Category Messages (FOL Training Video)|Link]]</td>
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<td style="padding: 3px; text-align:center; font-size: 9pt;">[http://floristwiki.ftdi.com/video/ProductCategoryMessages.wmv Link]</td>
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<td style="padding: 3px; text-align:center; font-size: 9pt;">[http://floristwiki.ftdi.com/video/ProductCategoryMessages.mov Link]</td>
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</tr>
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<tr style="background:#f2ebd8;">
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<td style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold;">Changing Florist Message A</td>
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<td style="padding: 3px; text-align:center; font-size: 9pt;">3:08</td>
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<td style="padding: 3px; text-align:center; font-size: 9pt;">[[Changing Florist Message A (FOL Training Video)|Link]]</td>
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<td style="padding: 3px; text-align:center; font-size: 9pt;">[http://floristwiki.ftdi.com/video/ChangingFloristMessageA.wmv Link]</td>
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<td style="padding: 3px; text-align:center; font-size: 9pt;">[http://floristwiki.ftdi.com/video/ChangingFloristMessageA.mov Link]</td>
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</tr>
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<tr>
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<td style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold;">Changing Florist Message B</td>
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<td style="padding: 3px; text-align:center; font-size: 9pt;">3:22</td>
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<td style="padding: 3px; text-align:center; font-size: 9pt;">[[Changing Florist Message B (FOL Training Video)|Link]]</td>
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<td style="padding: 3px; text-align:center; font-size: 9pt;">[http://floristwiki.ftdi.com/video/FloristMessageB.wmv Link]</td>
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<td style="padding: 3px; text-align:center; font-size: 9pt;">[http://floristwiki.ftdi.com/video/FloristMessageB.mov Link]</td>
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</tr>
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<tr style="background:#f2ebd8;">
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<td style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold;">Changing the Offerline</td>
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<td style="padding: 3px; text-align:center; font-size: 9pt;">2:32</td>
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<td style="padding: 3px; text-align:center; font-size: 9pt;">[[Changing the Offerline (FOL Training Video)|Link]]</td>
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<td style="padding: 3px; text-align:center; font-size: 9pt;">[http://floristwiki.ftdi.com/video/Offerline.wmv Link]</td>
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<td style="padding: 3px; text-align:center; font-size: 9pt;">[http://floristwiki.ftdi.com/video/Offerline.mov Link]</td>
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</tr>
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<tr>
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<td style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold;">Creating A Website Pop Up</td>
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<td style="padding: 3px; text-align:center; font-size: 9pt;">3:26</td>
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<td style="padding: 3px; text-align:center; font-size: 9pt;">[[Creating A Website Pop Up (FOL Training Video)|Link]]</td>
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<td style="padding: 3px; text-align:center; font-size: 9pt;">[http://floristwiki.ftdi.com/video/WebsitePopup.wmv Link]</td>
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<td style="padding: 3px; text-align:center; font-size: 9pt;">[http://floristwiki.ftdi.com/video/WebsitePopup.mov Link]</td>
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</tr>
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<tr style="background:#f2ebd8;">
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<td style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold;">Activating Email Capture</td>
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<td style="padding: 3px; text-align:center; font-size: 9pt;">2:16</td>
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<td style="padding: 3px; text-align:center; font-size: 9pt;">[[Activating Email Capture (FOL Training Video)|Link]]</td>
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<td style="padding: 3px; text-align:center; font-size: 9pt;">[http://floristwiki.ftdi.com/video/EmalCapture.wmv Link]</td>
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<td style="padding: 3px; text-align:center; font-size: 9pt;">[http://floristwiki.ftdi.com/video/EmalCapture.mov Link]</td>
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</tr>
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<tr>
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<td style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold;">Creating A Custom Content Page</td>
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<td style="padding: 3px; text-align:center; font-size: 9pt;">6:34</td>
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<td style="padding: 3px; text-align:center; font-size: 9pt;">[[Creating A Custom Content Page (FOL Training Video)|Link]]</td>
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<td style="padding: 3px; text-align:center; font-size: 9pt;">[http://floristwiki.ftdi.com/video/ContentPage.wmv Link]</td>
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<td style="padding: 3px; text-align:center; font-size: 9pt;">[http://floristwiki.ftdi.com/video/ContentPage.mov Link]</td>
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</tr>
</tr>
</table>
</table>
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===Order Management===
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==Related Articles==
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<table style="width:775px; border: 1px black solid; border-collapse: collapse; border-spacing: 0px; text-align: left; ">
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[[Store Hours | How do I add Sunday Delivery to the www.ftdfloristsonline.com page?]]<br>
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<tr style="background:#D1BC61;">
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[[Custom Products | How do I add Unique Designs to the www.ftdfloristsonline.com page?]]<br>
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<td style="padding: 3px; text-align:left; font-size: 10pt; font-weight: bold; width: 350px;">Video Name</td>
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<!--[[International Delivery | How do I add International Delivery to the www.ftdfloristsonline.com page?]]<br>-->
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<td style="padding: 3px; text-align:center; font-size: 10pt; font-weight: bold;">Running Time</td>
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<!--[[Pick-up | How do I add Pick-Up to the www.ftdfloristsonline.com page?]]<br>-->
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<td style="padding: 3px; text-align:center; font-size: 10pt; font-weight: bold;">Streaming Flash Video</td>
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<!--[[Phone numbers | How do I add a 24 hour phone number to the www.ftdfloristsonline.com page?]]<br>--><br><br>
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<td style="padding: 3px; text-align:center; font-size: 10pt; font-weight: bold;">Windows Media Video</td>
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<td style="padding: 3px; text-align:center; font-size: 10pt; font-weight: bold;">QuickTime Video</td>
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</tr>
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<tr>
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<td style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold;">Suspending FOL Orders</td>
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<td style="padding: 3px; text-align:center; font-size: 9pt;">3:33</td>
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<td style="padding: 3px; text-align:center; font-size: 9pt;">[[Suspending FOL Orders (FOL Training Video)|Link]]</td>
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<td style="padding: 3px; text-align:center; font-size: 9pt;">[http://floristwiki.ftdi.com/video/FOL_Suspending.wmv Link]</td>
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<td style="padding: 3px; text-align:center; font-size: 9pt;">[http://floristwiki.ftdi.com/video/FOL_Suspending.mov Link]</td>
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</tr>
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<tr style="background:#f2ebd8;">
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<td style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold;">Altering the Suspension Message</td>
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<td style="padding: 3px; text-align:center; font-size: 9pt;">2:42</td>
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<td style="padding: 3px; text-align:center; font-size: 9pt;">[[Altering the Suspension Message (FOL Training Video)|Link]]</td>
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<td style="padding: 3px; text-align:center; font-size: 9pt;">[http://floristwiki.ftdi.com/video/SuspensionMessage.wmv Link]</td>
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<td style="padding: 3px; text-align:center; font-size: 9pt;">[http://floristwiki.ftdi.com/video/SuspensionMessage.mov Link]</td>
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</tr>
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</table>
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===Delivery & Shipping===
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Can't find an answer to your question? Fill out our [[FOL_Training_Request | training request]] or contact us at either <b>800-576-6721</b> or <b>floristsonline@ftdi.com</b>.
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<table style="width:775px; border: 1px black solid; border-collapse: collapse; border-spacing: 0px; text-align: left; "> <tr style="background:#D1BC61;"> <td style="padding: 3px; text-align:left; font-size: 10pt; font-weight: bold; width: 350px;">Video Name</td> <td style="padding: 3px; text-align:center; font-size: 10pt; font-weight: bold;">Running Time</td> <td style="padding: 3px; text-align:center; font-size: 10pt; font-weight: bold;">Streaming Flash Video</td> <td style="padding: 3px; text-align:center; font-size: 10pt; font-weight: bold;">Windows Media Video</td> <td style="padding: 3px; text-align:center; font-size: 10pt; font-weight: bold;">QuickTime Video</td> </tr>
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<tr> <td style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold;"> Setting Default Delivery Fees </td> <td style="padding: 3px; text-align:center; font-size: 9pt;"> 3:39 </td> <td style="padding: 3px; text-align:center; font-size: 9pt;"> [[ Setting Default Delivery Fees (FOL Training Video)|Link]]</td> <td style="padding: 3px; text-align:center; font-size: 9pt;">[http://floristwiki.ftdi.com/video/ DefaultDeliveryFees .wmv Link]</td> <td style="padding: 3px; text-align:center; font-size: 9pt;">[http://floristwiki.ftdi.com/video/ DefaultDeliveryFees .mov Link]</td> </tr>
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<tr style="background:#f2ebd8;"> <td style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold;"> Suspending A Portion of Your Site </td> <td style="padding: 3px; text-align:center; font-size: 9pt;"> 3:16 </td> <td style="padding: 3px; text-align:center; font-size: 9pt;"> [[ Suspending A Portion of Your Site (FOL Training Video)|Link]]</td> <td style="padding: 3px; text-align:center; font-size: 9pt;">[http://floristwiki.ftdi.com/video/ DeliverySuspensionbySKU .wmv Link]</td> <td style="padding: 3px; text-align:center; font-size: 9pt;">[http://floristwiki.ftdi.com/video/ DeliverySuspensionbySKU .mov Link]</td> </tr>
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<tr> <td style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold;"> Setting Delivery Fees by City </td> <td style="padding: 3px; text-align:center; font-size: 9pt;"> 2:46 </td> <td style="padding: 3px; text-align:center; font-size: 9pt;"> [[ Setting Delivery Fees by City (FOL Training Video)|Link]]</td> <td style="padding: 3px; text-align:center; font-size: 9pt;">[http://floristwiki.ftdi.com/video/ DeliveryFeebyCity .wmv Link]</td> <td style="padding: 3px; text-align:center; font-size: 9pt;">[http://floristwiki.ftdi.com/video/ DeliveryFeebyCity .mov Link]</td> </tr>
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<tr style="background:#f2ebd8;"> <td style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold;"> Setting Delivery Fees by Zip </td> <td style="padding: 3px; text-align:center; font-size: 9pt;"> 3:00 </td> <td style="padding: 3px; text-align:center; font-size: 9pt;"> [[ Setting Delivery Fees by Zip (FOL Training Video)|Link]]</td> <td style="padding: 3px; text-align:center; font-size: 9pt;">[http://floristwiki.ftdi.com/video/ DeliveryFeebyZip .wmv Link]</td> <td style="padding: 3px; text-align:center; font-size: 9pt;">[http://floristwiki.ftdi.com/video/ DeliveryFeebyZip .mov Link]</td> </tr> </table>
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===Products===
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<table style="width:775px; border: 1px black solid; border-collapse: collapse; border-spacing: 0px; text-align: left; "> <tr style="background:#D1BC61;"> <td style="padding: 3px; text-align:left; font-size: 10pt; font-weight: bold; width: 350px;">Video Name</td> <td style="padding: 3px; text-align:center; font-size: 10pt; font-weight: bold;">Running Time</td> <td style="padding: 3px; text-align:center; font-size: 10pt; font-weight: bold;">Streaming Flash Video</td> <td style="padding: 3px; text-align:center; font-size: 10pt; font-weight: bold;">Windows Media Video</td> <td style="padding: 3px; text-align:center; font-size: 10pt; font-weight: bold;">QuickTime Video</td> </tr>
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<tr> <td style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold;"> Creating Custom Products </td> <td style="padding: 3px; text-align:center; font-size: 9pt;"> 7:09 </td> <td style="padding: 3px; text-align:center; font-size: 9pt;"> [[ Creating Custom Products (FOL Training Video)|Link]]</td> <td style="padding: 3px; text-align:center; font-size: 9pt;">[http://floristwiki.ftdi.com/video/ CustomProducts .wmv Link]</td> <td style="padding: 3px; text-align:center; font-size: 9pt;">[http://floristwiki.ftdi.com/video/ CustomProducts .mov Link]</td> </tr>
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<tr style="background:#f2ebd8;"> <td style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold;"> Creating A New Category </td> <td style="padding: 3px; text-align:center; font-size: 9pt;"> 3:31 </td> <td style="padding: 3px; text-align:center; font-size: 9pt;"> [[ Creating A New Category (FOL Training Video)|Link]]</td> <td style="padding: 3px; text-align:center; font-size: 9pt;">[http://floristwiki.ftdi.com/video/ CreatingCustomCategory .wmv Link]</td> <td style="padding: 3px; text-align:center; font-size: 9pt;">[http://floristwiki.ftdi.com/video/ CreatingCustomCategory .mov Link]</td> </tr>
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<tr> <td style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold;"> Deleting A Category </td> <td style="padding: 3px; text-align:center; font-size: 9pt;"> 2:24 </td> <td style="padding: 3px; text-align:center; font-size: 9pt;"> [[ Deleting A Category (FOL Training Video)|Link]]</td> <td style="padding: 3px; text-align:center; font-size: 9pt;">[http://floristwiki.ftdi.com/video/ DeletingCustomCategory .wmv Link]</td> <td style="padding: 3px; text-align:center; font-size: 9pt;">[http://floristwiki.ftdi.com/video/ DeletingCustomCategory .mov Link]</td> </tr>
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<tr style="background:#f2ebd8;"> <td style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold;"> How Default Items Are Added to Categories </td> <td style="padding: 3px; text-align:center; font-size: 9pt;"> 3:50 </td> <td style="padding: 3px; text-align:center; font-size: 9pt;"> [[ How Default Items Are Added to Categories (FOL Training Video)|Link]]</td> <td style="padding: 3px; text-align:center; font-size: 9pt;">[http://floristwiki.ftdi.com/video/ HowItemsAreAddedtoaCategory .wmv Link]</td> <td style="padding: 3px; text-align:center; font-size: 9pt;">[http://floristwiki.ftdi.com/video/ HowItemsAreAddedtoaCategory .mov Link]</td> </tr>
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<tr> <td style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold;"> Deactivating A Category </td> <td style="padding: 3px; text-align:center; font-size: 9pt;"> 2:23 </td> <td style="padding: 3px; text-align:center; font-size: 9pt;"> [[ Deactivating A Category (FOL Training Video)|Link]]</td> <td style="padding: 3px; text-align:center; font-size: 9pt;">[http://floristwiki.ftdi.com/video/ DeactivateCategory .wmv Link]</td> <td style="padding: 3px; text-align:center; font-size: 9pt;">[http://floristwiki.ftdi.com/video/ DeactivateCategory .mov Link]</td> </tr>
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<tr style="background:#f2ebd8;"> <td style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold;"> Changing Category Name </td> <td style="padding: 3px; text-align:center; font-size: 9pt;"> 2:20 </td> <td style="padding: 3px; text-align:center; font-size: 9pt;"> [[ Changing Category Name (FOL Training Video)|Link]]</td> <td style="padding: 3px; text-align:center; font-size: 9pt;">[http://floristwiki.ftdi.com/video/ ChangeCategoryName .wmv Link]</td> <td style="padding: 3px; text-align:center; font-size: 9pt;">[http://floristwiki.ftdi.com/video/ ChangeCategoryName .mov Link]</td> </tr>
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<tr> <td style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold;"> Moving Categories </td> <td style="padding: 3px; text-align:center; font-size: 9pt;"> 2:12 </td> <td style="padding: 3px; text-align:center; font-size: 9pt;"> [[ Moving Categories (FOL Training Video)|Link]]</td> <td style="padding: 3px; text-align:center; font-size: 9pt;">[http://floristwiki.ftdi.com/video/ MovingCategories .wmv Link]</td> <td style="padding: 3px; text-align:center; font-size: 9pt;">[http://floristwiki.ftdi.com/video/ MovingCategories .mov Link]</td> </tr>
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<tr style="background:#f2ebd8;"> <td style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold;"> Adding Products to or Removing Products from Categories </td> <td style="padding: 3px; text-align:center; font-size: 9pt;"> 3:13 </td> <td style="padding: 3px; text-align:center; font-size: 9pt;"> [[ Adding Products to or Removing Products from Categories (FOL Training Video)|Link]]</td> <td style="padding: 3px; text-align:center; font-size: 9pt;">[http://floristwiki.ftdi.com/video/ AddingRemovingProductsfromCategories .wmv Link]</td> <td style="padding: 3px; text-align:center; font-size: 9pt;">[http://floristwiki.ftdi.com/video/ AddingRemovingProductsfromCategories .mov Link]</td> </tr>
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<tr> <td style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold;"> Sorting Products in Categories </td> <td style="padding: 3px; text-align:center; font-size: 9pt;"> 2:55 </td> <td style="padding: 3px; text-align:center; font-size: 9pt;"> [[ Sorting Products in Categories (FOL Training Video)|Link]]</td> <td style="padding: 3px; text-align:center; font-size: 9pt;">[http://floristwiki.ftdi.com/video/ SortingProductsinCategory .wmv Link]</td> <td style="padding: 3px; text-align:center; font-size: 9pt;">[http://floristwiki.ftdi.com/video/ SortingProductsinCategory .mov Link]</td> </tr>
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<tr style="background:#f2ebd8;"> <td style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold;"> Adding Products to or Removing Products from Your Site </td> <td style="padding: 3px; text-align:center; font-size: 9pt;"> 3:11 </td> <td style="padding: 3px; text-align:center; font-size: 9pt;"> [[ Adding Products to or Removing Products from Your Site (FOL Training Video)|Link]]</td> <td style="padding: 3px; text-align:center; font-size: 9pt;">[http://floristwiki.ftdi.com/video/ DisablingEnablinganItem .wmv Link]</td> <td style="padding: 3px; text-align:center; font-size: 9pt;">[http://floristwiki.ftdi.com/video/ DisablingEnablinganItem .mov Link]</td> </tr>
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<tr> <td style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold;"> Setting An Item As Call For Price </td> <td style="padding: 3px; text-align:center; font-size: 9pt;"> 3:17 </td> <td style="padding: 3px; text-align:center; font-size: 9pt;"> [[ Setting An Item As Call For Price (FOL Training Video)|Link]]</td> <td style="padding: 3px; text-align:center; font-size: 9pt;">[http://floristwiki.ftdi.com/video/ CallForPrice .wmv Link]</td> <td style="padding: 3px; text-align:center; font-size: 9pt;">[http://floristwiki.ftdi.com/video/ CallForPrice .mov Link]</td> </tr>
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<tr style="background:#f2ebd8;"> <td style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold;"> Changing Prices </td> <td style="padding: 3px; text-align:center; font-size: 9pt;"> 2:54 </td> <td style="padding: 3px; text-align:center; font-size: 9pt;"> [[ Changing Prices (FOL Training Video)|Link]]</td> <td style="padding: 3px; text-align:center; font-size: 9pt;">[http://floristwiki.ftdi.com/video/ FOL_Changing_Prices .wmv Link]</td> <td style="padding: 3px; text-align:center; font-size: 9pt;">[http://floristwiki.ftdi.com/video/ FOL_Changing_Prices .mov Link]</td> </tr>
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<tr> <td style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold;"> Setting Prices by Date </td> <td style="padding: 3px; text-align:center; font-size: 9pt;"> 3:19 </td> <td style="padding: 3px; text-align:center; font-size: 9pt;"> [[ Setting Prices by Date (FOL Training Video)|Link]]</td> <td style="padding: 3px; text-align:center; font-size: 9pt;">[http://floristwiki.ftdi.com/video/ DateSpecificPricing .wmv Link]</td> <td style="padding: 3px; text-align:center; font-size: 9pt;">[http://floristwiki.ftdi.com/video/ DateSpecificPricing .mov Link]</td> </tr>
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<tr style="background:#f2ebd8;"> <td style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold;"> Overriding Product Availability </td> <td style="padding: 3px; text-align:center; font-size: 9pt;"> 3:14 </td> <td style="padding: 3px; text-align:center; font-size: 9pt;"> [[ Overriding Product Availability (FOL Training Video)|Link]]</td> <td style="padding: 3px; text-align:center; font-size: 9pt;">[http://floristwiki.ftdi.com/video/ OverrideAvailability .wmv Link]</td> <td style="padding: 3px; text-align:center; font-size: 9pt;">[http://floristwiki.ftdi.com/video/ OverrideAvailability .mov Link]</td> </tr>
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<tr> <td style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold;"> Updating the Price for an Entire Category </td> <td style="padding: 3px; text-align:center; font-size: 9pt;"> 2:45 </td> <td style="padding: 3px; text-align:center; font-size: 9pt;"> [[ Updating the Price for an Entire Category (FOL Training Video)|Link]]</td> <td style="padding: 3px; text-align:center; font-size: 9pt;">[http://floristwiki.ftdi.com/video/ UpdatePriceforEntirePortionofFSG .wmv Link]</td> <td style="padding: 3px; text-align:center; font-size: 9pt;">[http://floristwiki.ftdi.com/video/ UpdatePriceforEntirePortionofFSG .mov Link]</td> </tr>
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<tr style="background:#f2ebd8;"> <td style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold;"> Determining Which Product Subgroups You Are A Part Of </td> <td style="padding: 3px; text-align:center; font-size: 9pt;"> 2:21 </td> <td style="padding: 3px; text-align:center; font-size: 9pt;"> [[ Determining Which Product Subgroups You Are A Part Of (FOL Training Video)|Link]]</td> <td style="padding: 3px; text-align:center; font-size: 9pt;">[http://floristwiki.ftdi.com/video/ ProductSubgroups .wmv Link]</td> <td style="padding: 3px; text-align:center; font-size: 9pt;">[http://floristwiki.ftdi.com/video/ ProductSubgroups .mov Link]</td> </tr>
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<tr> <td style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold;"> Setting A Discount with A Promotion Code </td> <td style="padding: 3px; text-align:center; font-size: 9pt;"> 5:43 </td> <td style="padding: 3px; text-align:center; font-size: 9pt;"> [[ Setting A Discount with A Promotion Code (FOL Training Video)|Link]]</td> <td style="padding: 3px; text-align:center; font-size: 9pt;">[http://floristwiki.ftdi.com/video/ DiscountwithPromoCode .wmv Link]</td> <td style="padding: 3px; text-align:center; font-size: 9pt;">[http://floristwiki.ftdi.com/video/ DiscountwithPromoCode .mov Link]</td> </tr>
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<tr style="background:#f2ebd8;"> <td style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold;"> Setting A Discount without A Promotion Code </td> <td style="padding: 3px; text-align:center; font-size: 9pt;"> 6:41 </td> <td style="padding: 3px; text-align:center; font-size: 9pt;"> [[ Setting A Discount without A Promotion Code (FOL Training Video)|Link]]</td> <td style="padding: 3px; text-align:center; font-size: 9pt;">[http://floristwiki.ftdi.com/video/ DiscountwithoutPromoCode .wmv Link]</td> <td style="padding: 3px; text-align:center; font-size: 9pt;">[http://floristwiki.ftdi.com/video/ DiscountwithoutPromoCode .mov Link]</td> </tr>
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<tr> <td style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold;"> Setting Promotion Products </td> <td style="padding: 3px; text-align:center; font-size: 9pt;"> 3:18 </td> <td style="padding: 3px; text-align:center; font-size: 9pt;"> [[ Setting Promotion Products (FOL Training Video)|Link]]</td> <td style="padding: 3px; text-align:center; font-size: 9pt;">[http://floristwiki.ftdi.com/video/ FOL_Setting_Promo_Products .wmv Link]</td> <td style="padding: 3px; text-align:center; font-size: 9pt;">[http://floristwiki.ftdi.com/video/ FOL_Setting_Promo_Products .mov Link]</td> </tr>
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<tr style="background:#f2ebd8;"> <td style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold;"> Setting Date-Specific Promotion Products </td> <td style="padding: 3px; text-align:center; font-size: 9pt;"> 3:46 </td> <td style="padding: 3px; text-align:center; font-size: 9pt;"> [[ Setting Date-Specific Promotion Products (FOL Training Video)|Link]]</td> <td style="padding: 3px; text-align:center; font-size: 9pt;">[http://floristwiki.ftdi.com/video/ DateSpecificPromoProducts .wmv Link]</td> <td style="padding: 3px; text-align:center; font-size: 9pt;">[http://floristwiki.ftdi.com/video/ DateSpecificPromoProducts .mov Link]</td> </tr>
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<tr> <td style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold;"> Setting Season-Specific Promotion Products </td> <td style="padding: 3px; text-align:center; font-size: 9pt;"> 2:22 </td> <td style="padding: 3px; text-align:center; font-size: 9pt;"> [[ Setting Season-Specific Promotion Products (FOL Training Video)|Link]]</td> <td style="padding: 3px; text-align:center; font-size: 9pt;">[http://floristwiki.ftdi.com/video/ SeasonSpecificPromoProducts .wmv Link]</td> <td style="padding: 3px; text-align:center; font-size: 9pt;">[http://floristwiki.ftdi.com/video/ SeasonSpecificPromoProducts .mov Link]</td> </tr>
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<tr style="background:#f2ebd8;"> <td style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold;"> Setting the Tiered Pricing Defaults </td> <td style="padding: 3px; text-align:center; font-size: 9pt;"> 3:20 </td> <td style="padding: 3px; text-align:center; font-size: 9pt;"> [[ Setting the Tiered Pricing Defaults (FOL Training Video)|Link]]</td> <td style="padding: 3px; text-align:center; font-size: 9pt;">[http://floristwiki.ftdi.com/video/ GeneralSettingsforTieredPricing .wmv Link]</td> <td style="padding: 3px; text-align:center; font-size: 9pt;">[http://floristwiki.ftdi.com/video/ GeneralSettingsforTieredPricing .mov Link]</td> </tr>
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<tr> <td style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold;"> Setting Tiered Pricing by Individual Product </td> <td style="padding: 3px; text-align:center; font-size: 9pt;"> 3:50 </td> <td style="padding: 3px; text-align:center; font-size: 9pt;"> [[ Setting Tiered Pricing by Individual Product (FOL Training Video)|Link]]</td> <td style="padding: 3px; text-align:center; font-size: 9pt;">[http://floristwiki.ftdi.com/video/ TieredPricingbyIndividualProduct .wmv Link]</td> <td style="padding: 3px; text-align:center; font-size: 9pt;">[http://floristwiki.ftdi.com/video/ TieredPricingbyIndividualProduct .mov Link]</td> </tr> </table>
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===Reports===
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<table style="width:775px; border: 1px black solid; border-collapse: collapse; border-spacing: 0px; text-align: left; "> <tr style="background:#D1BC61;"> <td style="padding: 3px; text-align:left; font-size: 10pt; font-weight: bold; width: 350px;">Video Name</td> <td style="padding: 3px; text-align:center; font-size: 10pt; font-weight: bold;">Running Time</td> <td style="padding: 3px; text-align:center; font-size: 10pt; font-weight: bold;">Streaming Flash Video</td> <td style="padding: 3px; text-align:center; font-size: 10pt; font-weight: bold;">Windows Media Video</td> <td style="padding: 3px; text-align:center; font-size: 10pt; font-weight: bold;">QuickTime Video</td> </tr>
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<tr> <td style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold;"> Running the Best Sellers Report </td> <td style="padding: 3px; text-align:center; font-size: 9pt;"> 2:40 </td> <td style="padding: 3px; text-align:center; font-size: 9pt;"> [[ Running the Best Sellers Report (FOL Training Video)|Link]]</td> <td style="padding: 3px; text-align:center; font-size: 9pt;">[http://floristwiki.ftdi.com/video/ BestSellersReport .wmv Link]</td> <td style="padding: 3px; text-align:center; font-size: 9pt;">[http://floristwiki.ftdi.com/video/ BestSellersReport .mov Link]</td> </tr>
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<tr style="background:#f2ebd8;"> <td style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold;"> Running the Products & Pricing Report </td> <td style="padding: 3px; text-align:center; font-size: 9pt;"> 2:15 </td> <td style="padding: 3px; text-align:center; font-size: 9pt;"> [[ Running the Products & Pricing Report (FOL Training Video)|Link]]</td> <td style="padding: 3px; text-align:center; font-size: 9pt;">[http://floristwiki.ftdi.com/video/ ProductsandPricing .wmv Link]</td> <td style="padding: 3px; text-align:center; font-size: 9pt;">[http://floristwiki.ftdi.com/video/ ProductsandPricing .mov Link]</td> </tr>
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<tr> <td style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold;"> Running the Settings Report </td> <td style="padding: 3px; text-align:center; font-size: 9pt;"> 2:49 </td> <td style="padding: 3px; text-align:center; font-size: 9pt;"> [[ Running the Settings Report (FOL Training Video)|Link]]</td> <td style="padding: 3px; text-align:center; font-size: 9pt;">[http://floristwiki.ftdi.com/video/ SettingsReport .wmv Link]</td> <td style="padding: 3px; text-align:center; font-size: 9pt;">[http://floristwiki.ftdi.com/video/ SettingsReport .mov Link]</td> </tr>
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<tr style="background:#f2ebd8;"> <td style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold;"> Running the Visits / Orders / Conversion Report </td> <td style="padding: 3px; text-align:center; font-size: 9pt;"> 2:12 </td> <td style="padding: 3px; text-align:center; font-size: 9pt;"> [[ Running the Visits / Orders / Conversion Report (FOL Training Video)|Link]]</td> <td style="padding: 3px; text-align:center; font-size: 9pt;">[http://floristwiki.ftdi.com/video/ VisitsOrdersConversion .wmv Link]</td> <td style="padding: 3px; text-align:center; font-size: 9pt;">[http://floristwiki.ftdi.com/video/ VisitsOrdersConversion .mov Link]</td> </tr>
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<tr> <td style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold;"> RunningtheConsumerEmailsReport </td> <td style="padding: 3px; text-align:center; font-size: 9pt;"> 2:37 </td> <td style="padding: 3px; text-align:center; font-size: 9pt;"> [[ RunningtheConsumerEmailsReport (FOL Training Video)|Link]]</td> <td style="padding: 3px; text-align:center; font-size: 9pt;">[http://floristwiki.ftdi.com/video/ ConsumerEmailsReport .wmv Link]</td> <td style="padding: 3px; text-align:center; font-size: 9pt;">[http://floristwiki.ftdi.com/video/ ConsumerEmailsReport .mov Link]</td> </tr>
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<tr style="background:#f2ebd8;"> <td style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold;"> Accessing Order Information Including Credit Card Info </td> <td style="padding: 3px; text-align:center; font-size: 9pt;"> 3:26 </td> <td style="padding: 3px; text-align:center; font-size: 9pt;"> [[ Accessing Order Information Including Credit Card Info (FOL Training Video)|Link]]</td> <td style="padding: 3px; text-align:center; font-size: 9pt;">[http://floristwiki.ftdi.com/video/ FOL_Access_CC_Info .wmv Link]</td> <td style="padding: 3px; text-align:center; font-size: 9pt;">[http://floristwiki.ftdi.com/video/ FOL_Access_CC_Info .mov Link]</td> </tr> </table>
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==My Account==
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===Web Portal===
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<table style="width:775px; border: 1px black solid; border-collapse: collapse; border-spacing: 0px; text-align: left; "> <tr style="background:#D1BC61;"> <td style="padding: 3px; text-align:left; font-size: 10pt; font-weight: bold; width: 350px;">Video Name</td> <td style="padding: 3px; text-align:center; font-size: 10pt; font-weight: bold;">Running Time</td> <td style="padding: 3px; text-align:center; font-size: 10pt; font-weight: bold;">Streaming Flash Video</td> <td style="padding: 3px; text-align:center; font-size: 10pt; font-weight: bold;">Windows Media Video</td> <td style="padding: 3px; text-align:center; font-size: 10pt; font-weight: bold;">QuickTime Video</td> </tr>
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<tr> <td style="padding: 3px; text-align:left; font-size: 9pt; font-weight: bold;"> Changing Your Password </td> <td style="padding: 3px; text-align:center; font-size: 9pt;"> 2:15 </td> <td style="padding: 3px; text-align:center; font-size: 9pt;"> [[ Changing Your Password (FOL Training Video)|Link]]</td> <td style="padding: 3px; text-align:center; font-size: 9pt;">[http://floristwiki.ftdi.com/video/ Password .wmv Link]</td> <td style="padding: 3px; text-align:center; font-size: 9pt;">[http://floristwiki.ftdi.com/video/ Password .mov Link]</td> </tr> </table>
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Current revision

Image: Floristwiki_homepage.jpg‎

The Offerline is seen only when a customer is searching for a shop at www.ftdfloristsonline.com. The “Offerline” is located UNDER the shop name.

In order to change the Offerline:

  • Login to Web Portal and click on the Administration Tab at the top
  • On the left, click on Content. This will open the content menu on the left.
  • Under Content on the left, click on Offerline.
  • Input the text that you would like to display to your customer(s). There is a maximum of 40 characters (including spaces).
  • When finished editing, click on “Update”.



Other pieces of information that are listed at www.ftdfloristsonline.com are:

  • Shop name
  • Shop Address
  • Sunday Delivery - Add store hours for Sunday to your site to see this symbol added
  • Unique Designs - Add a custom product to your site for this symbol to be added
  • International Delivery - Turn on International Deliveries on your site for this symbol to be added
  • Pick-up - Activate pick-up availability on your site for this symbol to be added
  • 24 Hour Phone Service - Add a 24 hour phone number to your site for this symbol to be added


Related Videos

Video Name Running Time Streaming Flash Video
Changing the Offerline 2:32 Link
Changing Your Store Hours 1:51 Link
Creating Custom Products 6:36 Link

Related Articles

How do I add Sunday Delivery to the www.ftdfloristsonline.com page?
How do I add Unique Designs to the www.ftdfloristsonline.com page?


Can't find an answer to your question? Fill out our training request or contact us at either 800-576-6721 or floristsonline@ftdi.com.

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