Mercury Direct: Message Search
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Message Search allows you to locate an order or message in your message log that has been sent or received by your store through the Mercury Network. To begin a Message Search, click the Message Search button on the Mercury Direct Main Menu. | Message Search allows you to locate an order or message in your message log that has been sent or received by your store through the Mercury Network. To begin a Message Search, click the Message Search button on the Mercury Direct Main Menu. | ||
When you access Message Search, the first twenty five orders and messages are displayed in a list form. Messages are sorted by message date, listing the most recent message at the top of the list. Drag the scroll bar on the right side of the list to scroll through the orders and messages. Only the first twenty five most recent messages are displayed. If you would like to view an additional twenty five, click the More button. You can continue clicking this button to view additional batches of twenty five orders and messages. | When you access Message Search, the first twenty five orders and messages are displayed in a list form. Messages are sorted by message date, listing the most recent message at the top of the list. Drag the scroll bar on the right side of the list to scroll through the orders and messages. Only the first twenty five most recent messages are displayed. If you would like to view an additional twenty five, click the More button. You can continue clicking this button to view additional batches of twenty five orders and messages. | ||
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| + | ==The Message Search Screen== | ||
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| + | ==Changing/Narrowing Your Message Search== | ||
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| + | ==Viewing and Printing Message Detail== | ||
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| + | ==Creating New Messages/Responding to Messages== | ||
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| + | ==Copying Orders== | ||
*[[Mercury Direct: The Message Search Screen|The Message Search Screen]] | *[[Mercury Direct: The Message Search Screen|The Message Search Screen]] | ||
Revision as of 16:27, 14 October 2010
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Message Search allows you to locate an order or message in your message log that has been sent or received by your store through the Mercury Network. To begin a Message Search, click the Message Search button on the Mercury Direct Main Menu.
When you access Message Search, the first twenty five orders and messages are displayed in a list form. Messages are sorted by message date, listing the most recent message at the top of the list. Drag the scroll bar on the right side of the list to scroll through the orders and messages. Only the first twenty five most recent messages are displayed. If you would like to view an additional twenty five, click the More button. You can continue clicking this button to view additional batches of twenty five orders and messages.
